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Lean Practice Case for Improving Service Operations of Donuts Company (Articles)

Song-Kyoo Kim

Journal of Service Science and Management Vol.6 No.3, August 6, 2013

DOI: 10.4236/jssm.2013.63026 8,106 Downloads 12,900 Views Citations
Consumers Attraction to Purchase Online: Website Quality as a Major Influencing Factor (Articles)

Amponsah Randy Kwaku, Samuel Antwi

Open Journal of Business and Management Vol.9 No.3, May 17, 2021

DOI: 10.4236/ojbm.2021.93061 1,093 Downloads 5,970 Views Citations
Improving Service Quality in the Fast-Food Service Industry (Articles)

Bankole Kumolu-Johnson

Journal of Service Science and Management Vol.17 No.1, February 19, 2024

DOI: 10.4236/jssm.2024.171002 2,061 Downloads 23,351 Views Citations
Empirical Study on the Impact of User Participation on Service Value (Articles)

Biao Liu, Dong Li

Journal of Service Science and Management Vol.5 No.2, May 22, 2012

DOI: 10.4236/jssm.2012.52017 5,275 Downloads 8,715 Views Citations
Perception of the Hospital Nutrition Service by Internal Clients: Example of the Results Obtained in the Area of Production of Pediatric Formulas and Enteral Diets (Articles)

Nancy Yukie Yamamoto Tanaka, Edgard Monforte Merlo, Carolina Ferreira Nicoletti, Carla Barbosa Nonino, Wilson Moraes Góes, Roberta Novaes, Fernando Fávero, Júlio Sérgio Marchini

Food and Nutrition Sciences Vol.7 No.2, February 16, 2016

DOI: 10.4236/fns.2016.72008 4,115 Downloads 5,201 Views Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? (Articles)

Mabel Birungi Komunda, Aihie Osarenkhoe

Journal of Service Science and Management Vol.16 No.6, November 24, 2023

DOI: 10.4236/jssm.2023.166036 321 Downloads 1,554 Views Citations
Post-Sales Service Quality and Brand Image as Predictors of Customer Loyalty in Malaysia’s Automotive Sector (Articles)

Wan Afezah Wan Abdul Rahman, Zainil Hanim Saidin

Open Journal of Social Sciences Vol.13 No.8, August 14, 2025

DOI: 10.4236/jss.2025.138019 204 Downloads 937 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 44 Downloads 271 Views Citations
Adaptive Backoff Algorithm for IEEE 802.11 MAC Protocol (Articles)

Maali ALBALT, Qassim NASIR

International Journal of Communications, Network and System Sciences Vol.2 No.4, July 16, 2009

DOI: 10.4236/ijcns.2009.24033 9,117 Downloads 16,295 Views Citations
A QoS-aware Method for Web Services Discovery (Articles)

Bian WU, Xincai WU

Journal of Geographic Information System Vol.2 No.1, January 27, 2010

DOI: 10.4236/jgis.2010.21008 8,891 Downloads 13,786 Views Citations
Performance Analysis of Multi-Parametric Call Admission Control Strategies in Un-Buffered Multi-Service Cellular Wireless Networks (Articles)

Jang Hyun Baek, Che Soong Kim, Agassi Melikov, Mehriban Fattakhova

Wireless Sensor Network Vol.2 No.3, April 12, 2010

DOI: 10.4236/wsn.2010.23029 4,501 Downloads 8,604 Views Citations
QoS-Guaranteed Secure Multicast Routing Protocol for Satellite IP Networks Using Hierarchical Architecture (Articles)

Zhizhong Yin, Long Zhang, Xianwei Zhou, Peng Xu, Yu Deng

International Journal of Communications, Network and System Sciences Vol.3 No.4, April 30, 2010

DOI: 10.4236/ijcns.2010.34045 6,000 Downloads 11,676 Views Citations
An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions (Articles)

Francisco J. Miranda, Antonio Chamorro, Luis R. Murillo, Juan Vega

Journal of Service Science and Management Vol.3 No.2, June 29, 2010

DOI: 10.4236/jssm.2010.32028 9,603 Downloads 17,319 Views Citations
Dynamic Handoff Priority Adjustment Based on Mobility-Awareness in Multimedia Cellular Networks (Articles)

Chow-Sing Lin, Pin-Jing Huang

International Journal of Communications, Network and System Sciences Vol.4 No.8, August 19, 2011

DOI: 10.4236/ijcns.2011.48061 4,720 Downloads 9,005 Views Citations
Scheduler Algorithm for Multi-Class Switch with Priority Threshold (Articles)

Abdul Aziz Abdul Rahman, Kamaruzzaman Seman, Kamarudin Saadan, Ahmad Kamsani Samingan, Azreen Azman

International Journal of Communications, Network and System Sciences Vol.5 No.6, June 12, 2012

DOI: 10.4236/ijcns.2012.56041 5,049 Downloads 8,071 Views Citations
Students’ Opinions of Service Quality in the Field of Higher Education (Articles)

Janardhana Gundla Palli, Rajasekhar Mamilla

Creative Education Vol.3 No.4, August 10, 2012

DOI: 10.4236/ce.2012.34067 8,264 Downloads 14,625 Views Citations
Statistical Multiplexing of Homogeneous Streams results in Linear Bandwidth Gains (Articles)

Bushra Anjum

Journal of Software Engineering and Applications Vol.5 No.12B, January 17, 2013

DOI: 10.4236/jsea.2012.512B001 4,315 Downloads 6,360 Views Citations
Radio Link Parameters Based QoE Measurement of Voice Service in GSM Network (Articles)

Wenzhi Li, Jing Wang, Zesong Fei, Yuqiao Ren, Xiao Yang, Xiaoqi Wang

Communications and Network Vol.5 No.3C, October 4, 2013

DOI: 10.4236/cn.2013.53B2083 4,255 Downloads 6,645 Views Citations
Network-Load Aware Adaptive Channel Access Control for WLAN (Articles)

Xiaoyan Wu, Qinghe Du, Pinyi Ren

Communications and Network Vol.5 No.3C, October 4, 2013

DOI: 10.4236/cn.2013.53B2085 3,179 Downloads 5,248 Views Citations
A New Delay-Constrained Multicast Routing Algorithm Based on Shared Edges (Articles)

Chunde Yang, Xin Zhao

Communications and Network Vol.6 No.1, February 13, 2014

DOI: 10.4236/cn.2014.61006 3,259 Downloads 5,343 Views Citations

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