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Service Quality of Mobile Banking Services in ICICI Bank Limited
(Articles)
R. Ayswarya
,
D. Sarala
,
P. Muralidharan
,
M. Ilankadhir
Journal of Service Science and Management
Vol.12 No.5
, August 19, 2019
DOI:
10.4236/jssm.2019.125045
2,402
Downloads
6,440
Views
Citations
The Development and Validation of Customer Satisfaction Questionnaire in the Nigerian Hospitality Industry
(Articles)
Abba D. Haruna
,
Damian D. Osa-Afiana
Open Access Library Journal
Vol.9 No.8
, August 2, 2022
DOI:
10.4236/oalib.1108874
362
Downloads
2,751
Views
Citations
Users’ Perception Regarding the Effect of E-Procurement Practice on Customer Satisfaction in Public Procurement in Tanzania
(Articles)
Barnabas Maagi
,
Adam Mwakalobo
Open Journal of Business and Management
Vol.11 No.2
, March 17, 2023
DOI:
10.4236/ojbm.2023.112030
572
Downloads
2,608
Views
Citations
Customer Care Practice and Its Effects in Burundian Private Hospitals
(Articles)
Nduwayo Félicité
,
Maniraho Jules Joseph
,
Habineza Samson
,
Kagayo Asima Sylvie
,
Mbuyu Zaina Marlaine
,
Bashirahishize Firmat
Modern Economy
Vol.14 No.7
, July 14, 2023
DOI:
10.4236/me.2023.147048
228
Downloads
1,239
Views
Citations
The Moderating Role of Mood on the Impact of Perceived Satisfaction on Online Product Evaluation
(Articles)
Mohammed Alzanbagi
Open Journal of Business and Management
Vol.12 No.1
, January 18, 2024
DOI:
10.4236/ojbm.2024.121012
244
Downloads
1,097
Views
Citations
This article belongs to the Special Issue on
Business Strategy & Development
Parents’ Perspective on Effects and Benefits of “Brighter Minds” Cognitive Training Program: Results from an Online Survey in India
(Articles)
Madhavi Bongarala
,
Krishnamurthy Jayanna
Creative Education
Vol.10 No.1
, January 28, 2019
DOI:
10.4236/ce.2019.101018
1,111
Downloads
7,423
Views
Citations
Banking Strategies and Customer Loyalty Case of Tunisian Banks
(Articles)
Chiraz Rouissi
Open Journal of Business and Management
Vol.9 No.2
, March 31, 2021
DOI:
10.4236/ojbm.2021.92047
770
Downloads
2,648
Views
Citations
Analysis of Influence of Price to Customer Satisfaction Based on the Prediction Models
(Articles)
Kazuhiro Esaki
Intelligent Information Management
Vol.5 No.3
, May 24, 2013
DOI:
10.4236/iim.2013.53010
7,717
Downloads
16,235
Views
Citations
Impact of Digital Transformation on the Business Environment in the Hospitality Industry
(Articles)
Srinivasan Ramaswamy
Open Journal of Business and Management
Vol.13 No.6
, November 11, 2025
DOI:
10.4236/ojbm.2025.136216
123
Downloads
1,050
Views
Citations
A Structural Equation Model of Customer Retention in the Supermarket Industry in Uganda
(Articles)
Amandu Yassin Is’haq
,
Rashid Lubaale
,
Ndagire Salmah
,
Eton Marus
,
Olema Hamza
Open Journal of Business and Management
Vol.14 No.1
, December 31, 2025
DOI:
10.4236/ojbm.2026.141012
67
Downloads
435
Views
Citations
Marketing Strategy Analysis of Yogurt under Consumption Upgrading: A Case Study of Le Pur
(Articles)
Suiyuan Zeng
,
Ming Chen
Open Journal of Social Sciences
Vol.5 No.2
, February 24, 2017
DOI:
10.4236/jss.2017.52018
5,217
Downloads
11,920
Views
Citations
An Analysis of the Motivation of Customer Participation Value Co-Creation in the We-Media: A Study Based on Content Marketing
(Articles)
Xin Wu
,
Feiyan Liu
Open Journal of Business and Management
Vol.6 No.3
, July 30, 2018
DOI:
10.4236/ojbm.2018.63057
2,079
Downloads
5,173
Views
Citations
Research on the Social Media Marketing Strategy Improvement of Unitel in Angola in the Digital Marketing Era
(Articles)
Zeferson Isaias Caita Nolato
,
Lei Zhang
Open Access Library Journal
Vol.12 No.6
, June 27, 2025
DOI:
10.4236/oalib.1113602
105
Downloads
799
Views
Citations
Improve Communication Quality by Understanding Customer Switching Behavior in China’s Telecom Sector
(Articles)
Salman Awan
,
Yanxia Cheng
iBusiness
Vol.8 No.4
, November 14, 2016
DOI:
10.4236/ib.2016.84008
2,306
Downloads
5,467
Views
Citations
The Role of Subscription Services in Building Long-Term Customer Loyalty
(Articles)
Artur Tatevosian
American Journal of Industrial and Business Management
Vol.15 No.11
, October 31, 2025
DOI:
10.4236/ajibm.2025.1511084
106
Downloads
646
Views
Citations
E-Marketing and Its Implementation on Developing Social Perceptions of Customers through Effective Marketing Mix of Organic Textile Products
(Articles)
Muhammad Abrar
,
Asif Ali Safeer
,
Sajjad Ahmad Baig
,
Abdul Ghafoor
American Journal of Industrial and Business Management
Vol.6 No.12
, December 28, 2016
DOI:
10.4236/ajibm.2016.612110
2,886
Downloads
10,069
Views
Citations
Online Marketing: Social Media Influencer’s Impact on Shopping Tactics in the United States
(Articles)
Raiyan
,
Mustakim Bin Aziz
,
Saddam Hosain
,
Sweety Rani Dhar
,
Mohammad Hossain
,
Syeda Kamari Noor
American Journal of Industrial and Business Management
Vol.14 No.11
, November 29, 2024
DOI:
10.4236/ajibm.2024.1411078
643
Downloads
3,421
Views
Citations
From Prediction to Personalisation: How Artificial Intelligence Is Transforming Marketing Strategies
(Articles)
Benetta S. Blessed Daye
,
Fenfen Zhao
Open Access Library Journal
Vol.13 No.4
, April 27, 2026
DOI:
10.4236/oalib.1115231
24
Downloads
284
Views
Citations
An Innovative Marketing Model Based on AIDA: - A Case from E-bank Campus-marketing by China Construction Bank
(Articles)
Jiangyu Li
,
Haibo Yu
iBusiness
Vol.5 No.3B
, November 8, 2013
DOI:
10.4236/ib.2013.53B010
8,488
Downloads
14,171
Views
Citations
Determinants of the Satisfaction of Students Studying in Private Universities—Application of Kano Model
(Articles)
P. Venkateswarlu
,
Sanjeev Malaviya
,
Muddu Vinay
Theoretical Economics Letters
Vol.10 No.1
, January 17, 2020
DOI:
10.4236/tel.2020.101001
2,308
Downloads
7,722
Views
Citations
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