Customer Experience - Articles - Scientific Research Publishing

Artificial Intelligence for Business Innovation: Revolutionizing Financial Analytics and Customer Modeling in Online Commerce (Articles)

Md Asrafuzzaman, Md Tarek Hasan, Md Khorshed Alam, Md Zahin Hossain George

Voice of the Publisher Vol.11 No.3, July 7, 2025

DOI: 10.4236/vp.2025.113028 156 Downloads 1,134 Views Citations
The Impact of Big Data-Based Customer Segmentation on Programmatic Purchasing Efficiency: The Role of Chatbot-Based Interactions (Articles)

Muhammet Salih Yiğit

Open Journal of Applied Sciences Vol.15 No.7, July 29, 2025

DOI: 10.4236/ojapps.2025.157146 97 Downloads 652 Views Citations
Post-Sales Service Quality and Brand Image as Predictors of Customer Loyalty in Malaysia’s Automotive Sector (Articles)

Wan Afezah Wan Abdul Rahman, Zainil Hanim Saidin

Open Journal of Social Sciences Vol.13 No.8, August 14, 2025

DOI: 10.4236/jss.2025.138019 186 Downloads 914 Views Citations
Automatic Mining of Customer Pain Points from Open Reviews: The “Review to Pain Matrix” Workflow (Articles)

Konstantin Zhuchkov

American Journal of Industrial and Business Management Vol.15 No.9, September 5, 2025

DOI: 10.4236/ajibm.2025.159060 81 Downloads 739 Views Citations
Research on the Optimization of Artificial Intelligence-Driven Customer Relationship Management Systems (Articles)

Xiangcan Li

Journal of Computer and Communications Vol.13 No.12, December 4, 2025

DOI: 10.4236/jcc.2025.1312001 96 Downloads 766 Views Citations
Analyzing the Role of Big Data in Enhancing Organizational Adaptability (Articles)

Ragaa Nasr Ahmed, Haitham Mohamed Essam

Journal of Human Resource and Sustainability Studies Vol.13 No.4, December 22, 2025

DOI: 10.4236/jhrss.2025.134031 71 Downloads 512 Views Citations
The Application of Shortest Path Model in the Efficiency of the Downstream Distribution: A Case Study of ALIMENS GAS COMPANY (Part A: From Tarkwa to SAMREBOI) (Articles)

Caleb Amamoo-Otoo

Open Journal of Business and Management Vol.14 No.2, February 28, 2026

DOI: 10.4236/ojbm.2026.142052 42 Downloads 197 Views Citations
Increasing Customer Satisfaction, Financial Stability, Brand Loyalty and Efficiency by Making KPI Measurements with Technology Integration in Logistics (Articles)

Murat Başal

Open Journal of Social Sciences Vol.14 No.2, February 28, 2026

DOI: 10.4236/jss.2026.142028 60 Downloads 628 Views Citations
This article belongs to the Special Issue on Technology and Society
Capacitated Vehicle Routing Problem with Time Windows (CVRPTW) with Mobility of Certain Customers (Articles)

Yao Franck Yao, Moustapha Diaby, Bi Kouai Bertin Kaye, Adama Coulibaly

Open Journal of Applied Sciences Vol.16 No.3, March 23, 2026

DOI: 10.4236/ojapps.2026.163053 38 Downloads 329 Views Citations
Coordinated Low-Carbon Demand Response of Customer Directrix Load with Cross-Elastic Incentives (Articles)

Qibo Luo, Dong Han

Journal of Power and Energy Engineering Vol.14 No.3, March 26, 2026

DOI: 10.4236/jpee.2026.143005 37 Downloads 200 Views Citations
On the Contribution of Student Experience Survey Regarding Quality Management in Higher Education: An Institutional Study in Saudi Arabia (Articles)

Abdullah Al Rubaish

Journal of Service Science and Management Vol.3 No.4, December 28, 2010

DOI: 10.4236/jssm.2010.34052 7,752 Downloads 13,215 Views Citations
A Comparative Appraisal of Timings for Program Evaluation Survey and Related Institutional Results in Saudi Arabia: Quality Management in Higher Education (Articles)

Abdullah Al Rubaish

Journal of Service Science and Management Vol.4 No.2, June 16, 2011

DOI: 10.4236/jssm.2011.42022 6,922 Downloads 11,811 Views Citations
A Novel Virtual Pharmacy Examination Format and Student Self-Perceptions in Making Nonprescription Product Recommendations (Articles)

William R. Hamilton, Bartholomew E. Clark, Victor A. Padrón, Amanda L. Kelly, DeDe A. Hedlund, Mark V. Siracuse

Creative Education Vol.3 No.4, August 13, 2012

DOI: 10.4236/ce.2012.34086 5,442 Downloads 7,981 Views Citations
A Course Approach to Student Transition to University: A Case Study in Agricultural Business Management (Articles)

Yann Guisard, Karl Behrendt, Peter Mills, Shevahn Telfser, Warwick Weatley, Carole Hunter, Rebecca Acheson, Zelma Bone

Creative Education Vol.3 No.6A, October 25, 2012

DOI: 10.4236/ce.2012.326135 5,257 Downloads 8,382 Views Citations
This article belongs to the Special Issue on Higher Education
Optimal Performance in Means-Ends Activities: On the Emergence of Self-Other/World Differentiation in Infancy (Articles)

Despina Stamatopoulou

Psychology Vol.3 No.12, December 25, 2012

DOI: 10.4236/psych.2012.312157 2,919 Downloads 4,998 Views Citations
Outside the Cage: Exploring Everyday Interactions between Government Workers and Residents in a Place-Based Health Initiative (Articles)

Naomi Sunderland

Advances in Applied Sociology Vol.3 No.1, March 20, 2013

DOI: 10.4236/aasoci.2013.31008 3,909 Downloads 6,261 Views Citations
Research on User Experience Quality Assessment Model of Smart Mobile Phone (Articles)

Jiangping Wan, Yahui Zhu, Jiajun Hou

Technology and Investment Vol.4 No.2, May 24, 2013

DOI: 10.4236/ti.2013.42013 5,123 Downloads 8,065 Views Citations
Winning Consumers through Experience: Competition between Domestic and International Businesses (Articles)

Yan Liu, Dahai Dong

American Journal of Industrial and Business Management Vol.3 No.3, July 5, 2013

DOI: 10.4236/ajibm.2013.33040 5,351 Downloads 8,511 Views Citations
Mood-Related Negative Bias in Response to Affective Stimuli in Patients with Major Depression (Articles)

Rottraut Ille, Peter Hofmann, Christoph Ebner, Hans-Peter Kapfhammer

Open Journal of Depression Vol.2 No.4, November 25, 2013

DOI: 10.4236/ojd.2013.24012 5,040 Downloads 8,594 Views Citations
The Lived Experience of Smoking in Pregnancy (Articles)

Cynthia L. Murray, Sandra P. Small, Lorraine Burrage

Open Journal of Nursing Vol.4 No.11, October 27, 2014

DOI: 10.4236/ojn.2014.411082 4,275 Downloads 6,592 Views Citations

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