Customer Engagement - Articles - Scientific Research Publishing

Community Knowledge and Engagement in COVID-19 Vaccination Efforts in Dori, the Capital of Burkina Faso’s Sahel Region, Facing Security and Humanitarian Challenges (Articles)

Hamed Sidwaya Ouedraogo, Massoudou Harouna Maiga, Abdoul-Guaniyi Sawadogo, Moussa Bakouan, Moumai Mano, Moussa Yabre, Viviane Ouedraogo, Lassané Kafando, Abdramane Soura

Advances in Infectious Diseases Vol.15 No.1, February 5, 2025

DOI: 10.4236/aid.2025.151008 78 Downloads 460 Views Citations
Research on the Engagement of University Students in Practical Learning of Ideological and Political Theory Courses Using the Smart Teaching System (Articles)

Yan Dai

Open Journal of Political Science Vol.15 No.2, April 1, 2025

DOI: 10.4236/ojps.2025.152019 76 Downloads 583 Views Citations
Engagement of Final-Year Nursing Students in the Research Process: A Sequential Explanatory Mixed-Method Study (Articles)

Emmanuelle Natali, Rita George Nohra, Ian-In Vong, Monique Rothan-Tondeur

Creative Education Vol.16 No.4, April 27, 2025

DOI: 10.4236/ce.2025.164032 135 Downloads 701 Views Citations
Environmental Management and Community Engagement: A Strategic Pathway to Achieving Sustainable Tourism in Protected Areas (Articles)

Omar Abi Ali

Journal of Service Science and Management Vol.18 No.4, July 18, 2025

DOI: 10.4236/jssm.2025.184017 355 Downloads 2,421 Views Citations
AI, Firms, and Inoperative Communication Risks with the Fragmented-Social Collective (Articles)

Ross A. Jackson, Brian L. Heath

Voice of the Publisher Vol.11 No.4, December 22, 2025

DOI: 10.4236/vp.2025.114045 46 Downloads 349 Views Citations
Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery (Articles)

Jennifer E. Gerow, Janis Miller

Journal of Service Science and Management Vol.3 No.1, March 26, 2010

DOI: 10.4236/jssm.2010.31001 7,977 Downloads 14,601 Views Citations
The Mediating Role of Customer Trust on Customer Loyalty (Articles)

Nha Nguyen, André Leclerc, Gaston LeBlanc

Journal of Service Science and Management Vol.6 No.1, March 25, 2013

DOI: 10.4236/jssm.2013.61010 25,186 Downloads 41,867 Views Citations
Uncovering Executive Prioritization: Evaluating Customer Value Propositions with the Pairwise Comparison Method (Articles)

Mika Yrjölä

Journal of Service Science and Management Vol.8 No.1, January 21, 2015

DOI: 10.4236/jssm.2015.81001 4,569 Downloads 7,607 Views Citations
Empirical Study of Influential Factors of Online Customers’ Repurchase Intention (Articles)

Yuping Li

iBusiness Vol.8 No.3, September 13, 2016

DOI: 10.4236/ib.2016.83006 4,528 Downloads 14,552 Views Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector (Articles)

Salman Awan, Yanxia Cheng

iBusiness Vol.8 No.4, November 14, 2016

DOI: 10.4236/ib.2016.84008 2,303 Downloads 5,446 Views Citations
Do Customer Loyalty Programs Really Work in Airlines Business?—A Study on Air Berlin (Articles)

Muhammed Zakir Hossain, Habiba Kibria, Saraj Farhana

Journal of Service Science and Management Vol.10 No.4, July 25, 2017

DOI: 10.4236/jssm.2017.104029 4,590 Downloads 13,486 Views Citations
Effect of Customer Citizenship Behavior on Elderly Customer Purchase Intention Based on Value Co-Creation Theory (Articles)

Yan Huang, Feiyan Liu

Open Journal of Business and Management Vol.7 No.2, April 4, 2019

DOI: 10.4236/ojbm.2019.72044 1,223 Downloads 3,265 Views Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services (Articles)

Debajani Sahoo, Achyut Telang

Theoretical Economics Letters Vol.9 No.6, August 22, 2019

DOI: 10.4236/tel.2019.96123 1,202 Downloads 3,606 Views Citations
C2F2C Strategy Development: The Sichuan Fanqing Furniture Industry Company Case Study (Articles)

Zhong Liang, Yin Jin, Maria Santos

Open Journal of Social Sciences Vol.7 No.10, October 17, 2019

DOI: 10.4236/jss.2019.710006 665 Downloads 2,275 Views Citations
Customer-Centric Service Provision in Academic Libraries in Universities: Systematic Literature Review (Articles)

Christine Mayende, Fredrick Mzee Awuor, Ben Namande

Technology and Investment Vol.12 No.4, November 12, 2021

DOI: 10.4236/ti.2021.124013 692 Downloads 3,724 Views Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies (Articles)

Noor Ahmad Mahmood Alkhudierat

Open Access Library Journal Vol.8 No.12, December 16, 2021

DOI: 10.4236/oalib.1108170 206 Downloads 1,351 Views Citations
A Review of Corporate Social Responsibility and Its Relationship with Customer Satisfaction and Corporate Image (Articles)

Bruce Emmanuel, Owusu-Ansah Priscilla

Open Journal of Business and Management Vol.10 No.2, March 9, 2022

DOI: 10.4236/ojbm.2022.102040 2,477 Downloads 16,257 Views Citations
Service Robots—An Innovative Sustainability in Rural Banking (Articles)

Ravi Hariharan, Radhakrishna Vedapradha, Elango Sudha, Krishnamurthi Subramani, Venkoba Rao Divyashree

Journal of Service Science and Management Vol.16 No.4, August 29, 2023

DOI: 10.4236/jssm.2023.164026 466 Downloads 2,020 Views Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? (Articles)

Mabel Birungi Komunda, Aihie Osarenkhoe

Journal of Service Science and Management Vol.16 No.6, November 24, 2023

DOI: 10.4236/jssm.2023.166036 287 Downloads 1,458 Views Citations
Design and Implementation of a CRM System Based on Email Services (Articles)

Mingyuan Zhu

Journal of Computer and Communications Vol.13 No.2, February 11, 2025

DOI: 10.4236/jcc.2025.132001 166 Downloads 1,082 Views Citations

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