Social Media Engagement Customer Satisfaction - Articles

The Impact of Big Data-Based Customer Segmentation on Programmatic Purchasing Efficiency: The Role of Chatbot-Based Interactions (Articles)

Muhammet Salih Yiğit

Open Journal of Applied Sciences Vol.15 No.7, July 29, 2025

DOI: 10.4236/ojapps.2025.157146 99 Downloads 666 Views Citations
Post-Sales Service Quality and Brand Image as Predictors of Customer Loyalty in Malaysia’s Automotive Sector (Articles)

Wan Afezah Wan Abdul Rahman, Zainil Hanim Saidin

Open Journal of Social Sciences Vol.13 No.8, August 14, 2025

DOI: 10.4236/jss.2025.138019 189 Downloads 938 Views Citations
Automatic Mining of Customer Pain Points from Open Reviews: The “Review to Pain Matrix” Workflow (Articles)

Konstantin Zhuchkov

American Journal of Industrial and Business Management Vol.15 No.9, September 5, 2025

DOI: 10.4236/ajibm.2025.159060 84 Downloads 774 Views Citations
Research on the Optimization of Artificial Intelligence-Driven Customer Relationship Management Systems (Articles)

Xiangcan Li

Journal of Computer and Communications Vol.13 No.12, December 4, 2025

DOI: 10.4236/jcc.2025.1312001 101 Downloads 814 Views Citations
Analyzing the Role of Big Data in Enhancing Organizational Adaptability (Articles)

Ragaa Nasr Ahmed, Haitham Mohamed Essam

Journal of Human Resource and Sustainability Studies Vol.13 No.4, December 22, 2025

DOI: 10.4236/jhrss.2025.134031 73 Downloads 524 Views Citations
The Impact of Artificial Intelligence on Competitiveness—An Exploratory Study on Employees in Logistics Companies in Egypt (Articles)

Ehab Edward Mikhail, Ahmed Ibrahim Bahgat Elseddawy

Technology and Investment Vol.17 No.1, February 14, 2026

DOI: 10.4236/ti.2026.171007 108 Downloads 1,007 Views Citations
Capacitated Vehicle Routing Problem with Time Windows (CVRPTW) with Mobility of Certain Customers (Articles)

Yao Franck Yao, Moustapha Diaby, Bi Kouai Bertin Kaye, Adama Coulibaly

Open Journal of Applied Sciences Vol.16 No.3, March 23, 2026

DOI: 10.4236/ojapps.2026.163053 38 Downloads 342 Views Citations
Coordinated Low-Carbon Demand Response of Customer Directrix Load with Cross-Elastic Incentives (Articles)

Qibo Luo, Dong Han

Journal of Power and Energy Engineering Vol.14 No.3, March 26, 2026

DOI: 10.4236/jpee.2026.143005 39 Downloads 210 Views Citations
From Prediction to Personalisation: How Artificial Intelligence Is Transforming Marketing Strategies (Articles)

Benetta S. Blessed Daye, Fenfen Zhao

Open Access Library Journal Vol.13 No.4, April 27, 2026

DOI: 10.4236/oalib.1115231 25 Downloads 287 Views Citations
The Status of Coastal Marine Tourism in KwaZulu Natal in 2022 (Articles)

Leticia Grimett

American Journal of Industrial and Business Management Vol.12 No.12, December 12, 2022

DOI: 10.4236/ajibm.2022.1212095 441 Downloads 2,950 Views Citations
Staff Psychological Contract Innovates Human Resource Management (Articles)

Xiaoyan LIU, Xin WEI

iBusiness Vol.1 No.1, September 8, 2009

DOI: 10.4236/ib.2009.11005 8,409 Downloads 15,812 Views Citations
How to Support Innovative Behaviour?The Role of LMX and Satisfaction with HR Practices (Articles)

Karin Sanders, Matthijs Moorkamp, Nicole Torka, Sandra Groeneveld, Claudia Groeneveld

Technology and Investment Vol.1 No.1, March 1, 2010

DOI: 10.4236/ti.2010.11007 13,139 Downloads 23,693 Views Citations
An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions (Articles)

Francisco J. Miranda, Antonio Chamorro, Luis R. Murillo, Juan Vega

Journal of Service Science and Management Vol.3 No.2, June 29, 2010

DOI: 10.4236/jssm.2010.32028 9,559 Downloads 17,241 Views Citations
Factors influencing parent satisfaction with preventive health services for the early detection of speech and language delay in preschool children (Articles)

Isabelle Bairati, François Meyer, Cheikh Bamba Dieye Gueye, Chantal Desmarais, Nancie Rouleau, Audette Sylvestre

Open Journal of Preventive Medicine Vol.1 No.3, November 17, 2011

DOI: 10.4236/ojpm.2011.13018 6,822 Downloads 12,658 Views Citations
Initial Thoughts on Building Harmonious Labor Relations (Articles)

Xiaowen Zhu, Zhihong Zhang, Mingliang Zhang

Modern Economy Vol.3 No.1, January 5, 2012

DOI: 10.4236/me.2012.31016 6,144 Downloads 10,628 Views Citations
The need for long-term surveillance of recovery of psychiatric patients with somatic complaints (Articles)

Marja Kokkonen, Kari Salke, Tarja Saharinen, Kaisa Haatainen, Heli Koivumaa-Honkanen

Open Journal of Psychiatry Vol.2 No.2, April 18, 2012

DOI: 10.4236/ojpsych.2012.22021 3,412 Downloads 6,460 Views Citations
Students’ Opinions of Service Quality in the Field of Higher Education (Articles)

Janardhana Gundla Palli, Rajasekhar Mamilla

Creative Education Vol.3 No.4, August 10, 2012

DOI: 10.4236/ce.2012.34067 8,225 Downloads 14,553 Views Citations
Relationship of Servant Leadership and Employee Loyalty: The Mediating Role of Employee Satisfaction (Articles)

Donghong Ding, Haiyan Lu, Yi Song, Qing Lu

iBusiness Vol.4 No.3, September 27, 2012

DOI: 10.4236/ib.2012.43026 16,963 Downloads 30,384 Views Citations
Modified Tournament Model Based on Perceived Wage (Articles)

Qiang Guo, Chengyu Jiang

American Journal of Industrial and Business Management Vol.2 No.4, October 31, 2012

DOI: 10.4236/ajibm.2012.24026 4,144 Downloads 6,585 Views Citations
Predicting Job Satisfaction: Contributions of Individual Gratitude and Institutionalized Gratitude (Articles)

Lea Waters

Psychology Vol.3 No.12A, December 31, 2012

DOI: 10.4236/psych.2012.312A173 8,791 Downloads 18,577 Views Citations
This article belongs to the Special Issue on Positive Psychology

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