Service Quality Management - Articles - Scientific Research Publishing

Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences (Articles)

Wan Peng, Mu Zhang

Journal of Service Science and Management Vol.13 No.3, June 16, 2020

DOI: 10.4236/jssm.2020.133035 3,433 Downloads 6,194 Views Citations
This article belongs to the Special Issue on Smart Service, Business and Information System
The Effect of the Quality of Services for Sports Facilities on the Intention to Use: Applying to Sports Facilities in the Arab Academy for Science, Technology and Maritime Transport—Egypt—Alexandria (Articles)

Sameh Khamis Mahmoud Ibrahim, Alaa El Din Al Gharbawi, Eman Abdel Salam

Open Access Library Journal Vol.7 No.11, November 18, 2020

DOI: 10.4236/oalib.1106887 520 Downloads 2,999 Views Citations
Higher Education Service Quality for International Students: A Literature Review (Articles)

Jun Luo, Sarana Photchanachan

American Journal of Industrial and Business Management Vol.12 No.1, January 13, 2022

DOI: 10.4236/ajibm.2022.121001 718 Downloads 3,290 Views Citations
Research on Measures to Improve the Service Quality and Cultural Construction of University Canteens (Articles)

Jialei Mao, Yanfei Shen, Li Wei, Xiaolan Mao, Junxue Li

Open Access Library Journal Vol.9 No.2, February 16, 2022

DOI: 10.4236/oalib.1108401 193 Downloads 2,627 Views Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited (Articles)

Emmanuel Sena Gohoho, Michael Kwasi Dzikunu, Amewu Attah, Alfred Ofori-Abebrese

Open Journal of Social Sciences Vol.10 No.6, June 16, 2022

DOI: 10.4236/jss.2022.106002 419 Downloads 2,370 Views Citations
Service Quality and Student’s Satisfaction in Higher Education Institution (Articles)

Cherry Dugenio-Nadela, Dino M. Cañeda, Shiela L. Tirol, James H. Samillano, Daisy Joan M. Pantuan, Jessa C. Piañar, Ariel O. Tinapay, Honey Mae S. Casas, Raymund A. Cometa, Shane O. Conson, Marisse V. Urot, Joel M. Ancot, Rowell L. Nadela, Irish Dugenio-Terol, Anthony M. Baluyot, Kerr Pevida, Jess Ian Olivar, Edgar Decena

Journal of Human Resource and Sustainability Studies Vol.11 No.4, December 21, 2023

DOI: 10.4236/jhrss.2023.114049 896 Downloads 8,194 Views Citations
Research on the High-Quality Development of Public Services for National Fitness (Articles)

Fengqin Tian, Bo Chen, Kun Liang

Advances in Physical Education Vol.15 No.4, November 13, 2025

DOI: 10.4236/ape.2025.154029 108 Downloads 651 Views Citations
The Role of Whole-Process Quality Management Mode in the Self-Protection and Safety of First-Line Medical Staff of COVID-19 (Articles)

Juan Ding, Yujiao Yan, Mo Fu

Yangtze Medicine Vol.5 No.1, January 14, 2021

DOI: 10.4236/ym.2021.51007 542 Downloads 1,510 Views Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru (Articles)

Juan Inquilla-Mamani, Fermin F. Chaina-Chura

Open Access Library Journal Vol.6 No.7, July 5, 2019

DOI: 10.4236/oalib.1105467 634 Downloads 1,691 Views Citations
A Load Balancing Policy for Distributed Web Service (Articles)

Safiriyu Eludiora, Olatunde Abiona, Ganiyu Aderounmu, Ayodeji Oluwatope, Clement Onime, Lawrence Kehinde

International Journal of Communications, Network and System Sciences Vol.3 No.8, August 31, 2010

DOI: 10.4236/ijcns.2010.38087 5,828 Downloads 10,847 Views Citations
Integrating Requirements with SLI Layer for Cloud Computing Services to Meet SLA and QoS (Articles)

Muhammad Irfan, Zhu Hong, Muhammad Irfan Sharif, Ahmed Junaid Haq Qureshi, Rakhshanda Kanwal, Muhammad Imran

Journal of Software Engineering and Applications Vol.6 No.3, March 29, 2013

DOI: 10.4236/jsea.2013.63018 5,676 Downloads 9,579 Views Citations
Service Value Stream Management (SVSM): Developing Lean Thinking in the Service Industry (Articles)

Andrea Bonaccorsi, Gionata Carmignani, Francesco Zammori

Journal of Service Science and Management Vol.4 No.4, December 7, 2011

DOI: 10.4236/jssm.2011.44048 18,931 Downloads 37,805 Views Citations
Logistics and Supply Chain Management: An Area with a Strategic Service Perspective (Articles)

José Crespo de Carvalho, João Vilas-Boas, Henrique O’ Neill

American Journal of Industrial and Business Management Vol.4 No.1, January 23, 2014

DOI: 10.4236/ajibm.2014.41005 9,577 Downloads 18,769 Views Citations
Operations & Maintenance Business Model Transformation—Multiple Case Studies (Articles)

Harri Hyvönen

Modern Economy Vol.5 No.13, December 4, 2014

DOI: 10.4236/me.2014.513108 3,681 Downloads 5,243 Views Citations
Perceptions of Pre-Service Teachers’ of Atatürk Teacher Training Academy regarding Classroom Management (Articles)

Seçil Güneyhanli, Egemen Kemal Algan, Çağda Kivanç Çağanağa

Open Access Library Journal Vol.4 No.9, September 27, 2017

DOI: 10.4236/oalib.1103918 979 Downloads 2,418 Views Citations
Research on the Management Mechanism of Enterprise Service Innovation (Articles)

Wu Zhao, Hui Ma

American Journal of Industrial and Business Management Vol.7 No.12, December 28, 2017

DOI: 10.4236/ajibm.2017.712095 1,441 Downloads 4,046 Views Citations
Vehicle Fleet Management Practices and Service Delivery in State Owned Enterprises in Zimbabwe (Articles)

John Promise Chiparo, Marian Tukuta, Michael Musanzikwa

Journal of Transportation Technologies Vol.12 No.2, March 4, 2022

DOI: 10.4236/jtts.2022.122010 647 Downloads 4,513 Views Citations
Theory of Quality: Meta-Synthesis and Theory Construction (Articles)

Chor-Beng Anthony Liew

Open Journal of Social Sciences Vol.12 No.10, October 30, 2024

DOI: 10.4236/jss.2024.1210035 164 Downloads 992 Views Citations
The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective (Articles)

Gaurav K. Agrawal, Daniel Berg

Journal of Service Science and Management Vol.2 No.4, December 15, 2009

DOI: 10.4236/jssm.2009.24052 9,862 Downloads 16,933 Views Citations
ERP System Implementation Based SOA under SaaS Model (Articles)

Danyang Zhao, Feng Ye

American Journal of Industrial and Business Management Vol.4 No.7, July 9, 2014

DOI: 10.4236/ajibm.2014.47043 4,979 Downloads 7,579 Views Citations

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