Loyalty Programs - Articles - Scientific Research Publishing

Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8, December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,521 Downloads 18,659 Views Citations
Service Quality Experience and Customers’ Behavioural Intentions in Active Sport Tourism (Articles)

Anna Romiti, Daria Sarti

Modern Economy Vol.7 No.12, November 1, 2016

DOI: 10.4236/me.2016.712127 4,247 Downloads 11,302 Views Citations
This article belongs to the Special Issue on Marketing
A Study of Tourist Loyalty Driving Factors from Employee Satisfaction Perspective (Articles)

Ronglin Xu, Jianqiong Wang

American Journal of Industrial and Business Management Vol.6 No.12, December 23, 2016

DOI: 10.4236/ajibm.2016.612105 2,668 Downloads 8,442 Views Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service (Articles)

Noa Willys

American Journal of Industrial and Business Management Vol.8 No.4, April 28, 2018

DOI: 10.4236/ajibm.2018.84070 4,370 Downloads 12,638 Views Citations
RETRACTED:The Influence Factors of Brand Loyalty: Mobile Phone Industry (Articles)

Zyeinyelkhaan Khundyz

American Journal of Industrial and Business Management Vol.8 No.6, June 27, 2018

DOI: 10.4236/ajibm.2018.86108 2,097 Downloads 7,182 Views Citations
Environmental Forces underneath the Innovativeness of Manufacturing Firms (Articles)

Jeffrey Yi-Lin Forrest, Canchu Lin, Sunita Mondal, Reginald Tucker

Theoretical Economics Letters Vol.9 No.5, June 14, 2019

DOI: 10.4236/tel.2019.95088 1,126 Downloads 2,766 Views Citations
Brand Loyalty in a Bertrand-Type Oligopoly Setting (Articles)

Demetri Kantarelis

American Journal of Industrial and Business Management Vol.9 No.12, December 24, 2019

DOI: 10.4236/ajibm.2019.912149 1,025 Downloads 2,992 Views Citations
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization (Articles)

Yunxia Shi, Xinxin Bao, Chunhao Ma, Wenpei Wei

Journal of Service Science and Management Vol.13 No.3, June 10, 2020

DOI: 10.4236/jssm.2020.133033 980 Downloads 4,179 Views Citations
The Impact of Marketing Mix Elements on Brand Loyalty towards Speech Therapy in Health Science Industry Malaysia (Articles)

Masri bin Abdul Lasi, Tan Cheng Man

American Journal of Industrial and Business Management Vol.10 No.9, September 18, 2020

DOI: 10.4236/ajibm.2020.109100 1,542 Downloads 5,606 Views Citations
Self-Identity and Academic Achievement among Secondary School Students in Malaysia (Articles)

Zamli Toti, Shahlan Surat, Muhammad Syawal Amran, Shalinawati Ramli

Creative Education Vol.11 No.10, October 16, 2020

DOI: 10.4236/ce.2020.1110139 1,569 Downloads 10,257 Views Citations
Exploring the Relationships of Experiential Value, Destination Image and Destination Loyalty: A Case of Macau Food Festival (Articles)

Yitong Deng, Ying Tang

Journal of Service Science and Management Vol.13 No.6, December 31, 2020

DOI: 10.4236/jssm.2020.136052 2,156 Downloads 5,725 Views Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh (Articles)

Tapas Bala, Israt Jahan, Md. Al Amin, Mahmudul Haque Tanin, Md. Faridul Islam, Md. Mahbubar Rahman, Tahira Khatun

Open Journal of Business and Management Vol.9 No.5, September 16, 2021

DOI: 10.4236/ojbm.2021.95126 1,780 Downloads 16,099 Views Citations
Effect of Packaging on Perceived Quality and Brand Loyalty: The Mediating Role of Brand Association in Over-the-Counter Market (Articles)

John Mensah, Peter Kwasi Oppong, Matilda Addae

Open Journal of Business and Management Vol.10 No.1, January 18, 2022

DOI: 10.4236/ojbm.2022.101018 5,957 Downloads 43,853 Views Citations
Exploring the Nexus between Packaging, Quality, Equity and Loyalty in Drug Industry (Articles)

Peter Kwasi Oppong, Joseph Owusu, Paul Hammond, Edmond Amissah

Open Journal of Business and Management Vol.10 No.5, September 7, 2022

DOI: 10.4236/ojbm.2022.105121 428 Downloads 1,774 Views Citations
Correlation of Customer Satisfaction and Loyalty: The Heritage Tourism Site of Dongguan Street in Yangzhou, Jiangsu Province, China (Articles)

Zhide Luo, Ador G. Paulino

Journal of Service Science and Management Vol.16 No.3, May 5, 2023

DOI: 10.4236/jssm.2023.163011 392 Downloads 2,388 Views Citations
The Influence of Nationalism on Consumers Loyalty: Taking Multinational Corporations’ Sustainable Development in China as an Example (Articles)

Bo Wu, Hamrila Binti Abdul Latif, Xiaoran Li

iBusiness Vol.15 No.4, December 27, 2023

DOI: 10.4236/ib.2023.154017 443 Downloads 3,060 Views Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City (Articles)

Nayiga Harriet, Nuwagaba Arthur, Mabel Birungi Komunda, Tom Mugizi

Open Journal of Social Sciences Vol.12 No.1, January 19, 2024

DOI: 10.4236/jss.2024.121008 765 Downloads 7,341 Views Citations
Connecting Perceived Brand Quality to Loyalty: The Satisfaction Acts as Mediator of Smartphone Brand (Articles)

Sothea Hill, Sothan Yoeung

Open Journal of Business and Management Vol.12 No.6, November 7, 2024

DOI: 10.4236/ojbm.2024.126202 457 Downloads 3,025 Views Citations
Constitutionalizing Political Loyalty: A Critical Examination of the Anti-Defection Law from the Bangladesh’s Constitutional Landscape (Articles)

Md. Deedarul Islam Bhuiyan

Beijing Law Review Vol.15 No.4, December 12, 2024

DOI: 10.4236/blr.2024.154116 167 Downloads 1,104 Views Citations
Investigation of Factors That Affecting on Customer Loyalty in Banking Sector in Egypt (Articles)

Mohamed Refat Mahfouz, Monika Fayez, Ahmed Moussa ElSamadicy

Open Access Library Journal Vol.12 No.2, February 26, 2025

DOI: 10.4236/oalib.1112891 148 Downloads 1,360 Views Citations

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