Service Employees - Articles - Scientific Research Publishing

The Impact of Complaints between Frontline Service Employees on Consumers—Based on Critical Incident Technique (Articles)

Jihua Zhang, Ningning Wang

American Journal of Industrial and Business Management Vol.8 No.3, March 30, 2018

DOI: 10.4236/ajibm.2018.83054 1,197 Downloads 3,221 Views Citations
Psychological Capital, Emotional Labor and Counterproductive Work Behavior of Service Employees: The Moderating Role of Leaders’ Emotional Intelligence (Articles)

Xiaodan Wang, Xiaotong Lian

American Journal of Industrial and Business Management Vol.5 No.6, June 26, 2015

DOI: 10.4236/ajibm.2015.56039 5,015 Downloads 7,462 Views Citations
Mental Wellbeing Monitoring in a Sample of Emergency Medical Service Personnel (Articles)

Charles Van Wijk, Frans Cronje, Jack Meintjes

Occupational Diseases and Environmental Medicine Vol.8 No.1, February 21, 2020

DOI: 10.4236/odem.2020.81002 839 Downloads 1,821 Views Citations
Strategies Hospital Manager Use to Improve Customer Services (Articles)

Delores J. Leonard, Charles Needham

Open Journal of Business and Management Vol.8 No.2, March 23, 2020

DOI: 10.4236/ojbm.2020.82051 1,855 Downloads 10,012 Views Citations
The Impact of Using Many Jargon Words, while Communicating with the Organization Employees (Articles)

Ngueviuta Patoko, Rashad Yazdanifard

American Journal of Industrial and Business Management Vol.4 No.10, October 21, 2014

DOI: 10.4236/ajibm.2014.410061 14,665 Downloads 25,161 Views Citations
How to Implement an Effective Intervention for Breaks during Working Days—A Field Study (Articles)

V. Wagner, E. Pfaffstaller, K. W. Kallus

Psychology Vol.8 No.5, March 31, 2017

DOI: 10.4236/psych.2017.85047 1,506 Downloads 3,407 Views Citations
This article belongs to the Special Issue on Applied Psychology
Strategies of Awareness of the Retirement in Employees of a Mexican Company (Articles)

Aguilera Velasco María de los Angeles, María de Lourdes Marrero Santos, Martín Acosta Fernández, Teresa Margarita Torres López

Open Journal of Social Sciences Vol.6 No.6, June 14, 2018

DOI: 10.4236/jss.2018.66012 916 Downloads 2,663 Views Citations
Research on the Producing Mechanism of Abusive Supervision Based on Employees and Its Future Prospect (Articles)

Ying Pan

Open Journal of Business and Management Vol.7 No.4, September 30, 2019

DOI: 10.4236/ojbm.2019.74129 1,125 Downloads 2,781 Views Citations
Ensuring Total Quality Management in Urban Housing Promotion Fund (FPHU) in Burundi (Articles)

Marie Chantal Hakizimana, Vénérande Mukamana, Charles Bukuru, Annonciate Ntiranyibagira, Joy Niyonkuru, Jean-Louis Kuburhanwa Chensy-Koko, Anaclet Nzohabonayo

Modern Economy Vol.12 No.12, December 22, 2021

DOI: 10.4236/me.2021.1212098 373 Downloads 1,439 Views Citations
Predictors of Metabolic Syndrome among Employees: A Study from Jordan (Articles)

Bayan Ahmad Obeidat, Eslam Khaled Alyyan Al-Shami, Khalid K. Abdul-Razzak, Yousef Saleh Khader

Food and Nutrition Sciences Vol.3 No.5, May 17, 2012

DOI: 10.4236/fns.2012.35091 4,675 Downloads 7,723 Views Citations
The Level of Creativity among Management Employees, Academic Staff and Artistes and Its Relationship with Gender, Practical Experience and Age (Articles)

Nadia Hayel Al-Srour, Alia Al-Oweidi

Creative Education Vol.4 No.3, March 8, 2013

DOI: 10.4236/ce.2013.43027 5,798 Downloads 8,985 Views Citations
The Influential Factors of Employees’ Innovative Behavior and the Management Advices (Articles)

Xiangyin Li, Yishuang Zheng

Journal of Service Science and Management Vol.7 No.6, December 16, 2014

DOI: 10.4236/jssm.2014.76042 14,164 Downloads 20,582 Views Citations
Another Look at Job and Life Satisfaction among Employees: Evidence from a Developing Country (Articles)

Faris S. Alghamdi

American Journal of Industrial and Business Management Vol.5 No.1, January 8, 2015

DOI: 10.4236/ajibm.2015.51002 6,198 Downloads 10,181 Views Citations
Positive Effects of Gossiping at Work (Articles)

Rasha Ali Mueed Alshehre

Open Journal of Medical Psychology Vol.6 No.2, April 21, 2017

DOI: 10.4236/ojmp.2017.62010 3,728 Downloads 26,491 Views Citations
Investigation of Organizational Citizenship Behavior of Hotel Employees by Structural Equation Model (Articles)

Eren Erkiliç, Ali Çağlar Güllüce

iBusiness Vol.9 No.2, June 26, 2017

DOI: 10.4236/ib.2017.92003 1,549 Downloads 4,162 Views Citations
An Empirical Study on the Relationship between Psychological Contract and Job Satisfaction of the Cenozioc Employees (Articles)

Li Ma, Yunfei Shao, Huinan Li

Open Journal of Social Sciences Vol.7 No.10, October 17, 2019

DOI: 10.4236/jss.2019.710010 851 Downloads 2,791 Views Citations
Involvement of Low Level Employees in Organization Strategy Planning and Implementation (Articles)

Akram Hamdan

Open Journal of Business and Management Vol.8 No.5, September 30, 2020

DOI: 10.4236/ojbm.2020.85144 1,874 Downloads 6,400 Views Citations
Gender Diversity and Employee Performance in the Tanzania Textile Firms (Articles)

Flora Amsi, Abraham Kiflemariam

Journal of Human Resource and Sustainability Studies Vol.11 No.2, June 8, 2023

DOI: 10.4236/jhrss.2023.112015 469 Downloads 2,107 Views Citations
Analysis of Factors Influencing Delayed Retirement Intention among Female Employees in Beijing (Articles)

Guangkui Han, Xiaohan Ma, Yaxi Yang, Yaxuan Zhang, Zhijuan Li

Open Journal of Business and Management Vol.12 No.4, July 18, 2024

DOI: 10.4236/ojbm.2024.124130 210 Downloads 847 Views Citations
Research on Strategies to Enhance Thriving at Work among New-Generation Employees in Manufacturing Enterprises (Articles)

Yanan Gao, Jianhong Tao

Open Journal of Business and Management Vol.14 No.1, January 13, 2026

DOI: 10.4236/ojbm.2026.141024 110 Downloads 429 Views Citations

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