Customer Management Systems - Articles - Scientific Research Publishing

Social Media Monitoring (SMM) with CRM in Symantec (Articles)

Lixi Yin

Open Journal of Business and Management Vol.6 No.2, April 27, 2018

DOI: 10.4236/ojbm.2018.62030 1,259 Downloads 3,158 Views Citations
Supply Chain Integration and Customer Relationship Management in the Airline Logistics (Articles)

Muhammad Alshurideh, Nizar M. Alsharari, Barween Al Kurdi

Theoretical Economics Letters Vol.9 No.2, February 27, 2019

DOI: 10.4236/tel.2019.92028 12,324 Downloads 23,153 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
The Effects of Service Employees’ Emotional Labor on Customer Loyalty in Wealth Management Service Organization (Articles)

Yunxia Shi, Xinxin Bao, Chunhao Ma, Wenpei Wei

Journal of Service Science and Management Vol.13 No.3, June 10, 2020

DOI: 10.4236/jssm.2020.133033 980 Downloads 4,179 Views Citations
Quality Management, Customer Inputs and Operational Complexity in Knowledge-Based Service Operations (Articles)

Nanyama Inyo, Wainaina Githii

Journal of Service Science and Management Vol.15 No.3, June 30, 2022

DOI: 10.4236/jssm.2022.153014 1,081 Downloads 7,557 Views Citations
Artificial Intelligence in the Restaurant Industry: Transforming Experiences, Operations, and Finances (Articles)

Auther Wang, Ada Wang

Open Journal of Business and Management Vol.14 No.1, January 14, 2026

DOI: 10.4236/ojbm.2026.141025 214 Downloads 2,101 Views Citations
Does Deming’s “System of Profound Knowledge” Apply to Leaders of Biodiversity Conservation? (Articles)

Simon A. Black, Jamieson A. Copsey

Open Journal of Leadership Vol.3 No.2, June 17, 2014

DOI: 10.4236/ojl.2014.32006 6,147 Downloads 10,082 Views Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study (Articles)

Johnny B. McDonald, Charles R. Needham

Open Journal of Business and Management Vol.8 No.3, May 29, 2020

DOI: 10.4236/ojbm.2020.83084 1,085 Downloads 3,151 Views Citations
Effective Strategies Used by Trinidad and Tobago Financial Institution Leaders to Attract and Retain SMEs (Articles)

Billy Brian Seaman, Kim Critchlow

Open Journal of Business and Management Vol.13 No.3, May 14, 2025

DOI: 10.4236/ojbm.2025.133094 132 Downloads 787 Views Citations
Data Mining and Exploratory Data Analysis for the Evaluation of Job Satisfaction (Articles)

Rosaria Lombardo, Ermelinda Della Valle

iBusiness Vol.3 No.4, December 9, 2011

DOI: 10.4236/ib.2011.34050 6,279 Downloads 11,946 Views Citations
Application of a Bayesian Network Complex System Model Examining the Importance of Customer-Industry Engagement to Peak Electricity Demand Reduction (Articles)

Desley Vine, Laurie Buys, Jim Lewis, Peter Morris

Open Journal of Energy Efficiency Vol.5 No.2, May 31, 2016

DOI: 10.4236/ojee.2016.52004 2,219 Downloads 3,611 Views Citations
Cost-Benefit Analysis of Computer-Aided Technology Customization Projects (Articles)

Samar K. Saha

Open Journal of Business and Management Vol.5 No.2, April 14, 2017

DOI: 10.4236/ojbm.2017.52024 1,947 Downloads 3,655 Views Citations
Software Project Visualization Using Task Oriented Metaphors (Articles)

Amaia Aguirregoitia, José Javier Dolado Cosín, Concepción Presedo

Journal of Software Engineering and Applications Vol.3 No.11, November 29, 2010

DOI: 10.4236/jsea.2010.311119 5,580 Downloads 11,375 Views Citations
Intelligent Multi-Agent Based Information Management Methods to Direct Complex Industrial Systems (Articles)

Danilo Avola, Luigi Cinque, Giuseppe Placidi

Intelligent Information Management Vol.4 No.6, November 28, 2012

DOI: 10.4236/iim.2012.46038 5,610 Downloads 9,962 Views Citations
Water Pollution with Special Reference to Pesticide Contamination in India (Articles)

Anju Agrawal, Ravi S. Pandey, Bechan Sharma

Journal of Water Resource and Protection Vol.2 No.5, May 27, 2010

DOI: 10.4236/jwarp.2010.25050 50,126 Downloads 88,267 Views Citations
Energy Consumption Control of an Air Conditioner Using Web Services (Articles)

Asaad Elmoudi, Omar Asad, Melike Erol-Kantarci, Hussein Talaat Mouftah

Smart Grid and Renewable Energy Vol.2 No.3, August 4, 2011

DOI: 10.4236/sgre.2011.23028 6,434 Downloads 12,444 Views Citations
Supply Chain for Regional Centralized Purchasing: An Application Model (Articles)

Alessandro Pepino, Marcella Rovani, Adriano Torri, Mario Sansone

Intelligent Information Management Vol.4 No.5A, October 30, 2012

DOI: 10.4236/iim.2012.425038 7,147 Downloads 10,470 Views Citations
This article belongs to the Special Issue on Information System and Management
A Socio-Technical Approach to Cyber Risk Management and Impact Assessment (Articles)

Konstantinia Charitoudi, Andrew Blyth

Journal of Information Security Vol.4 No.1, January 30, 2013

DOI: 10.4236/jis.2013.41005 5,153 Downloads 10,643 Views Citations
Airport Information Systems—Airside Management Information Systems (Articles)

Adam Marks, Kees Rietsema

Intelligent Information Management Vol.6 No.3, May 29, 2014

DOI: 10.4236/iim.2014.63016 15,072 Downloads 19,613 Views Citations
Integration of Lean Approaches to Manage a Manual Assembly System (Articles)

Qian Wang, Nick Bennett

Open Journal of Social Sciences Vol.2 No.9, August 27, 2014

DOI: 10.4236/jss.2014.29038 4,796 Downloads 6,261 Views Citations
An Evaluation of Destination Management Systems in Madagascar with Aspect of Tourism Sector (Articles)

Daré Aurélien, Rakotonirina Jeremy Desiré

American Journal of Industrial and Business Management Vol.4 No.9, September 19, 2014

DOI: 10.4236/ajibm.2014.49057 6,323 Downloads 8,817 Views Citations

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