Customer Service Center - Articles - Scientific Research Publishing

Impacts of Social Networking Sites on Brand Loyalty through Customer Engagement: Evidence from Cambodian Users (Articles)

Phichhang Ou, Sambath Phou, Bunmeng Chov, Tithdanin Chav

Open Journal of Business and Management Vol.12 No.5, August 20, 2024

DOI: 10.4236/ojbm.2024.125149 461 Downloads 2,513 Views Citations
Impact of Digitalization on Serbian Banking: Social Factors and Customer Satisfaction (Articles)

Kristina Maksic, Petros Golitsis, Ljubomir Radev, Pavlos Gkasis

Theoretical Economics Letters Vol.14 No.5, October 31, 2024

DOI: 10.4236/tel.2024.145100 140 Downloads 980 Views Citations
Application Research of Multi-Dimensional Customer Behavior Analysis Model in Precision Marketing (Articles)

Shuotong Dong

Open Journal of Applied Sciences Vol.14 No.12, December 19, 2024

DOI: 10.4236/ojapps.2024.1412235 196 Downloads 1,137 Views Citations
An Examination of How Social Media Participation and Customer Satisfaction Affect the Likelihood that a Business Will Make Another Transaction in the Hospitality Sector (Articles)

Tughlok Talukder, Seaam Bin Masud, Md. Rashel Miah, Ashrafuzzaman Hera, Md. Omar Faruque

Open Access Library Journal Vol.12 No.1, January 27, 2025

DOI: 10.4236/oalib.1112802 199 Downloads 1,827 Views Citations
The Influence of Digital Marketing on Customer Loyalty in the Restaurant Industry in Uzbekistan (Articles)

Mirakhimova Dilafruz Dilmurod Kizi, Chunli Du

Open Access Library Journal Vol.12 No.5, May 31, 2025

DOI: 10.4236/oalib.1113434 197 Downloads 1,539 Views Citations
Ethical AI in Banking: A Sectoral Literature Review with Case-Based Interventions (Articles)

John Smit

Open Journal of Business and Management Vol.13 No.4, June 16, 2025

DOI: 10.4236/ojbm.2025.134125 250 Downloads 1,824 Views Citations
Artificial Intelligence for Business Innovation: Revolutionizing Financial Analytics and Customer Modeling in Online Commerce (Articles)

Md Asrafuzzaman, Md Tarek Hasan, Md Khorshed Alam, Md Zahin Hossain George

Voice of the Publisher Vol.11 No.3, July 7, 2025

DOI: 10.4236/vp.2025.113028 156 Downloads 1,137 Views Citations
The Impact of Big Data-Based Customer Segmentation on Programmatic Purchasing Efficiency: The Role of Chatbot-Based Interactions (Articles)

Muhammet Salih Yiğit

Open Journal of Applied Sciences Vol.15 No.7, July 29, 2025

DOI: 10.4236/ojapps.2025.157146 97 Downloads 653 Views Citations
Automatic Mining of Customer Pain Points from Open Reviews: The “Review to Pain Matrix” Workflow (Articles)

Konstantin Zhuchkov

American Journal of Industrial and Business Management Vol.15 No.9, September 5, 2025

DOI: 10.4236/ajibm.2025.159060 81 Downloads 744 Views Citations
Research on the Optimization of Artificial Intelligence-Driven Customer Relationship Management Systems (Articles)

Xiangcan Li

Journal of Computer and Communications Vol.13 No.12, December 4, 2025

DOI: 10.4236/jcc.2025.1312001 96 Downloads 767 Views Citations
Analyzing the Role of Big Data in Enhancing Organizational Adaptability (Articles)

Ragaa Nasr Ahmed, Haitham Mohamed Essam

Journal of Human Resource and Sustainability Studies Vol.13 No.4, December 22, 2025

DOI: 10.4236/jhrss.2025.134031 71 Downloads 513 Views Citations
The Impact of Artificial Intelligence on Competitiveness—An Exploratory Study on Employees in Logistics Companies in Egypt (Articles)

Ehab Edward Mikhail, Ahmed Ibrahim Bahgat Elseddawy

Technology and Investment Vol.17 No.1, February 14, 2026

DOI: 10.4236/ti.2026.171007 105 Downloads 980 Views Citations
The Application of Shortest Path Model in the Efficiency of the Downstream Distribution: A Case Study of ALIMENS GAS COMPANY (Part A: From Tarkwa to SAMREBOI) (Articles)

Caleb Amamoo-Otoo

Open Journal of Business and Management Vol.14 No.2, February 28, 2026

DOI: 10.4236/ojbm.2026.142052 42 Downloads 197 Views Citations
Increasing Customer Satisfaction, Financial Stability, Brand Loyalty and Efficiency by Making KPI Measurements with Technology Integration in Logistics (Articles)

Murat Başal

Open Journal of Social Sciences Vol.14 No.2, February 28, 2026

DOI: 10.4236/jss.2026.142028 61 Downloads 632 Views Citations
This article belongs to the Special Issue on Technology and Society
Capacitated Vehicle Routing Problem with Time Windows (CVRPTW) with Mobility of Certain Customers (Articles)

Yao Franck Yao, Moustapha Diaby, Bi Kouai Bertin Kaye, Adama Coulibaly

Open Journal of Applied Sciences Vol.16 No.3, March 23, 2026

DOI: 10.4236/ojapps.2026.163053 38 Downloads 331 Views Citations
Coordinated Low-Carbon Demand Response of Customer Directrix Load with Cross-Elastic Incentives (Articles)

Qibo Luo, Dong Han

Journal of Power and Energy Engineering Vol.14 No.3, March 26, 2026

DOI: 10.4236/jpee.2026.143005 37 Downloads 201 Views Citations
From Prediction to Personalisation: How Artificial Intelligence Is Transforming Marketing Strategies (Articles)

Benetta S. Blessed Daye, Fenfen Zhao

Open Access Library Journal Vol.13 No.4, April 27, 2026

DOI: 10.4236/oalib.1115231 24 Downloads 263 Views Citations
Research of Publish and Subscribe Model Based on WS-Notification (Articles)

Huilian FAN, Guangpu ZEN, Xianli LI

Journal of Software Engineering and Applications Vol.2 No.4, November 27, 2009

DOI: 10.4236/jsea.2009.24038 5,244 Downloads 9,700 Views Citations
Solutions for 3 Security Problems and its Application in SOA-FCA Service Components Based SDO (Articles)

Nannan Wang, Zhiyi Fang, Kaige Yan, Yu Tang, Xingchao An

International Journal of Communications, Network and System Sciences Vol.3 No.10, October 27, 2010

DOI: 10.4236/ijcns.2010.310109 4,634 Downloads 8,710 Views Citations
Empirical Study on the Impact of User Participation on Service Value (Articles)

Biao Liu, Dong Li

Journal of Service Science and Management Vol.5 No.2, May 22, 2012

DOI: 10.4236/jssm.2012.52017 5,245 Downloads 8,650 Views Citations

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