Pickup and Delivery Service; Vehicle Collaboration; Satisfaction Degree; Isolated Customer Point - Articles

Research on Theme Park Customer Satisfaction Based on ECSI Model—Taking Shanghai Disneyland as an Example (Articles)

Chen Liang, Chenggang Li

Journal of Service Science and Management Vol.16 No.1, February 9, 2023

DOI: 10.4236/jssm.2023.161002 563 Downloads 4,554 Views Citations
Correlation of Customer Satisfaction and Loyalty: The Heritage Tourism Site of Dongguan Street in Yangzhou, Jiangsu Province, China (Articles)

Zhide Luo, Ador G. Paulino

Journal of Service Science and Management Vol.16 No.3, May 5, 2023

DOI: 10.4236/jssm.2023.163011 353 Downloads 2,288 Views Citations
The Mediating Effect of Customer Satisfaction on Fintech Literacy and Sustainable Intention of Using Mobile Financial Services (Articles)

Md. Kamal Uddin, Shelina Nasrin

Open Journal of Business and Management Vol.11 No.5, September 27, 2023

DOI: 10.4236/ojbm.2023.115138 449 Downloads 2,294 Views Citations
Assessing the Effects of the Human Resource Information System on Work Performance at Zesco Limited (Articles)

Mwambo Shabongo, Jackson Phiri

Open Journal of Business and Management Vol.12 No.2, March 28, 2024

DOI: 10.4236/ojbm.2024.122059 369 Downloads 1,896 Views Citations
Exploring Project Managers’ Influence on Client Satisfaction: The UBA Nigeria Perspective (Articles)

Oyekunle David, Tumini Inoma Abbey, Florence Ibeh

Open Journal of Business and Management Vol.12 No.3, May 31, 2024

DOI: 10.4236/ojbm.2024.123100 188 Downloads 855 Views Citations
Evaluation of the Role of Artificial Intelligence on Customer Satisfaction as a Competitive Advantage in the Hospitality Industry in the United States (Articles)

Muntathir Abufawr, Ashraf Alawami, Meshari Attar, Ahmad Ghazi Obaid, Majed Alharbi, Mohammed Alawami, Hashimyah Alawami, Boudjedra Baha Eddine, Boudjedra Mohammed Lamine, Haidar Alzoori, Sajjad Abosaif, Ghassan Bahir, Hassan Alfahke

Technology and Investment Vol.15 No.3, July 10, 2024

DOI: 10.4236/ti.2024.153008 589 Downloads 3,938 Views Citations
Client Consummation and Commitment on JIO Mobile Network in Vellore District: An Economic Analysis (Articles)

Yoganandham Govindharaj, Elanchezhian Govindasamy, Govindaraj Arumugam

Journal of Human Resource and Sustainability Studies Vol.9 No.1, March 19, 2021

DOI: 10.4236/jhrss.2021.91009 591 Downloads 2,680 Views Citations
Comparing Two Pre-Service Learning Scenario Formats: Web-Conference & In-Person (Articles)

Rebecca R. Robichaux-Davis, Anthony J. Guarino

Creative Education Vol.5 No.13, July 25, 2014

DOI: 10.4236/ce.2014.513134 2,805 Downloads 3,969 Views Citations
Research on a Relationship between Patient Satisfaction and Medical Services in State Health Organizations (Articles)

Alisardar Mammadov, Rahim Gasanov

American Journal of Industrial and Business Management Vol.7 No.11, November 30, 2017

DOI: 10.4236/ajibm.2017.711089 1,639 Downloads 6,276 Views Citations
Satisfaction at Work and Suffering in Professional Psychic Service Mobile Service Emergency (SAMU) (Articles)

Indiara Rios dos Anjos, Aleska Dias Vanderlei, Kristiana Cerqueira Mousinho, Andréa Rose de Albuquerque Sarmento Omena, Kelly de Brito Viana, Deivy Ferreira Dôres, Camila Maria Beder Ribeiro Girish Panjwani

