Quality of Web Service - Articles - Scientific Research Publishing

Measuring Customer Feedback, Response and Satisfaction (Articles)

Rebecca Milner, Adrian Furnham

Psychology Vol.8 No.3, February 14, 2017

DOI: 10.4236/psych.2017.83021 4,843 Downloads 20,777 Views Citations
Higher Education Quality and Student Satisfaction Nexus: Evidence from Zambia (Articles)

Bruce Mwiya, Justice Bwalya, Beenzu Siachinji, Shem Sikombe, Hillary Chanda, Moffat Chawala

Creative Education Vol.8 No.7, June 8, 2017

DOI: 10.4236/ce.2017.87076 4,634 Downloads 13,574 Views Citations
Research on a Relationship between Patient Satisfaction and Medical Services in State Health Organizations (Articles)

Alisardar Mammadov, Rahim Gasanov

American Journal of Industrial and Business Management Vol.7 No.11, November 30, 2017

DOI: 10.4236/ajibm.2017.711089 1,677 Downloads 6,363 Views Citations
A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets (Articles)

Mamoun Akroush, Ghazi Samawi, Majdy Zuriekat, Metri Mdanat, Israa Affara, Shuhd Dawood

Theoretical Economics Letters Vol.9 No.2, February 25, 2019

DOI: 10.4236/tel.2019.92021 1,583 Downloads 6,147 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
Measuring E-Service Quality and Customer Satisfaction with Internet Banking in India (Articles)

Sindhu Singh

Theoretical Economics Letters Vol.9 No.2, February 25, 2019

DOI: 10.4236/tel.2019.92023 5,019 Downloads 20,039 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited (Articles)

R. Ayswarya, D. Sarala, P. Muralidharan, M. Ilankadhir

Journal of Service Science and Management Vol.12 No.5, August 19, 2019

DOI: 10.4236/jssm.2019.125045 2,438 Downloads 6,524 Views Citations
Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences (Articles)

Wan Peng, Mu Zhang

Journal of Service Science and Management Vol.13 No.3, June 16, 2020

DOI: 10.4236/jssm.2020.133035 3,433 Downloads 6,194 Views Citations
This article belongs to the Special Issue on Smart Service, Business and Information System
The Effect of the Quality of Services for Sports Facilities on the Intention to Use: Applying to Sports Facilities in the Arab Academy for Science, Technology and Maritime Transport—Egypt—Alexandria (Articles)

Sameh Khamis Mahmoud Ibrahim, Alaa El Din Al Gharbawi, Eman Abdel Salam

Open Access Library Journal Vol.7 No.11, November 18, 2020

DOI: 10.4236/oalib.1106887 520 Downloads 3,000 Views Citations
The Impact of Knowledge Management on Service Quality: The Mediating Role of Organization Learning (Applied Study: Alexandria Water Company) (Articles)

Mohamed Ahmed Aly Saied, Mohammed Wahba, Alaa Abdel-Wahed Abdel-Bary, Abdel-Nasser Ghanem

Open Access Library Journal Vol.8 No.7, July 29, 2021

DOI: 10.4236/oalib.1107683 413 Downloads 2,513 Views Citations
Higher Education Service Quality for International Students: A Literature Review (Articles)

Jun Luo, Sarana Photchanachan

American Journal of Industrial and Business Management Vol.12 No.1, January 13, 2022

DOI: 10.4236/ajibm.2022.121001 718 Downloads 3,290 Views Citations
Research on Measures to Improve the Service Quality and Cultural Construction of University Canteens (Articles)

Jialei Mao, Yanfei Shen, Li Wei, Xiaolan Mao, Junxue Li

Open Access Library Journal Vol.9 No.2, February 16, 2022

DOI: 10.4236/oalib.1108401 193 Downloads 2,628 Views Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited (Articles)

Emmanuel Sena Gohoho, Michael Kwasi Dzikunu, Amewu Attah, Alfred Ofori-Abebrese

Open Journal of Social Sciences Vol.10 No.6, June 16, 2022

DOI: 10.4236/jss.2022.106002 419 Downloads 2,370 Views Citations
Service Quality and Student’s Satisfaction in Higher Education Institution (Articles)

Cherry Dugenio-Nadela, Dino M. Cañeda, Shiela L. Tirol, James H. Samillano, Daisy Joan M. Pantuan, Jessa C. Piañar, Ariel O. Tinapay, Honey Mae S. Casas, Raymund A. Cometa, Shane O. Conson, Marisse V. Urot, Joel M. Ancot, Rowell L. Nadela, Irish Dugenio-Terol, Anthony M. Baluyot, Kerr Pevida, Jess Ian Olivar, Edgar Decena

Journal of Human Resource and Sustainability Studies Vol.11 No.4, December 21, 2023

DOI: 10.4236/jhrss.2023.114049 896 Downloads 8,198 Views Citations
Study of Patient Satisfaction in the Outpatient Department in a Private Clinic (Articles)

Julls Celestin Apouakone, Euloge Mfopou Yiagnigni, Rao Divya, N. Shalini, H. K. Mamatha

Journal of Service Science and Management Vol.18 No.2, April 21, 2025

DOI: 10.4236/jssm.2025.182011 225 Downloads 1,936 Views Citations
Research on the High-Quality Development of Public Services for National Fitness (Articles)

Fengqin Tian, Bo Chen, Kun Liang

Advances in Physical Education Vol.15 No.4, November 13, 2025

DOI: 10.4236/ape.2025.154029 108 Downloads 653 Views Citations
A Method for Service-Oriented Personalized Requirements Analysis (Articles)

Huafeng Chen, Keqing He

Journal of Software Engineering and Applications Vol.4 No.1, January 27, 2011

DOI: 10.4236/jsea.2011.41007 6,142 Downloads 11,164 Views Citations
Privacy Protection Framework with Defined Policies for Service-Oriented Architecture (Articles)

David S. Allison, Miriam A. M. Capretz, Hany F. EL Yamany, Shuying Wang

Journal of Software Engineering and Applications Vol.5 No.3, March 29, 2012

DOI: 10.4236/jsea.2012.53026 7,178 Downloads 10,982 Views Citations
A Systematic Approach for Hydrological Model Couplings (Articles)

Daniel Salas, Xu Liang, Yao Liang

International Journal of Communications, Network and System Sciences Vol.5 No.6, June 12, 2012

DOI: 10.4236/ijcns.2012.56045 4,926 Downloads 7,756 Views Citations
A Web Service for Managing Spatial Context Dedicated to Serious Games on and for Smartphones (Articles)

Elodie Edoh-Alove, Frédéric Hubert, Thierry Badard

Journal of Geographic Information System Vol.5 No.2, April 22, 2013

DOI: 10.4236/jgis.2013.52015 5,240 Downloads 8,279 Views Citations
Towards Enhanced Program Comprehension for Service Oriented Architecture (SOA) Systems (Articles)

Eman El-Sheikh, Thomas Reichherzer, Laura White, Norman Wilde, John Coffey, Sikha Bagui, George Goehring, Arthur Baskin

Journal of Software Engineering and Applications Vol.6 No.9, August 19, 2013

DOI: 10.4236/jsea.2013.69054 3,362 Downloads 5,826 Views Citations

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