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Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests*
(Articles)
Carlos Alberto Fróes Lima
,
Bernardo Marega Luz
,
Sílvia Tamada Takemoto
,
Paulo Barisson Jr.
,
Roberto Antônio Terencio Tezzin
,
Luciano E. A. Peres
,
Fabiana Nogueira Gamba M. dos Santos
,
Tales Neves Anarelli
,
Andrea Florencio da Silva
Open Journal of Social Sciences
Vol.3 No.10
, October 27, 2015
DOI:
10.4236/jss.2015.310021
4,772
Downloads
7,169
Views
Citations
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters
(Articles)
Yong Zhang
,
Min Hou
,
Hui Li
,
Qiong Yao
American Journal of Industrial and Business Management
Vol.6 No.3
, March 31, 2016
DOI:
10.4236/ajibm.2016.63031
2,704
Downloads
4,288
Views
Citations
Customers’ Responses to Employee Extra Attention
(Articles)
Yoshimasa Kageyama
,
Albert Barreda
Open Journal of Business and Management
Vol.7 No.1
, November 28, 2018
DOI:
10.4236/ojbm.2019.71004
1,060
Downloads
2,670
Views
Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers
(Articles)
Liliane Pasape
iBusiness
Vol.14 No.4
, December 8, 2022
DOI:
10.4236/ib.2022.144019
381
Downloads
2,310
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
, January 19, 2024
DOI:
10.4236/jss.2024.121008
723
Downloads
7,180
Views
Citations
Understanding Societal Influences on the Customer Journey: COVID-19 Pandemic Impact
(Articles)
Daissy Moya Sanchez
,
Ramon Martin Guart
,
Andrea Ramírez Moya
,
Joaquim Majó Fernández
Open Journal of Social Sciences
Vol.12 No.6
, June 21, 2024
DOI:
10.4236/jss.2024.126014
199
Downloads
1,719
Views
Citations
Predicting Firm Stock Returns with Customer Stock Returns: A Mediated Moderation Model of Customer Concentration and Investor Attention
(Articles)
Wenxuan Lu
,
Yushan Han
,
Rongjia Zhang
Modern Economy
Vol.16 No.11
, November 21, 2025
DOI:
10.4236/me.2025.1611085
48
Downloads
348
Views
Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels
(Articles)
Maud Tixier
Modern Economy
Vol.2 No.5
, November 25, 2011
DOI:
10.4236/me.2011.25096
6,140
Downloads
10,711
Views
Citations
Innovation in Banking Industry: Achieving Customer Satisfaction
(Articles)
Clement Achimba
,
Jared Opiyo Ongonga
,
Samson Mecha Nyarondia
,
Amembah A. Lamu Amos
,
Michael Okwara
Open Journal of Business and Management
Vol.2 No.4
, August 15, 2014
DOI:
10.4236/ojbm.2014.24031
13,046
Downloads
17,392
Views
Citations
Internal Audit and Review of the Negative Customer Behavior
(Articles)
Jing Wu
Journal of Service Science and Management
Vol.8 No.4
, August 14, 2015
DOI:
10.4236/jssm.2015.84058
8,015
Downloads
10,681
Views
Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach
(Articles)
Ebrahim Kalani
,
Alireza Elhami
,
Mahshid Mashreghi
,
Reza Baradaran Kazem-Zadeh
,
Ehsan Kamrani
American Journal of Industrial and Business Management
Vol.8 No.3
, March 20, 2018
DOI:
10.4236/ajibm.2018.83035
1,481
Downloads
4,399
Views
Citations
The Impact of Work Culture and Understanding Capabilities on Change Success
(Articles)
Craig Soliz
Open Journal of Business and Management
Vol.13 No.1
, January 30, 2025
DOI:
10.4236/ojbm.2025.131034
181
Downloads
1,266
Views
Citations
Strategies Hospital Manager Use to Improve Customer Services
(Articles)
Delores J. Leonard
,
Charles Needham
Open Journal of Business and Management
Vol.8 No.2
, March 23, 2020
DOI:
10.4236/ojbm.2020.82051
1,828
Downloads
9,918
Views
Citations
The Relationship between Program Evaluation Experiences and Stakeholder Career Satisfaction
(Articles)
Saad F. Shawer
,
Saad A. Alkahtani
Creative Education
Vol.3 No.8
, December 21, 2012
DOI:
10.4236/ce.2012.38196
5,910
Downloads
9,371
Views
Citations
The effect of a wearable visual cue on patient satisfaction survey scores in the acute inpatient rehabilitation setting
(Articles)
Anthony J. Pellicane
Health
Vol.5 No.6B
, June 17, 2013
DOI:
10.4236/health.2013.56A2002
5,296
Downloads
7,505
Views
Citations
This article belongs to the Special Issue on
Advances in Health Care and Rehabilitation Medicine
Another Look at Job and Life Satisfaction among Employees: Evidence from a Developing Country
(Articles)
Faris S. Alghamdi
American Journal of Industrial and Business Management
Vol.5 No.1
, January 8, 2015
DOI:
10.4236/ajibm.2015.51002
6,147
Downloads
10,094
Views
Citations
Evaluation of Patient Satisfaction and Factors Affecting It: A Review of the Literature
(Articles)
Fereshteh Farzianpour
,
Raziye Byravan
,
Sara Amirian
Health
Vol.7 No.11
, November 12, 2015
DOI:
10.4236/health.2015.711160
7,167
Downloads
15,841
Views
Citations
Nursing Student Engagement: Taking a Closer Look
(Articles)
Kathleen Hudson
,
Rebecca Carrasco
Open Journal of Nursing
Vol.7 No.2
, February 16, 2017
DOI:
10.4236/ojn.2017.72017
3,168
Downloads
8,813
Views
Citations
This article belongs to the Special Issue on
Nurse Education
Measuring Employee Risk for Burnout
(Articles)
Clive Michelsen
Psychology
Vol.12 No.4
, April 28, 2021
DOI:
10.4236/psych.2021.124039
1,435
Downloads
4,711
Views
Citations
Relationship between BMPN, GSE-6, UWES-9, and EENDEED, a Nine-Item Instrument for Measuring Traditional Workplace and Remote Employee Engagement
(Articles)
Phillip M. Randall
,
Franklin M. Lartey
Journal of Human Resource and Sustainability Studies
Vol.10 No.1
, March 7, 2022
DOI:
10.4236/jhrss.2022.101003
664
Downloads
2,570
Views
Citations
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