Customer Feedback - Articles - Scientific Research Publishing

A Study on Autotuning Controller for Servo System (Articles)

Nguyen Hoang Giap, Jin-Ho Shin, Won-Ho Kim

Intelligent Control and Automation Vol.5 No.3, August 1, 2014

DOI: 10.4236/ica.2014.53012 3,993 Downloads 5,499 Views Citations
Experiences of Adults Using Feedback-Based Technology to Improve Physical Function in Rehabilitation: Study Protocol for a Qualitative Systematic Review (Articles)

Caitlin Hamilton, Annie McCluskey, Meryl Lovarini, Tarcisio Folly Campos, Leanne Hassett

Open Journal of Therapy and Rehabilitation Vol.4 No.3, August 2, 2016

DOI: 10.4236/ojtr.2016.43011 1,877 Downloads 3,292 Views Citations
Negative Feedback in the Polar Ice System (Articles)

Peter Stallinga, Igor Khmelinskii

Atmospheric and Climate Sciences Vol.7 No.1, January 19, 2017

DOI: 10.4236/acs.2017.71007 3,291 Downloads 9,062 Views Citations
Study of the Learning Climate and the Feedback That Students Draw in the Mathematics Class (Articles)

Ravanos Anastasios

Open Access Library Journal Vol.7 No.12, December 31, 2020

DOI: 10.4236/oalib.1107029 371 Downloads 1,392 Views Citations
Transformer for the Design of Automatic Control Systems with Prefilters (Articles)

Isaac Hughes, John F. O’Brien

World Journal of Engineering and Technology Vol.12 No.3, July 29, 2024

DOI: 10.4236/wjet.2024.123037 184 Downloads 928 Views Citations
This article belongs to the Special Issue on Measurement and Control Technology and Instrument
Influence of Expert Video Feedback, Peer Video Feedback, Standard Video Feedback and Oral Feedback on Undergraduate Medical Students’ Performance of Basic Surgical Skills (Articles)

Marieke Lehmann, Jasmina Sterz, Maria-Christina Stefanescu, Julian Zabel, Kenan Dennis Sakmen, Miriam Ruesseler

Creative Education Vol.9 No.8, June 29, 2018

DOI: 10.4236/ce.2018.98091 1,386 Downloads 3,030 Views Citations
This article belongs to the Special Issue on Medical Education and Health Education
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach (Articles)

Michele Gorgoglione, Umberto Panniello

Journal of Intelligent Learning Systems and Applications Vol.3 No.2, April 8, 2011

DOI: 10.4236/jilsa.2011.32011 9,280 Downloads 17,315 Views Citations
This article belongs to the Special Issue on Intelligent Learning Systems in Banking and Finance
The Empirical Research of Factors Influencing Share of Wallet in the B2B Market (Articles)

Aiwu Cheng, Lei Han, Cheng Cao

Journal of Service Science and Management Vol.4 No.2, June 16, 2011

DOI: 10.4236/jssm.2011.42020 9,061 Downloads 17,354 Views Citations
A Novel Hybrid Approach to Estimate Customer Interruption Costs for Industry Sectors (Articles)

Sinan Kufeoglu, Matti Lehtonen

Engineering Vol.5 No.10A, October 24, 2013

DOI: 10.4236/eng.2013.510A006 4,070 Downloads 6,391 Views Citations
This article belongs to the Special Issue on Power and Electrical Engineering
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8, December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,522 Downloads 18,663 Views Citations
Strategic Modeling for the Characterization of the Conditions That Allow the Anticipation of the Consumer’s Requests* (Articles)

Carlos Alberto Fróes Lima, Bernardo Marega Luz, Sílvia Tamada Takemoto, Paulo Barisson Jr., Roberto Antônio Terencio Tezzin, Luciano E. A. Peres, Fabiana Nogueira Gamba M. dos Santos, Tales Neves Anarelli, Andrea Florencio da Silva

Open Journal of Social Sciences Vol.3 No.10, October 27, 2015

DOI: 10.4236/jss.2015.310021 4,820 Downloads 7,285 Views Citations
The Influence of Relationship Characters on Switching Cost: The Moderating Role of Customer Characters (Articles)

Yong Zhang, Min Hou, Hui Li, Qiong Yao

American Journal of Industrial and Business Management Vol.6 No.3, March 31, 2016

DOI: 10.4236/ajibm.2016.63031 2,734 Downloads 4,355 Views Citations
Customer Satisfaction, Switching Costs and Customer Loyalty: An Empirical Study on the Mobile Telecommunication Service (Articles)

Noa Willys

American Journal of Industrial and Business Management Vol.8 No.4, April 28, 2018

DOI: 10.4236/ajibm.2018.84070 4,371 Downloads 12,648 Views Citations
Customers’ Responses to Employee Extra Attention (Articles)

Yoshimasa Kageyama, Albert Barreda

Open Journal of Business and Management Vol.7 No.1, November 28, 2018

DOI: 10.4236/ojbm.2019.71004 1,100 Downloads 2,751 Views Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia (Articles)

Zillah Nkonde, Jackson Phiri

Open Journal of Social Sciences Vol.8 No.2, February 28, 2020

DOI: 10.4236/jss.2020.82023 1,270 Downloads 4,019 Views Citations
Service Quality and Customer Satisfaction of Mobile Banking during COVID-19 Lockdown; Evidence from Rural Area of Bangladesh (Articles)

Tapas Bala, Israt Jahan, Md. Al Amin, Mahmudul Haque Tanin, Md. Faridul Islam, Md. Mahbubar Rahman, Tahira Khatun

Open Journal of Business and Management Vol.9 No.5, September 16, 2021

DOI: 10.4236/ojbm.2021.95126 1,784 Downloads 16,114 Views Citations
Social Media and Its Connection to Business Performance—A Literature Review (Articles)

Bruce Emmanuel, Shurong Zhao, Sulemana Bankuoru Egala, Yegenmuradov Mammet, Kweitsu Godson

American Journal of Industrial and Business Management Vol.12 No.5, May 19, 2022

DOI: 10.4236/ajibm.2022.125045 1,785 Downloads 19,178 Views Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers (Articles)

Liliane Pasape

iBusiness Vol.14 No.4, December 8, 2022

DOI: 10.4236/ib.2022.144019 425 Downloads 2,407 Views Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City (Articles)

Nayiga Harriet, Nuwagaba Arthur, Mabel Birungi Komunda, Tom Mugizi

Open Journal of Social Sciences Vol.12 No.1, January 19, 2024

DOI: 10.4236/jss.2024.121008 766 Downloads 7,351 Views Citations
A Comparative Analysis of Customer Service Strategies, Challenges and Strives towards Customer Satisfaction: MTN Nigeria and MTN Cameroon Experience (Articles)

Neba Noela Buwah

Open Journal of Business and Management Vol.12 No.4, June 11, 2024

DOI: 10.4236/ojbm.2024.124109 280 Downloads 2,195 Views Citations

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