Employee Loyalty - Articles - Scientific Research Publishing

The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization (Articles)

Yunxia Shi, Xinxin Bao, Chunhao Ma, Wenpei Wei

Journal of Service Science and Management Vol.13 No.3, June 10, 2020

DOI: 10.4236/jssm.2020.133033 980 Downloads 4,185 Views Citations
The Impact of Marketing Mix Elements on Brand Loyalty towards Speech Therapy in Health Science Industry Malaysia (Articles)

Masri bin Abdul Lasi, Tan Cheng Man

American Journal of Industrial and Business Management Vol.10 No.9, September 18, 2020

DOI: 10.4236/ajibm.2020.109100 1,542 Downloads 5,609 Views Citations
Self-Identity and Academic Achievement among Secondary School Students in Malaysia (Articles)

Zamli Toti, Shahlan Surat, Muhammad Syawal Amran, Shalinawati Ramli

Creative Education Vol.11 No.10, October 16, 2020

DOI: 10.4236/ce.2020.1110139 1,570 Downloads 10,272 Views Citations
Exploring the Relationships of Experiential Value, Destination Image and Destination Loyalty: A Case of Macau Food Festival (Articles)

Yitong Deng, Ying Tang

Journal of Service Science and Management Vol.13 No.6, December 31, 2020

DOI: 10.4236/jssm.2020.136052 2,167 Downloads 5,755 Views Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh (Articles)

Tapas Bala, Israt Jahan, Md. Al Amin, Mahmudul Haque Tanin, Md. Faridul Islam, Md. Mahbubar Rahman, Tahira Khatun

Open Journal of Business and Management Vol.9 No.5, September 16, 2021

DOI: 10.4236/ojbm.2021.95126 1,784 Downloads 16,117 Views Citations
Effect of Packaging on Perceived Quality and Brand Loyalty: The Mediating Role of Brand Association in Over-the-Counter Market (Articles)

John Mensah, Peter Kwasi Oppong, Matilda Addae

Open Journal of Business and Management Vol.10 No.1, January 18, 2022

DOI: 10.4236/ojbm.2022.101018 5,975 Downloads 44,008 Views Citations
Exploring the Nexus between Packaging, Quality, Equity and Loyalty in Drug Industry (Articles)

Peter Kwasi Oppong, Joseph Owusu, Paul Hammond, Edmond Amissah

Open Journal of Business and Management Vol.10 No.5, September 7, 2022

DOI: 10.4236/ojbm.2022.105121 429 Downloads 1,784 Views Citations
Correlation of Customer Satisfaction and Loyalty: The Heritage Tourism Site of Dongguan Street in Yangzhou, Jiangsu Province, China (Articles)

Zhide Luo, Ador G. Paulino

Journal of Service Science and Management Vol.16 No.3, May 5, 2023

DOI: 10.4236/jssm.2023.163011 392 Downloads 2,390 Views Citations
The Influence of Nationalism on Consumers Loyalty: Taking Multinational Corporations’ Sustainable Development in China as an Example (Articles)

Bo Wu, Hamrila Binti Abdul Latif, Xiaoran Li

iBusiness Vol.15 No.4, December 27, 2023

DOI: 10.4236/ib.2023.154017 444 Downloads 3,068 Views Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City (Articles)

Nayiga Harriet, Nuwagaba Arthur, Mabel Birungi Komunda, Tom Mugizi

Open Journal of Social Sciences Vol.12 No.1, January 19, 2024

DOI: 10.4236/jss.2024.121008 766 Downloads 7,353 Views Citations
Connecting Perceived Brand Quality to Loyalty: The Satisfaction Acts as Mediator of Smartphone Brand (Articles)

Sothea Hill, Sothan Yoeung

Open Journal of Business and Management Vol.12 No.6, November 7, 2024

DOI: 10.4236/ojbm.2024.126202 457 Downloads 3,029 Views Citations
Constitutionalizing Political Loyalty: A Critical Examination of the Anti-Defection Law from the Bangladesh’s Constitutional Landscape (Articles)

Md. Deedarul Islam Bhuiyan

Beijing Law Review Vol.15 No.4, December 12, 2024

DOI: 10.4236/blr.2024.154116 167 Downloads 1,112 Views Citations
Investigation of Factors That Affecting on Customer Loyalty in Banking Sector in Egypt (Articles)

Mohamed Refat Mahfouz, Monika Fayez, Ahmed Moussa ElSamadicy

Open Access Library Journal Vol.12 No.2, February 26, 2025

DOI: 10.4236/oalib.1112891 148 Downloads 1,364 Views Citations
Systematic Literature Review on Product and Customer Centricity, Customer Experience, and Loyalty (Articles)

Jairo da Silva Muniz Sobrinho, Murillo de Oliveira Dias, Guilherme Vieira Marcolino, Poliano Bastos da Cruz

Open Journal of Business and Management Vol.13 No.2, March 11, 2025

DOI: 10.4236/ojbm.2025.132049 268 Downloads 1,735 Views Citations
Exploring Experience Marketing Strategies: A Case Study of Disneyland (Articles)

Fre Tekeste Gebremedhin, Jihong Shao, Yiqing Xia, Mi Zhou

Open Access Library Journal Vol.12 No.6, June 27, 2025

DOI: 10.4236/oalib.1113673 244 Downloads 2,901 Views Citations
Narrating Authenticity: A Qualitative Exploration of How Brand Storytelling Shapes Consumer Trust and Loyalty in Ghana’s Emerging Market (Articles)

Ibrahim Ofosu-Boateng, Leyroy Muandumba Jose

Open Journal of Social Sciences Vol.13 No.9, September 22, 2025

DOI: 10.4236/jss.2025.139016 258 Downloads 1,934 Views Citations
Agency and Empathy as Catalysts of Engagement (Articles)

Phillip M. Randall, Tywanda D. Tate, Susan Saurage-Altenloh, Franklin M. Lartey

Journal of Human Resource and Sustainability Studies Vol.13 No.4, December 25, 2025

DOI: 10.4236/jhrss.2025.134034 86 Downloads 609 Views Citations
Relationship between Motivation and Job Performance at the University of Mines and Technology, Tarkwa, Ghana: Leadership Lessons (Articles)

Anthony Afful-Broni

Creative Education Vol.3 No.3, June 18, 2012

DOI: 10.4236/ce.2012.33049 27,156 Downloads 51,236 Views Citations
Critical Analysis of Cyberslacking in Organizational Structures (Articles)

Fernando Contreras Kuschnaroff, Fatima Oliveira Bayma

Journal of Human Resource and Sustainability Studies Vol.2 No.2, June 3, 2014

DOI: 10.4236/jhrss.2014.22007 5,538 Downloads 8,406 Views Citations
The Impact of Communication Satisfaction and Demographic Variables on Employee Engagement (Articles)

Fatma Jaupi, Shyqyri Llaci

Journal of Service Science and Management Vol.8 No.2, April 1, 2015

DOI: 10.4236/jssm.2015.82021 8,245 Downloads 13,457 Views Citations

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