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DOI
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ISSN
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Social Media and Its Connection to Business Performance—A Literature Review
(Articles)
Bruce Emmanuel
,
Shurong Zhao
,
Sulemana Bankuoru Egala
,
Yegenmuradov Mammet
,
Kweitsu Godson
American Journal of Industrial and Business Management
Vol.12 No.5
, May 19, 2022
DOI:
10.4236/ajibm.2022.125045
1,751
Downloads
18,866
Views
Citations
AI-Driven Personalization in E-Commerce: The Case of Amazon and Shopify’s Impact on Consumer Behavior
(Articles)
Daniel Kashetu Alasa
,
Dalower Hossain
,
Gugu Jiyane
,
Mohammad Hasan Sarwer
,
Tui Rani Saha
Voice of the Publisher
Vol.11 No.1
, March 12, 2025
DOI:
10.4236/vp.2025.111009
784
Downloads
10,174
Views
Citations
Analysis of Airline Marketing Optimization Strategies: Taking Middle Eastern Airlines as an Example
(Articles)
Fatima Zahraa Bendriouch
Open Access Library Journal
Vol.12 No.11
, November 12, 2025
DOI:
10.4236/oalib.1114348
81
Downloads
1,528
Views
Citations
Maternal delays in utilizing institutional delivery services, Bahir Dar, Ethiopia
(Articles)
Worku Awoke
,
Kenie Seleshi
Health
Vol.5 No.6
, June 11, 2013
DOI:
10.4236/health.2013.56137
5,768
Downloads
9,679
Views
Citations
Maintenance of Municipality Infrastructure: A Case Study on Service Delivery in Limpopo Province at South Africa
(Articles)
Mogooe Malokane Emily
,
Goodwell Muyengwa
American Journal of Operations Research
Vol.11 No.6
, November 3, 2021
DOI:
10.4236/ajor.2021.116019
1,197
Downloads
11,621
Views
Citations
Alternative Service Delivery Arrangements in Local Municipalities in Israel: A Case Study
(Articles)
Eti Sarig
Current Urban Studies
Vol.1 No.3
, August 29, 2013
DOI:
10.4236/cus.2013.13006
3,420
Downloads
6,643
Views
Citations
Holonic Production System to Obtain Flexibility for Customer Satisfaction
(Articles)
Gandolfo Dominici
Journal of Service Science and Management
Vol.1 No.3
, December 30, 2008
DOI:
10.4236/jssm.2008.13027
5,764
Downloads
11,059
Views
Citations
Modeling the Customer Satisfaction Influence on the Long Term Sales: Example with Leading OTC Analgesics INN on National Market
(Articles)
Guenka Petrova
,
Nikolay Mateev
,
Dimitar Barumov
,
Lily Peikova
,
Maria Dimitrova
,
Manoela Manova
Modern Economy
Vol.4 No.9
, September 5, 2013
DOI:
10.4236/me.2013.49060
4,243
Downloads
6,991
Views
Citations
Online Shopping and Customers’ Satisfaction in Lagos State, Nigeria
(Articles)
Omoneye O. Olasanmi
American Journal of Industrial and Business Management
Vol.9 No.6
, June 30, 2019
DOI:
10.4236/ajibm.2019.96095
7,887
Downloads
16,674
Views
Citations
The Development and Validation of Customer Satisfaction Questionnaire in the Nigerian Hospitality Industry
(Articles)
Abba D. Haruna
,
Damian D. Osa-Afiana
Open Access Library Journal
Vol.9 No.8
, August 2, 2022
DOI:
10.4236/oalib.1108874
362
Downloads
2,751
Views
Citations
Users’ Perception Regarding the Effect of E-Procurement Practice on Customer Satisfaction in Public Procurement in Tanzania
(Articles)
Barnabas Maagi
,
Adam Mwakalobo
Open Journal of Business and Management
Vol.11 No.2
, March 17, 2023
DOI:
10.4236/ojbm.2023.112030
572
Downloads
2,608
Views
Citations
Customer Care Practice and Its Effects in Burundian Private Hospitals
(Articles)
Nduwayo Félicité
,
Maniraho Jules Joseph
,
Habineza Samson
,
Kagayo Asima Sylvie
,
Mbuyu Zaina Marlaine
,
Bashirahishize Firmat
Modern Economy
Vol.14 No.7
, July 14, 2023
DOI:
10.4236/me.2023.147048
228
Downloads
1,239
Views
Citations
The Moderating Role of Mood on the Impact of Perceived Satisfaction on Online Product Evaluation
(Articles)
Mohammed Alzanbagi
Open Journal of Business and Management
Vol.12 No.1
, January 18, 2024
DOI:
10.4236/ojbm.2024.121012
244
Downloads
1,097
Views
Citations
This article belongs to the Special Issue on
Business Strategy & Development
Customer Satisfaction with Metaverse and Twin Avatar in Health Marketing
(Articles)
Bahattin Ariğ
,
Murat Başal
Open Journal of Applied Sciences
Vol.14 No.11
, November 29, 2024
DOI:
10.4236/ojapps.2024.1411217
143
Downloads
845
Views
Citations
Parents’ Perspective on Effects and Benefits of “Brighter Minds” Cognitive Training Program: Results from an Online Survey in India
(Articles)
Madhavi Bongarala
,
Krishnamurthy Jayanna
Creative Education
Vol.10 No.1
, January 28, 2019
DOI:
10.4236/ce.2019.101018
1,111
Downloads
7,423
Views
Citations
Complete Coverage Path Planning Based on Improved Area Division
(Articles)
Lihuan Ma
,
Zhuo Sun
,
Yuan Gao
World Journal of Engineering and Technology
Vol.11 No.4
, November 30, 2023
DOI:
10.4236/wjet.2023.114063
229
Downloads
1,580
Views
Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City
(Articles)
Nayiga Harriet
,
Nuwagaba Arthur
,
Mabel Birungi Komunda
,
Tom Mugizi
Open Journal of Social Sciences
Vol.12 No.1
, January 19, 2024
DOI:
10.4236/jss.2024.121008
722
Downloads
7,174
Views
Citations
Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery
(Articles)
Jennifer E. Gerow
,
Janis Miller
Journal of Service Science and Management
Vol.3 No.1
, March 26, 2010
DOI:
10.4236/jssm.2010.31001
7,977
Downloads
14,605
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
, August 22, 2019
DOI:
10.4236/tel.2019.96123
1,203
Downloads
3,612
Views
Citations
Information-Intensive Operations-Based Service Process Classification
(Articles)
Githii Michael Wainaina
Journal of Service Science and Management
Vol.15 No.3
, June 28, 2022
DOI:
10.4236/jssm.2022.153012
331
Downloads
1,884
Views
Citations
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