Quality of Service - Articles - Scientific Research Publishing

Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? (Articles)

Mabel Birungi Komunda, Aihie Osarenkhoe

Journal of Service Science and Management Vol.16 No.6, November 24, 2023

DOI: 10.4236/jssm.2023.166036 322 Downloads 1,564 Views Citations
Post-Sales Service Quality and Brand Image as Predictors of Customer Loyalty in Malaysia’s Automotive Sector (Articles)

Wan Afezah Wan Abdul Rahman, Zainil Hanim Saidin

Open Journal of Social Sciences Vol.13 No.8, August 14, 2025

DOI: 10.4236/jss.2025.138019 204 Downloads 947 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 44 Downloads 279 Views Citations
Adaptive Backoff Algorithm for IEEE 802.11 MAC Protocol (Articles)

Maali ALBALT, Qassim NASIR

International Journal of Communications, Network and System Sciences Vol.2 No.4, July 16, 2009

DOI: 10.4236/ijcns.2009.24033 9,120 Downloads 16,306 Views Citations
A QoS-aware Method for Web Services Discovery (Articles)

Bian WU, Xincai WU

Journal of Geographic Information System Vol.2 No.1, January 27, 2010

DOI: 10.4236/jgis.2010.21008 8,899 Downloads 13,803 Views Citations
Performance Analysis of Multi-Parametric Call Admission Control Strategies in Un-Buffered Multi-Service Cellular Wireless Networks (Articles)

Jang Hyun Baek, Che Soong Kim, Agassi Melikov, Mehriban Fattakhova

Wireless Sensor Network Vol.2 No.3, April 12, 2010

DOI: 10.4236/wsn.2010.23029 4,503 Downloads 8,613 Views Citations
QoS-Guaranteed Secure Multicast Routing Protocol for Satellite IP Networks Using Hierarchical Architecture (Articles)

Zhizhong Yin, Long Zhang, Xianwei Zhou, Peng Xu, Yu Deng

International Journal of Communications, Network and System Sciences Vol.3 No.4, April 30, 2010

DOI: 10.4236/ijcns.2010.34045 6,007 Downloads 11,691 Views Citations
An Importance-Performance Analysis of Primary Health Care Services: Managers vs. Patients Perceptions (Articles)

Francisco J. Miranda, Antonio Chamorro, Luis R. Murillo, Juan Vega

Journal of Service Science and Management Vol.3 No.2, June 29, 2010

DOI: 10.4236/jssm.2010.32028 9,614 Downloads 17,340 Views Citations
Dynamic Handoff Priority Adjustment Based on Mobility-Awareness in Multimedia Cellular Networks (Articles)

Chow-Sing Lin, Pin-Jing Huang

International Journal of Communications, Network and System Sciences Vol.4 No.8, August 19, 2011

DOI: 10.4236/ijcns.2011.48061 4,728 Downloads 9,017 Views Citations
Scheduler Algorithm for Multi-Class Switch with Priority Threshold (Articles)

Abdul Aziz Abdul Rahman, Kamaruzzaman Seman, Kamarudin Saadan, Ahmad Kamsani Samingan, Azreen Azman

International Journal of Communications, Network and System Sciences Vol.5 No.6, June 12, 2012

DOI: 10.4236/ijcns.2012.56041 5,050 Downloads 8,082 Views Citations
Students’ Opinions of Service Quality in the Field of Higher Education (Articles)

Janardhana Gundla Palli, Rajasekhar Mamilla

Creative Education Vol.3 No.4, August 10, 2012

DOI: 10.4236/ce.2012.34067 8,267 Downloads 14,637 Views Citations
Statistical Multiplexing of Homogeneous Streams results in Linear Bandwidth Gains (Articles)

Bushra Anjum

Journal of Software Engineering and Applications Vol.5 No.12B, January 17, 2013

DOI: 10.4236/jsea.2012.512B001 4,320 Downloads 6,373 Views Citations
Radio Link Parameters Based QoE Measurement of Voice Service in GSM Network (Articles)

Wenzhi Li, Jing Wang, Zesong Fei, Yuqiao Ren, Xiao Yang, Xiaoqi Wang

Communications and Network Vol.5 No.3C, October 4, 2013

DOI: 10.4236/cn.2013.53B2083 4,255 Downloads 6,652 Views Citations
Network-Load Aware Adaptive Channel Access Control for WLAN (Articles)

Xiaoyan Wu, Qinghe Du, Pinyi Ren

Communications and Network Vol.5 No.3C, October 4, 2013

DOI: 10.4236/cn.2013.53B2085 3,179 Downloads 5,254 Views Citations
A New Delay-Constrained Multicast Routing Algorithm Based on Shared Edges (Articles)

Chunde Yang, Xin Zhao

Communications and Network Vol.6 No.1, February 13, 2014

DOI: 10.4236/cn.2014.61006 3,261 Downloads 5,351 Views Citations
Implementation of Machine-to-Machine Solutions to Improve Quality of Service for Electrical Energy Distribution Networks in Colombia (Articles)

Hermes Eslava, Luis Alejandro Rojas, Ramón Pereira

Journal of Power and Energy Engineering Vol.2 No.4, April 21, 2014

DOI: 10.4236/jpee.2014.24051 7,387 Downloads 8,768 Views Citations
The Challenge of Global Selective Outsourcing Environment: Implementing Customer-Centric IT Service Operations and ITIL Processes (Articles)

Anne-Maarit Majanoja, Erkki Tervala, Linnéa Linko, Ville Leppänen

Journal of Service Science and Management Vol.7 No.6, December 5, 2014

DOI: 10.4236/jssm.2014.76037 3,688 Downloads 5,820 Views Citations
Enhancement in QoS for Hybrid Networks Using IEEE 802.11e HCCA with Extended AODV Routing Protocol (Articles)

Shalini Singh, Rajeev Tripathi

International Journal of Communications, Network and System Sciences Vol.8 No.6, June 30, 2015

DOI: 10.4236/ijcns.2015.86024 3,874 Downloads 5,113 Views Citations
A Decision Method for Improving Tourism Industry Service Quality under Budget Constraints (Articles)

Xiaojun Chen, Qingliang Meng, Ling Zhang

Journal of Service Science and Management Vol.8 No.5, October 29, 2015

DOI: 10.4236/jssm.2015.85079 4,087 Downloads 6,352 Views Citations
Research on the Market Access of Cold Chain Logistics Service Quality Safety for Agricultural Products (Articles)

Xin’gang Weng, Jiuyi An, Yangyang Hu

Journal of Service Science and Management Vol.8 No.6, November 19, 2015

DOI: 10.4236/jssm.2015.86080 3,658 Downloads 5,195 Views Citations

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