Customer Loyalty; Service Quality; Relationship Quality; Commitment; Mental Image - Articles

Higher Education Service Quality for International Students: A Literature Review (Articles)

Jun Luo, Sarana Photchanachan

American Journal of Industrial and Business Management Vol.12 No.1, January 13, 2022

DOI: 10.4236/ajibm.2022.121001 690 Downloads 3,218 Views Citations
Research on Measures to Improve the Service Quality and Cultural Construction of University Canteens (Articles)

Jialei Mao, Yanfei Shen, Li Wei, Xiaolan Mao, Junxue Li

Open Access Library Journal Vol.9 No.2, February 16, 2022

DOI: 10.4236/oalib.1108401 191 Downloads 2,567 Views Citations
Service Quality and Student’s Satisfaction in Higher Education Institution (Articles)

Cherry Dugenio-Nadela, Dino M. Cañeda, Shiela L. Tirol, James H. Samillano, Daisy Joan M. Pantuan, Jessa C. Piañar, Ariel O. Tinapay, Honey Mae S. Casas, Raymund A. Cometa, Shane O. Conson, Marisse V. Urot, Joel M. Ancot, Rowell L. Nadela, Irish Dugenio-Terol, Anthony M. Baluyot, Kerr Pevida, Jess Ian Olivar, Edgar Decena

Journal of Human Resource and Sustainability Studies Vol.11 No.4, December 21, 2023

DOI: 10.4236/jhrss.2023.114049 846 Downloads 7,934 Views Citations
Study of Patient Satisfaction in the Outpatient Department in a Private Clinic (Articles)

Julls Celestin Apouakone, Euloge Mfopou Yiagnigni, Rao Divya, N. Shalini, H. K. Mamatha

Journal of Service Science and Management Vol.18 No.2, April 21, 2025

DOI: 10.4236/jssm.2025.182011 186 Downloads 1,796 Views Citations
Research on the High-Quality Development of Public Services for National Fitness (Articles)

Fengqin Tian, Bo Chen, Kun Liang

Advances in Physical Education Vol.15 No.4, November 13, 2025

DOI: 10.4236/ape.2025.154029 99 Downloads 584 Views Citations
Dose Reduction by the Use of a Wavelet-Based Denoising Method for Digital Radiography (Articles)

Haruyuki Watanabe, Du-Yih Tsai, Yongbum Lee, Eri Matsuyama

Health Vol.7 No.2, February 15, 2015

DOI: 10.4236/health.2015.72026 2,999 Downloads 4,186 Views Citations
Determination of Customer Satisfaction in Conservative Concept Hotels by Ordinal Logistic Regression Analysis (Articles)

Hakan Eygu, Ali Caglar Gulluce

Journal of Financial Risk Management Vol.6 No.3, August 29, 2017

DOI: 10.4236/jfrm.2017.63020 3,560 Downloads 8,289 Views Citations
Does Perceived Value Mediate the Relationship between Service Traits and Client Satisfaction in the Software-as-a-Service (SaaS)? (Articles)

J. W. Liu, Jamie Y. T. Chang, Jacob C. A. Tsai

Open Journal of Social Sciences Vol.3 No.7, July 14, 2015

DOI: 10.4236/jss.2015.37026 5,074 Downloads 7,020 Views Citations
Study on the Quality Control of Reputation-Based on Incentive Service-Oriented Manufacturing Network (Articles)

Liangqing Feng, Kunkun Zeng, Fangling Shu

Open Journal of Social Sciences Vol.4 No.7, July 30, 2016

DOI: 10.4236/jss.2016.47002 1,269 Downloads 2,422 Views Citations
RETRACTED: Perceived Quality of Service for International Students at Tongren City, China (Articles)

Jun Luo, Sarana Photchanachan

Open Journal of Business and Management Vol.10 No.1, January 14, 2022

DOI: 10.4236/ojbm.2022.101013 408 Downloads 1,189 Views Citations
Determinants of Online Banking Adoption among Ghanaian University Students (Articles)

Benjamin B. Angenu, Fedelis Quansah, Abednego F. Okoe

Journal of Service Science and Management Vol.8 No.2, April 1, 2015

DOI: 10.4236/jssm.2015.82020 4,272 Downloads 6,725 Views Citations
Study on the Influence Path of Brand Virtual Community Interaction on Customer Loyalty (Articles)

Shupan Wang, Jinhua Tong, Danting Zhou

Open Journal of Business and Management Vol.4 No.1, January 25, 2016

DOI: 10.4236/ojbm.2016.41016 4,931 Downloads 7,542 Views Citations
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market (Articles)

Aiwu Cheng, Lei Han, Cheng Cao

Journal of Service Science and Management Vol.4 No.2, June 16, 2011

DOI: 10.4236/jssm.2011.42020 8,995 Downloads 17,235 Views Citations
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8, December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,474 Downloads 18,541 Views Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service (Articles)

Noa Willys

American Journal of Industrial and Business Management Vol.8 No.4, April 28, 2018

DOI: 10.4236/ajibm.2018.84070 4,314 Downloads 12,502 Views Citations
Innovation in Banking Industry: Achieving Customer Satisfaction (Articles)

Clement Achimba, Jared Opiyo Ongonga, Samson Mecha Nyarondia, Amembah A. Lamu Amos, Michael Okwara

Open Journal of Business and Management Vol.2 No.4, August 15, 2014

DOI: 10.4236/ojbm.2014.24031 13,045 Downloads 17,389 Views Citations
The Extent of the Impact of Social Responsibility Practices on Customer’s Loyalty: Evidence from Jordanian Telecommunication Companies (Articles)

Noor Ahmad Mahmood Alkhudierat

Open Access Library Journal Vol.8 No.12, December 16, 2021

DOI: 10.4236/oalib.1108170 206 Downloads 1,357 Views Citations
Effects of Fairness and Relationship Quality on Relational Behavior (Articles)

Zafer Kamil Berkman

American Journal of Industrial and Business Management Vol.10 No.7, July 15, 2020

DOI: 10.4236/ajibm.2020.107079 696 Downloads 2,163 Views Citations
Analysis of Influence of Price to Customer Satisfaction Based on the Prediction Models (Articles)

Kazuhiro Esaki

Intelligent Information Management Vol.5 No.3, May 24, 2013

DOI: 10.4236/iim.2013.53010 7,717 Downloads 16,235 Views Citations
A Load Balancing Policy for Distributed Web Service (Articles)

Safiriyu Eludiora, Olatunde Abiona, Ganiyu Aderounmu, Ayodeji Oluwatope, Clement Onime, Lawrence Kehinde

International Journal of Communications, Network and System Sciences Vol.3 No.8, August 31, 2010

DOI: 10.4236/ijcns.2010.38087 5,788 Downloads 10,777 Views Citations

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