Service Delivery Process - Articles - Scientific Research Publishing

Ecosystem Services Evaluation of Karst New Urban Areas Based on Net Primary Productivity of Guanshanhu District, Guiyang, Guizhou Province, China (Articles)

Ou Deng, Yiqiu Li, Ruoshuang Li, Guangbin Yang

Open Journal of Ecology Vol.12 No.6, June 23, 2022

DOI: 10.4236/oje.2022.126022 830 Downloads 1,772 Views Citations
Tutors’ Use of Reflective Practice to Promote Teaching and Learning (Articles)

Isaac Kwame Oduro, Azaare Bertha Akuta, Alfred Kuranchie

Creative Education Vol.13 No.7, July 28, 2022

DOI: 10.4236/ce.2022.137147 534 Downloads 2,825 Views Citations
Public Service Engagement: Resting Ground for Specialized Ability or Garden for Multidisciplinary Talent? (Articles)

Stephen M. Modell

Journal of Service Science and Management Vol.15 No.6, December 19, 2022

DOI: 10.4236/jssm.2022.156038 290 Downloads 1,013 Views Citations
This article belongs to the Special Issue on Public Service and Public Administration
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? (Articles)

Mabel Birungi Komunda, Aihie Osarenkhoe

Journal of Service Science and Management Vol.16 No.6, November 24, 2023

DOI: 10.4236/jssm.2023.166036 321 Downloads 1,561 Views Citations
Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception (Articles)

Hao Meng, Qun Xiao, Xueqian Dong, Xiaohui Lei

Journal of Service Science and Management Vol.17 No.2, April 28, 2024

DOI: 10.4236/jssm.2024.172007 410 Downloads 1,657 Views Citations
Epidemiological and Medico-Legal Aspects of Occupational Injuries and Diseases (OID) in the Public Sector in Côte d’Ivoire from 2017 to 2021 (Articles)

Aimé Francois Tchicaya, Chimène Pulchérie Guiégui, Any Adjoua Kra, Kouamé Yomi, Sangah Barthélémy Wognin

Occupational Diseases and Environmental Medicine Vol.13 No.3, July 4, 2025

DOI: 10.4236/odem.2025.133007 79 Downloads 397 Views Citations
Post-Sales Service Quality and Brand Image as Predictors of Customer Loyalty in Malaysia’s Automotive Sector (Articles)

Wan Afezah Wan Abdul Rahman, Zainil Hanim Saidin

Open Journal of Social Sciences Vol.13 No.8, August 14, 2025

DOI: 10.4236/jss.2025.138019 204 Downloads 945 Views Citations
Application Value of Personalized Contract Service Package in Community Health Management Service for Diabetic Patients (Articles)

Jing Huang

Journal of Biosciences and Medicines Vol.13 No.8, August 19, 2025

DOI: 10.4236/jbm.2025.138022 65 Downloads 346 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 44 Downloads 276 Views Citations
Combining Professional Development Activities and Service Learning/Community Service: A Scholarship-Based Project Impacting Engineering College Students (Articles)

Tariq Khraishi, Kristine Denman

Open Journal of Social Sciences Vol.14 No.1, January 7, 2026

DOI: 10.4236/jss.2026.141011 106 Downloads 470 Views Citations
The Distribution of Multiple Shot Noise Process and Its Integral (Articles)

Jiwook Jang

Applied Mathematics Vol.5 No.3, February 12, 2014

DOI: 10.4236/am.2014.53047 3,778 Downloads 5,418 Views Citations
Process-Oriented Requirements Engineering: User-Centric LORS Framework (Articles)

Hamdan Al-Sabri, Majed Al-Mashari

Journal of Software Engineering and Applications Vol.10 No.2, February 7, 2017

DOI: 10.4236/jsea.2017.102006 1,856 Downloads 4,383 Views Citations
The Research on the Appraisal of Market Opportunity Based on AHP (Articles)

Donghong YANG, Yujie TAN, Yanbin SUN

Journal of Service Science and Management Vol.2 No.4, December 14, 2009

DOI: 10.4236/jssm.2009.24033 5,154 Downloads 9,089 Views Citations
Influence of production processes in quality of fermented milk "Laban" in Lebanon (Articles)

Zeineddine Mayssoun, Nassif Nadine

Health Vol.2 No.4, May 4, 2010

DOI: 10.4236/health.2010.24057 6,561 Downloads 14,696 Views Citations
Using Analytical Hierarchy Process in Decision Analysis - The Case of Vietnam State Securities Commission (Articles)

Hoang Linh Nguyen, Cher-Min Fong, Cheng-Ter Ho

iBusiness Vol.2 No.2, June 12, 2010

DOI: 10.4236/ib.2010.22017 6,260 Downloads 11,316 Views Citations
An Innovative Approach about the Process Knowledge Representation in the Processes of Large Cluster Projects Management (Articles)

Yong Liu, Qiong Chen

iBusiness Vol.2 No.4, December 30, 2010

DOI: 10.4236/ib.2010.24048 4,535 Downloads 8,016 Views Citations
N-Removal on Wastewater Treatment Plants: A Process Control Approach (Articles)

Ramon Vilanova, Reza Katebi, NoraLiza Wahab

Journal of Water Resource and Protection Vol.3 No.1, January 29, 2011

DOI: 10.4236/jwarp.2011.31001 7,720 Downloads 15,333 Views Citations
Innovation Pedagogy for Universities of Applied Sciences (Articles)

Juha Kettunen

Creative Education Vol.2 No.1, March 30, 2011

DOI: 10.4236/ce.2011.21008 7,720 Downloads 15,188 Views Citations
Electro-Optical Properties of Carbon Nanotubes Obtained by High Density Plasma Chemical Vapor Deposition (Articles)

Ronaldo D. Mansano, Ana Paula Mousinho

Materials Sciences and Applications Vol.2 No.5, May 5, 2011

DOI: 10.4236/msa.2011.25049 7,390 Downloads 12,210 Views Citations
A Note on Spline Estimator of Unknown Probability Density Function (Articles)

Muhanmadjon S. Muminov, Kh. Soatov

Open Journal of Statistics Vol.1 No.3, October 20, 2011

DOI: 10.4236/ojs.2011.13019 4,357 Downloads 7,958 Views Citations

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