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DOI
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Journal
Affiliation
ISSN
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Measuring Customer Feedback, Response and Satisfaction
(Articles)
Rebecca Milner
,
Adrian Furnham
Psychology
Vol.8 No.3
, February 14, 2017
DOI:
10.4236/psych.2017.83021
4,843
Downloads
20,776
Views
Citations
Higher Education Quality and Student Satisfaction Nexus: Evidence from Zambia
(Articles)
Bruce Mwiya
,
Justice Bwalya
,
Beenzu Siachinji
,
Shem Sikombe
,
Hillary Chanda
,
Moffat Chawala
Creative Education
Vol.8 No.7
, June 8, 2017
DOI:
10.4236/ce.2017.87076
4,634
Downloads
13,571
Views
Citations
Research on a Relationship between Patient Satisfaction and Medical Services in State Health Organizations
(Articles)
Alisardar Mammadov
,
Rahim Gasanov
American Journal of Industrial and Business Management
Vol.7 No.11
, November 30, 2017
DOI:
10.4236/ajibm.2017.711089
1,677
Downloads
6,361
Views
Citations
A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets
(Articles)
Mamoun Akroush
,
Ghazi Samawi
,
Majdy Zuriekat
,
Metri Mdanat
,
Israa Affara
,
Shuhd Dawood
Theoretical Economics Letters
Vol.9 No.2
, February 25, 2019
DOI:
10.4236/tel.2019.92021
1,583
Downloads
6,143
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Measuring E-Service Quality and Customer Satisfaction with Internet Banking in India
(Articles)
Sindhu Singh
Theoretical Economics Letters
Vol.9 No.2
, February 25, 2019
DOI:
10.4236/tel.2019.92023
5,018
Downloads
20,034
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
, August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,437
Downloads
6,519
Views
Citations
Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences
(Articles)
Wan Peng
,
Mu Zhang
Journal of Service Science and Management
Vol.13 No.3
, June 16, 2020
DOI:
10.4236/jssm.2020.133035
3,433
Downloads
6,194
Views
Citations
This article belongs to the Special Issue on
Smart Service, Business and Information System
The Effect of the Quality of Services for Sports Facilities on the Intention to Use: Applying to Sports Facilities in the Arab Academy for Science, Technology and Maritime Transport—Egypt—Alexandria
(Articles)
Sameh Khamis Mahmoud Ibrahim
,
Alaa El Din Al Gharbawi
,
Eman Abdel Salam
Open Access Library Journal
Vol.7 No.11
, November 18, 2020
DOI:
10.4236/oalib.1106887
520
Downloads
2,995
Views
Citations
The Impact of Knowledge Management on Service Quality: The Mediating Role of Organization Learning (Applied Study: Alexandria Water Company)
(Articles)
Mohamed Ahmed Aly Saied
,
Mohammed Wahba
,
Alaa Abdel-Wahed Abdel-Bary
,
Abdel-Nasser Ghanem
Open Access Library Journal
Vol.8 No.7
, July 29, 2021
DOI:
10.4236/oalib.1107683
413
Downloads
2,507
Views
Citations
Higher Education Service Quality for International Students: A Literature Review
(Articles)
Jun Luo
,
Sarana Photchanachan
American Journal of Industrial and Business Management
Vol.12 No.1
, January 13, 2022
DOI:
10.4236/ajibm.2022.121001
718
Downloads
3,290
Views
Citations
Research on Measures to Improve the Service Quality and Cultural Construction of University Canteens
(Articles)
Jialei Mao
,
Yanfei Shen
,
Li Wei
,
Xiaolan Mao
,
Junxue Li
Open Access Library Journal
Vol.9 No.2
, February 16, 2022
DOI:
10.4236/oalib.1108401
192
Downloads
2,621
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
, June 16, 2022
DOI:
10.4236/jss.2022.106002
419
Downloads
2,369
Views
Citations
Service Quality and Student’s Satisfaction in Higher Education Institution
(Articles)
Cherry Dugenio-Nadela
,
Dino M. Cañeda
,
Shiela L. Tirol
,
James H. Samillano
,
Daisy Joan M. Pantuan
,
Jessa C. Piañar
,
Ariel O. Tinapay
,
Honey Mae S. Casas
,
Raymund A. Cometa
,
Shane O. Conson
,
Marisse V. Urot
,
Joel M. Ancot
,
Rowell L. Nadela
,
Irish Dugenio-Terol
,
Anthony M. Baluyot
,
Kerr Pevida
,
Jess Ian Olivar
,
Edgar Decena
Journal of Human Resource and Sustainability Studies
Vol.11 No.4
, December 21, 2023
DOI:
10.4236/jhrss.2023.114049
895
Downloads
8,188
Views
Citations
Study of Patient Satisfaction in the Outpatient Department in a Private Clinic
(Articles)
Julls Celestin Apouakone
,
Euloge Mfopou Yiagnigni
,
Rao Divya
,
N. Shalini
,
H. K. Mamatha
Journal of Service Science and Management
Vol.18 No.2
, April 21, 2025
DOI:
10.4236/jssm.2025.182011
225
Downloads
1,933
Views
Citations
Research on the High-Quality Development of Public Services for National Fitness
(Articles)
Fengqin Tian
,
Bo Chen
,
Kun Liang
Advances in Physical Education
Vol.15 No.4
, November 13, 2025
DOI:
10.4236/ape.2025.154029
108
Downloads
649
Views
Citations
A Chain Routing Algorithm Based on Traffic Prediction in Wireless Sensor Networks
(Articles)
Yi Sun
,
Lei Xu
,
Xin Wu
,
Minxuan Shen
Communications and Network
Vol.5 No.3C
, October 4, 2013
DOI:
10.4236/cn.2013.53B2092
3,721
Downloads
6,080
Views
Citations
Study on the Inventory Routing Problem of Refined Oil Distribution Based on Working Time Equilibrium
(Articles)
Zhenping Li
,
Zhiguo Wu
American Journal of Operations Research
Vol.6 No.1
, January 13, 2016
DOI:
10.4236/ajor.2016.61003
4,386
Downloads
5,826
Views
Citations
An Alternative Algorithm for Vehicle Routing Problem with Time Windows for Daily Deliveries
(Articles)
Nor Edayu Abdul Ghani
,
S. Sarifah Radiah Shariff
,
Siti Meriam Zahari
Advances in Pure Mathematics
Vol.6 No.5
, April 22, 2016
DOI:
10.4236/apm.2016.65025
2,755
Downloads
5,670
Views
Citations
This article belongs to the Special Issue on
Mathematical Modeling and Its Applications
Development of an Efficient Genetic Algorithm for the Time Dependent Vehicle Routing Problem with Time Windows
(Articles)
Suresh Nanda Kumar
,
Ramasamy Panneerselvam
American Journal of Operations Research
Vol.7 No.1
, December 27, 2016
DOI:
10.4236/ajor.2017.71001
2,245
Downloads
5,461
Views
Citations
Application of Improved Artificial Bee Colony Algorithm in Urban Vegetable Distribution Route Optimization
(Articles)
Zhenzhen Zhang
,
Lianhua Wang
Journal of Applied Mathematics and Physics
Vol.5 No.11
, November 29, 2017
DOI:
10.4236/jamp.2017.511186
1,220
Downloads
2,513
Views
Citations
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