Customer Service Life Cycle - Articles - Scientific Research Publishing

Value-Added Tax Change Implementation Aftermath: A Case of MTN (Articles)

Phindile R. Nene

Open Journal of Business and Management Vol.11 No.6, November 14, 2023

DOI: 10.4236/ojbm.2023.116164 276 Downloads 1,432 Views Citations
The Influence of Opinion Leaders’ Interaction Quality on Platform Brand Value Based on the Logic of Prosumption (Articles)

Lei Shen, Hai Hou, Yuhong Zhu, Ali Muhammad

iBusiness Vol.15 No.4, December 29, 2023

DOI: 10.4236/ib.2023.154019 306 Downloads 1,255 Views Citations
Assessing the Effects of the Human Resource Information System on Work Performance at Zesco Limited (Articles)

Mwambo Shabongo, Jackson Phiri

Open Journal of Business and Management Vol.12 No.2, March 28, 2024

DOI: 10.4236/ojbm.2024.122059 410 Downloads 2,018 Views Citations
Exploring Project Managers’ Influence on Client Satisfaction: The UBA Nigeria Perspective (Articles)

Oyekunle David, Tumini Inoma Abbey, Florence Ibeh

Open Journal of Business and Management Vol.12 No.3, May 31, 2024

DOI: 10.4236/ojbm.2024.123100 207 Downloads 900 Views Citations
Evaluation of the Role of Artificial Intelligence on Customer Satisfaction as a Competitive Advantage in the Hospitality Industry in the United States (Articles)

Muntathir Abufawr, Ashraf Alawami, Meshari Attar, Ahmad Ghazi Obaid, Majed Alharbi, Mohammed Alawami, Hashimyah Alawami, Boudjedra Baha Eddine, Boudjedra Mohammed Lamine, Haidar Alzoori, Sajjad Abosaif, Ghassan Bahir, Hassan Alfahke

Technology and Investment Vol.15 No.3, July 10, 2024

DOI: 10.4236/ti.2024.153008 615 Downloads 4,054 Views Citations
Mediating Role of Relationship Quality among Small and Medium Enterprises in Nairobi County, Kenya (Articles)

Shadrack Cheruiyot Rotich, Joyce Komen, Josephat Cheboi

Open Access Library Journal Vol.12 No.2, February 28, 2025

DOI: 10.4236/oalib.1112320 66 Downloads 630 Views Citations
Systematic Literature Review on Product and Customer Centricity, Customer Experience, and Loyalty (Articles)

Jairo da Silva Muniz Sobrinho, Murillo de Oliveira Dias, Guilherme Vieira Marcolino, Poliano Bastos da Cruz

Open Journal of Business and Management Vol.13 No.2, March 11, 2025

DOI: 10.4236/ojbm.2025.132049 268 Downloads 1,733 Views Citations
Prototyping Large Language Model from Scratch as 1^st Line Customer Engagement & Support Tool (Articles)

Inn Keat Ng, Oscar Yung Qin Koh, Jia Lin Tan, Tong Ming Lim

Journal of Computer and Communications Vol.13 No.5, May 27, 2025

DOI: 10.4236/jcc.2025.135006 111 Downloads 590 Views Citations
Research on the Social Media Marketing Strategy Improvement of Unitel in Angola in the Digital Marketing Era (Articles)

Zeferson Isaias Caita Nolato, Lei Zhang

Open Access Library Journal Vol.12 No.6, June 27, 2025

DOI: 10.4236/oalib.1113602 118 Downloads 932 Views Citations
Artificial Intelligence in the Restaurant Industry: Transforming Experiences, Operations, and Finances (Articles)

Auther Wang, Ada Wang

Open Journal of Business and Management Vol.14 No.1, January 14, 2026

DOI: 10.4236/ojbm.2026.141025 219 Downloads 2,137 Views Citations
Value Co-Creation by Customer-to-Customer Communication: Social Media and Face-to-Face for Case of Airline Service Selection (Articles)

Santi Novani, Kyoichi Kijima

Journal of Service Science and Management Vol.5 No.1, March 28, 2012

DOI: 10.4236/jssm.2012.51013 7,653 Downloads 15,490 Views Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study (Articles)

Johnny B. McDonald, Charles R. Needham

Open Journal of Business and Management Vol.8 No.3, May 29, 2020

DOI: 10.4236/ojbm.2020.83084 1,085 Downloads 3,161 Views Citations
Client Consummation and Commitment on JIO Mobile Network in Vellore District: An Economic Analysis (Articles)

Yoganandham Govindharaj, Elanchezhian Govindasamy, Govindaraj Arumugam

Journal of Human Resource and Sustainability Studies Vol.9 No.1, March 19, 2021

DOI: 10.4236/jhrss.2021.91009 615 Downloads 2,729 Views Citations
Effective Strategies Used by Trinidad and Tobago Financial Institution Leaders to Attract and Retain SMEs (Articles)

Billy Brian Seaman, Kim Critchlow

Open Journal of Business and Management Vol.13 No.3, May 14, 2025

DOI: 10.4236/ojbm.2025.133094 132 Downloads 791 Views Citations
Satisfaction with Life amongst Psychiatrists and General Physicians: demographic and career variables (Articles)

Yoram Barak, Moshe Tishler, Dov Aizenberg

Open Journal of Psychiatry Vol.1 No.3, October 13, 2011

DOI: 10.4236/ojpsych.2011.13018 4,576 Downloads 8,676 Views Citations
Quality of life of patients with brucellosis in an endemic area of Mexico (Articles)

Guillermina García-Juárez, Efrén Ramírez-Bribiesca, Luz M. Hernández-Calva, José D. Vázquez-Vázquez, Alfonso Pérez-Sánchez, Christine M. Budke

Health Vol.4 No.9, September 28, 2012

DOI: 10.4236/health.2012.49090 4,914 Downloads 7,424 Views Citations
Falls and health-related quality of life (SF-36) in elderly people—ISACAMP 2008 (Articles)

Iara Guimarães Rodrigues, Margareth Guimarães Lima, Marilisa Berti de Azevedo Barros

Health Vol.5 No.12A, December 25, 2013

DOI: 10.4236/health.2013.512A007 6,489 Downloads 9,415 Views Citations
This article belongs to the Special Issue on Aging Research
The Contributions of Attachment and Caregiving Orientations to Living a Meaningful Life (Articles)

Abira Reizer, Dana Dahan, Phillip R. Shaver

Psychology Vol.4 No.12, December 27, 2013

DOI: 10.4236/psych.2013.412151 6,141 Downloads 10,150 Views Citations
Health, Aging and Quality of Life: An Evaluation of Experience in Family Health Unit through Popular Education (Articles)

Cristina Katya Torres Teixeira Mendes, Fabia Barbosa de Andrade, Danielle Nóbrega de Castro, Maria do Socorro Feitosa Alves, Gilson de Vasconcelos Torres, Maria Adelaide Paredes Moreira, Antonia Oliveira Silva

Health Vol.6 No.15, August 12, 2014

DOI: 10.4236/health.2014.615229 4,566 Downloads 6,232 Views Citations
Relation between Individual and Society (Articles)

F. M. Anayet Hossain, Md. Korban Ali

Open Journal of Social Sciences Vol.2 No.8, August 27, 2014

DOI: 10.4236/jss.2014.28019 590,431 Downloads 752,289 Views Citations

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