Service Delivery Satisfaction - Articles - Scientific Research Publishing

Impact of Healthcare Management and Control on Service Delivery, a Case of Oklahoma Healthcare Facilities (Articles)

Bani Ahmad Amer

Open Journal of Nursing Vol.11 No.6, June 11, 2021

DOI: 10.4236/ojn.2021.116037 655 Downloads 5,046 Views Citations
Comparing Two Pre-Service Learning Scenario Formats: Web-Conference & In-Person (Articles)

Rebecca R. Robichaux-Davis, Anthony J. Guarino

Creative Education Vol.5 No.13, July 25, 2014

DOI: 10.4236/ce.2014.513134 2,840 Downloads 4,034 Views Citations
Validating Customer Loyalty Model Using Structural Equation Modelling in a Kenyan Hospital (Articles)

Mahuro G. Mbuthia, Egondi Thaddaeus

Open Access Library Journal Vol.2 No.4, April 1, 2015

DOI: 10.4236/oalib.1101213 1,678 Downloads 4,857 Views Citations
Identifying Existing Bus Service Condition and Analyzing Customer Satisfaction of Bus Service in Dhaka City (Articles)

Farzana Rahman, Tanay Datta Chowdhury, Tanvir Haque, Rezwanur Rahman, Aminul Islam

Journal of Transportation Technologies Vol.7 No.2, April 12, 2017

DOI: 10.4236/jtts.2017.72008 3,299 Downloads 9,090 Views Citations
Higher Education Quality and Student Satisfaction Nexus: Evidence from Zambia (Articles)

Bruce Mwiya, Justice Bwalya, Beenzu Siachinji, Shem Sikombe, Hillary Chanda, Moffat Chawala

Creative Education Vol.8 No.7, June 8, 2017

DOI: 10.4236/ce.2017.87076 4,634 Downloads 13,574 Views Citations
Research on a Relationship between Patient Satisfaction and Medical Services in State Health Organizations (Articles)

Alisardar Mammadov, Rahim Gasanov

American Journal of Industrial and Business Management Vol.7 No.11, November 30, 2017

DOI: 10.4236/ajibm.2017.711089 1,677 Downloads 6,363 Views Citations
Satisfaction at Work and Suffering in Professional Psychic Service Mobile Service Emergency (SAMU) (Articles)

Indiara Rios dos Anjos, Aleska Dias Vanderlei, Kristiana Cerqueira Mousinho, Andréa Rose de Albuquerque Sarmento Omena, Kelly de Brito Viana, Deivy Ferreira Dôres, Camila Maria Beder Ribeiro Girish Panjwani

Open Journal of Epidemiology Vol.8 No.3, July 6, 2018

DOI: 10.4236/ojepi.2018.83008 867 Downloads 2,644 Views Citations
A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets (Articles)

Mamoun Akroush, Ghazi Samawi, Majdy Zuriekat, Metri Mdanat, Israa Affara, Shuhd Dawood

Theoretical Economics Letters Vol.9 No.2, February 25, 2019

DOI: 10.4236/tel.2019.92021 1,583 Downloads 6,146 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited (Articles)

R. Ayswarya, D. Sarala, P. Muralidharan, M. Ilankadhir

Journal of Service Science and Management Vol.12 No.5, August 19, 2019

DOI: 10.4236/jssm.2019.125045 2,438 Downloads 6,523 Views Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited (Articles)

Emmanuel Sena Gohoho, Michael Kwasi Dzikunu, Amewu Attah, Alfred Ofori-Abebrese

Open Journal of Social Sciences Vol.10 No.6, June 16, 2022

DOI: 10.4236/jss.2022.106002 419 Downloads 2,370 Views Citations
Service Quality and Student’s Satisfaction in Higher Education Institution (Articles)

Cherry Dugenio-Nadela, Dino M. Cañeda, Shiela L. Tirol, James H. Samillano, Daisy Joan M. Pantuan, Jessa C. Piañar, Ariel O. Tinapay, Honey Mae S. Casas, Raymund A. Cometa, Shane O. Conson, Marisse V. Urot, Joel M. Ancot, Rowell L. Nadela, Irish Dugenio-Terol, Anthony M. Baluyot, Kerr Pevida, Jess Ian Olivar, Edgar Decena

Journal of Human Resource and Sustainability Studies Vol.11 No.4, December 21, 2023

DOI: 10.4236/jhrss.2023.114049 896 Downloads 8,194 Views Citations
Study of Patient Satisfaction in the Outpatient Department in a Private Clinic (Articles)

Julls Celestin Apouakone, Euloge Mfopou Yiagnigni, Rao Divya, N. Shalini, H. K. Mamatha

Journal of Service Science and Management Vol.18 No.2, April 21, 2025

DOI: 10.4236/jssm.2025.182011 225 Downloads 1,936 Views Citations
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)? (Articles)

J. W. Liu, Jamie Y. T. Chang, Jacob C. A. Tsai

Open Journal of Social Sciences Vol.3 No.7, July 14, 2015

DOI: 10.4236/jss.2015.37026 5,132 Downloads 7,130 Views Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia (Articles)

Zillah Nkonde, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.2, February 28, 2020

DOI: 10.4236/jss.2020.82023 1,270 Downloads 4,019 Views Citations
RETRACTED: Perceived Quality of Service for International Students at Tongren City, China (Articles)

Jun Luo, Sarana Photchanachan

Open Journal of Business and Management Vol.10 No.1, January 14, 2022

DOI: 10.4236/ojbm.2022.101013 456 Downloads 1,258 Views Citations
A Practical Model to Measure E-Service Quality and E-Customer Satisfaction of Crypto Wallets (Articles)

Pegah Nikzat, Saeid Hosseinzade

Open Journal of Business and Management Vol.13 No.3, May 14, 2025

DOI: 10.4236/ojbm.2025.133085 166 Downloads 759 Views Citations
A Heuristic Algorithm for Vehicle Routing Problems with Simultaneous Pick-Up and Delivery and Hard Time Windows (Articles)

Suna Cetin, Cevriye Gencer

Open Journal of Social Sciences Vol.3 No.3, March 18, 2015

DOI: 10.4236/jss.2015.33008 5,264 Downloads 8,500 Views Citations
Impact of Public-Private Partnership on Water Service Delivery in Kenya (Articles)

Joseph Okeyo Obosi

Open Journal of Political Science Vol.7 No.2, April 13, 2017

DOI: 10.4236/ojps.2017.72017 1,746 Downloads 7,072 Views Citations
Learning Management System for Improved Service Delivery in Tertiary Institution (Articles)

Dominic C. Edebatu, Emmanuel N. Ekwonwune, Chinenye Ezeobi

International Journal of Communications, Network and System Sciences Vol.12 No.3, March 28, 2019

DOI: 10.4236/ijcns.2019.123004 1,586 Downloads 6,288 Views Citations
Transcranial Magnetic Stimulation for the Treatment of Cocaine Addiction (Articles)

Hanif Soomro, Alex O'Neill-Kerr, Leigh Neal, Chris Griffiths, Robert De Vai

Open Journal of Depression Vol.9 No.2, May 28, 2020

DOI: 10.4236/ojd.2020.92003 975 Downloads 2,769 Views Citations

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