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Affiliation
ISSN
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Impact of DBTMA (Dual Busy-Tone Multiple Access) on AODV (Ad-Hoc on Demand Vector) Routing Protocol
(Articles)
S. V. Vanitha
,
G. Mohankumar
Circuits and Systems
Vol.7 No.11
, September 8, 2016
DOI:
10.4236/cs.2016.711305
1,978
Downloads
5,367
Views
Citations
Measuring Customer Feedback, Response and Satisfaction
(Articles)
Rebecca Milner
,
Adrian Furnham
Psychology
Vol.8 No.3
, February 14, 2017
DOI:
10.4236/psych.2017.83021
4,840
Downloads
20,752
Views
Citations
Higher Education Quality and Student Satisfaction Nexus: Evidence from Zambia
(Articles)
Bruce Mwiya
,
Justice Bwalya
,
Beenzu Siachinji
,
Shem Sikombe
,
Hillary Chanda
,
Moffat Chawala
Creative Education
Vol.8 No.7
, June 8, 2017
DOI:
10.4236/ce.2017.87076
4,632
Downloads
13,554
Views
Citations
Research on a Relationship between Patient Satisfaction and Medical Services in State Health Organizations
(Articles)
Alisardar Mammadov
,
Rahim Gasanov
American Journal of Industrial and Business Management
Vol.7 No.11
, November 30, 2017
DOI:
10.4236/ajibm.2017.711089
1,675
Downloads
6,353
Views
Citations
A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets
(Articles)
Mamoun Akroush
,
Ghazi Samawi
,
Majdy Zuriekat
,
Metri Mdanat
,
Israa Affara
,
Shuhd Dawood
Theoretical Economics Letters
Vol.9 No.2
, February 25, 2019
DOI:
10.4236/tel.2019.92021
1,581
Downloads
6,127
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Measuring E-Service Quality and Customer Satisfaction with Internet Banking in India
(Articles)
Sindhu Singh
Theoretical Economics Letters
Vol.9 No.2
, February 25, 2019
DOI:
10.4236/tel.2019.92023
5,013
Downloads
20,013
Views
Citations
This article belongs to the Special Issue on
Consumer Behavior Research
Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
, August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,435
Downloads
6,509
Views
Citations
Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences
(Articles)
Wan Peng
,
Mu Zhang
Journal of Service Science and Management
Vol.13 No.3
, June 16, 2020
DOI:
10.4236/jssm.2020.133035
3,432
Downloads
6,184
Views
Citations
This article belongs to the Special Issue on
Smart Service, Business and Information System
The Effect of the Quality of Services for Sports Facilities on the Intention to Use: Applying to Sports Facilities in the Arab Academy for Science, Technology and Maritime Transport—Egypt—Alexandria
(Articles)
Sameh Khamis Mahmoud Ibrahim
,
Alaa El Din Al Gharbawi
,
Eman Abdel Salam
Open Access Library Journal
Vol.7 No.11
, November 18, 2020
DOI:
10.4236/oalib.1106887
519
Downloads
2,986
Views
Citations
The Impact of Knowledge Management on Service Quality: The Mediating Role of Organization Learning (Applied Study: Alexandria Water Company)
(Articles)
Mohamed Ahmed Aly Saied
,
Mohammed Wahba
,
Alaa Abdel-Wahed Abdel-Bary
,
Abdel-Nasser Ghanem
Open Access Library Journal
Vol.8 No.7
, July 29, 2021
DOI:
10.4236/oalib.1107683
413
Downloads
2,503
Views
Citations
Higher Education Service Quality for International Students: A Literature Review
(Articles)
Jun Luo
,
Sarana Photchanachan
American Journal of Industrial and Business Management
Vol.12 No.1
, January 13, 2022
DOI:
10.4236/ajibm.2022.121001
715
Downloads
3,278
Views
Citations
Research on Measures to Improve the Service Quality and Cultural Construction of University Canteens
(Articles)
Jialei Mao
,
Yanfei Shen
,
Li Wei
,
Xiaolan Mao
,
Junxue Li
Open Access Library Journal
Vol.9 No.2
, February 16, 2022
DOI:
10.4236/oalib.1108401
192
Downloads
2,613
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
, June 16, 2022
DOI:
10.4236/jss.2022.106002
418
Downloads
2,367
Views
Citations
Service Quality and Student’s Satisfaction in Higher Education Institution
(Articles)
Cherry Dugenio-Nadela
,
Dino M. Cañeda
,
Shiela L. Tirol
,
James H. Samillano
,
Daisy Joan M. Pantuan
,
Jessa C. Piañar
,
Ariel O. Tinapay
,
Honey Mae S. Casas
,
Raymund A. Cometa
,
Shane O. Conson
,
Marisse V. Urot
,
Joel M. Ancot
,
Rowell L. Nadela
,
Irish Dugenio-Terol
,
Anthony M. Baluyot
,
Kerr Pevida
,
Jess Ian Olivar
,
Edgar Decena
Journal of Human Resource and Sustainability Studies
Vol.11 No.4
, December 21, 2023
DOI:
10.4236/jhrss.2023.114049
891
Downloads
8,148
Views
Citations
Study of Patient Satisfaction in the Outpatient Department in a Private Clinic
(Articles)
Julls Celestin Apouakone
,
Euloge Mfopou Yiagnigni
,
Rao Divya
,
N. Shalini
,
H. K. Mamatha
Journal of Service Science and Management
Vol.18 No.2
, April 21, 2025
DOI:
10.4236/jssm.2025.182011
224
Downloads
1,922
Views
Citations
Research on the High-Quality Development of Public Services for National Fitness
(Articles)
Fengqin Tian
,
Bo Chen
,
Kun Liang
Advances in Physical Education
Vol.15 No.4
, November 13, 2025
DOI:
10.4236/ape.2025.154029
107
Downloads
638
Views
Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru
(Articles)
Juan Inquilla-Mamani
,
Fermin F. Chaina-Chura
Open Access Library Journal
Vol.6 No.7
, July 5, 2019
DOI:
10.4236/oalib.1105467
634
Downloads
1,687
Views
Citations
The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020)
(Articles)
Khaled Abdoh Almuntaser Ali
,
Bakery Moussa Addeeb
,
Abdulwahed Al-Serouri
,
Saud Mughalles
,
Yasser Ghaleb
E-Health Telecommunication Systems and Networks
Vol.11 No.3
, September 22, 2022
DOI:
10.4236/etsn.2022.113008
12,605
Downloads
17,062
Views
Citations
A Load Balancing Policy for Distributed Web Service
(Articles)
Safiriyu Eludiora
,
Olatunde Abiona
,
Ganiyu Aderounmu
,
Ayodeji Oluwatope
,
Clement Onime
,
Lawrence Kehinde
International Journal of Communications, Network and System Sciences
Vol.3 No.8
, August 31, 2010
DOI:
10.4236/ijcns.2010.38087
5,824
Downloads
10,837
Views
Citations
Integrating Requirements with SLI Layer for Cloud Computing Services to Meet SLA and QoS
(Articles)
Muhammad Irfan
,
Zhu Hong
,
Muhammad Irfan Sharif
,
Ahmed Junaid Haq Qureshi
,
Rakhshanda Kanwal
,
Muhammad Imran
Journal of Software Engineering and Applications
Vol.6 No.3
, March 29, 2013
DOI:
10.4236/jsea.2013.63018
5,672
Downloads
9,568
Views
Citations
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