Open Journal of Epidemiology Vol.8 No.3, July 6, 2018

DOI: 10.4236/ojepi.2018.83008 845 Downloads 2,582 Views Citations
Service Quality and Student’s Satisfaction in Higher Education Institution (Articles)

Cherry Dugenio-Nadela, Dino M. Cañeda, Shiela L. Tirol, James H. Samillano, Daisy Joan M. Pantuan, Jessa C. Piañar, Ariel O. Tinapay, Honey Mae S. Casas, Raymund A. Cometa, Shane O. Conson, Marisse V. Urot, Joel M. Ancot, Rowell L. Nadela, Irish Dugenio-Terol, Anthony M. Baluyot, Kerr Pevida, Jess Ian Olivar, Edgar Decena

Journal of Human Resource and Sustainability Studies Vol.11 No.4, December 21, 2023

DOI: 10.4236/jhrss.2023.114049 846 Downloads 7,934 Views Citations
Study of Patient Satisfaction in the Outpatient Department in a Private Clinic (Articles)

Julls Celestin Apouakone, Euloge Mfopou Yiagnigni, Rao Divya, N. Shalini, H. K. Mamatha

Journal of Service Science and Management Vol.18 No.2, April 21, 2025

DOI: 10.4236/jssm.2025.182011 187 Downloads 1,799 Views Citations
Impact of Healthcare Management and Control on Service Delivery, a Case of Oklahoma Healthcare Facilities (Articles)

Bani Ahmad Amer

Open Journal of Nursing Vol.11 No.6, June 11, 2021

DOI: 10.4236/ojn.2021.116037 627 Downloads 4,964 Views Citations
Empirical Study of Influential Factors of Online Customers’ Repurchase Intention (Articles)

Yuping Li

iBusiness Vol.8 No.3, September 13, 2016

DOI: 10.4236/ib.2016.83006 4,540 Downloads 14,604 Views Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin (Articles)

Muhammed Zakir Hossain, Habiba Kibria, Saraj Farhana

Journal of Service Science and Management Vol.10 No.4, July 25, 2017

DOI: 10.4236/jssm.2017.104029 4,592 Downloads 13,506 Views Citations
Customer-Centric Service Provision in Academic Libraries in Universities: Systematic Literature Review (Articles)

Christine Mayende, Fredrick Mzee Awuor, Ben Namande

Technology and Investment Vol.12 No.4, November 12, 2021

DOI: 10.4236/ti.2021.124013 694 Downloads 3,728 Views Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image (Articles)

Bruce Emmanuel, Owusu-Ansah Priscilla

Open Journal of Business and Management Vol.10 No.2, March 9, 2022

DOI: 10.4236/ojbm.2022.102040 2,478 Downloads 16,276 Views Citations
CSR Impact of Bangladeshi Bank on Consumer Loyalty: Trust and Satisfaction Roles during COVID-19 (Articles)

Md Jahir Uddin Khan, Shouming Chen, Md Zakir Hossain Khan, Md Abid Hasan

Open Journal of Business and Management Vol.13 No.6, November 27, 2025

DOI: 10.4236/ojbm.2025.136233 92 Downloads 536 Views Citations
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)? (Articles)

J. W. Liu, Jamie Y. T. Chang, Jacob C. A. Tsai

Open Journal of Social Sciences Vol.3 No.7, July 14, 2015

DOI: 10.4236/jss.2015.37026 5,074 Downloads 7,020 Views Citations
RETRACTED: Perceived Quality of Service for International Students at Tongren City, China (Articles)

Jun Luo, Sarana Photchanachan

Open Journal of Business and Management Vol.10 No.1, January 14, 2022

DOI: 10.4236/ojbm.2022.101013 408 Downloads 1,189 Views Citations

First <...567 ...>Last

	[email protected]
	+86 18163351462 (WhatsApp)
	1655362766
	SCIRP WeChat

All	Title	Abstract	Keywords
DOI	Author	Journal	Affiliation
ISSN	Subject

	[email protected]
	+86 18163351462(WhatsApp)
	1655362766

	Paper Publishing WeChat

Browse Subjects

Publish with us

Home

About SCIRP

Service

Policies