Customer Service - Articles - Scientific Research Publishing

Research on the Social Service Function of Open Universities: Reflection Based on the Concept of Socially Engaged Universities (Articles)

Jin Huang

Open Access Library Journal Vol.11 No.5, May 13, 2024

DOI: 10.4236/oalib.1111636 97 Downloads 677 Views Citations
The Representations of the Population of the Lubumbashi Commune on the Proliferation of Service Stations near Homes: A Comprehensive Analysis (Articles)

Thérèse Kayinda Malonga, Simon Ilunga Kandolo, Dieudonné Kantenga Mwamba

Open Access Library Journal Vol.11 No.7, July 29, 2024

DOI: 10.4236/oalib.1111752 67 Downloads 397 Views Citations
E-Governance, Digitized Tax Procedures and SME’s Business Process Performance in Cameroon (Articles)

Ivan Djossa-Tchokoté, Arielle Ornela Ndassi Teutio, Anne Sophie Ada Nyongo

iBusiness Vol.16 No.3, September 4, 2024

DOI: 10.4236/ib.2024.163006 198 Downloads 1,179 Views Citations
Assessment of Financial and Workforce Impacts on Health Service Delivery in Mogadishu, Somalia (Articles)

Mohamed Ibrahim Abdi-Soojeede, Tom Mulegi

Voice of the Publisher Vol.11 No.1, March 21, 2025

DOI: 10.4236/vp.2025.111012 83 Downloads 560 Views Citations
Study of Patient Satisfaction in the Outpatient Department in a Private Clinic (Articles)

Julls Celestin Apouakone, Euloge Mfopou Yiagnigni, Rao Divya, N. Shalini, H. K. Mamatha

Journal of Service Science and Management Vol.18 No.2, April 21, 2025

DOI: 10.4236/jssm.2025.182011 184 Downloads 1,772 Views Citations
Gender-Based Discrimination and Organizational Development: Voices of Female Teachers in Savelugu (Articles)

Mohammed Zakaria, Bonnituo Kankpog Edward, Wuripe Alhassan

Advances in Applied Sociology Vol.15 No.8, August 15, 2025

DOI: 10.4236/aasoci.2025.158041 77 Downloads 487 Views Citations
Research on the High-Quality Development of Public Services for National Fitness (Articles)

Fengqin Tian, Bo Chen, Kun Liang

Advances in Physical Education Vol.15 No.4, November 13, 2025

DOI: 10.4236/ape.2025.154029 98 Downloads 577 Views Citations
Assessing the Impact of Digital Transformation on Local Government Service Delivery in Rwanda: A Comprehensive Review (Articles)

Gakire Bob, Senay Kebede

Journal of Service Science and Management Vol.18 No.6, December 3, 2025

DOI: 10.4236/jssm.2025.186031 127 Downloads 1,264 Views Citations
The Analysis of the “Student Soldier” Special Program Training in Mongolia (Articles)

Dashdondog Bat-Erdene, Gerel Myagmarjav, Khalzan Orkhonchimeg, Radnaa Sodnomtseren, Sukhbaatar Baigalmaa, Gandolgor Tsengel

Creative Education Vol.17 No.1, January 22, 2026

DOI: 10.4236/ce.2026.171006 96 Downloads 554 Views Citations
Strategy Orientation Analysis in the Mobile Phone Case Business (Articles)

Ville Isoherranen, Pekka Kess

Modern Economy Vol.2 No.3, July 26, 2011

DOI: 10.4236/me.2011.23043 9,380 Downloads 18,296 Views Citations
Data Mining and Exploratory Data Analysis for the Evaluation of Job Satisfaction (Articles)

Rosaria Lombardo, Ermelinda Della Valle

iBusiness Vol.3 No.4, December 9, 2011

DOI: 10.4236/ib.2011.34050 6,236 Downloads 11,865 Views Citations
Applying Self-Organizing Maps Method to Analyze the Corrective Action’s Quality Provided to Customers with Mobile Terminals (Articles)

Andi Mwegerano, Pekka Kytösaho, Aulis Tuominen

iBusiness Vol.4 No.2, June 20, 2012

DOI: 10.4236/ib.2012.42013 3,698 Downloads 6,429 Views Citations
Product-Customization and Payment Policy with Postponement Strategy (Articles)

Jian-Qiang Luo

Journal of Service Science and Management Vol.6 No.1, March 21, 2013

DOI: 10.4236/jssm.2013.61001 5,761 Downloads 9,260 Views Citations
An Empirical Evaluation of the ISO 9001 Quality Management Systems for Certified Work Organizations in Kuwait as Benchmarked against Analogous Swedish Organizations (Articles)

Salah Alolayan, Saleem Hashmi, Bekir Yilbas, Hosny Hamdy

Journal of Service Science and Management Vol.6 No.1, March 25, 2013

DOI: 10.4236/jssm.2013.61009 8,210 Downloads 13,145 Views Citations
Doing Organized Garment Retailing Business in India: A Critical Analysis (Articles)

Rajwinder Singh

American Journal of Industrial and Business Management Vol.3 No.5, August 20, 2013

DOI: 10.4236/ajibm.2013.35054 7,073 Downloads 10,394 Views Citations
Exploring the Impact of Switching Costs on Customer Retention in the Technology Standard Competition Market (Articles)

Yong Zhang, Xi Chen, Yuhong Zhao, Qiong Yao

Journal of Service Science and Management Vol.7 No.4, August 13, 2014

DOI: 10.4236/jssm.2014.74024 4,907 Downloads 7,561 Views Citations
A Comparative Study of Customer Value Drivers between Traditional Channels and Network Channel (Articles)

Sili Wang, Dahai Dong

Open Journal of Social Sciences Vol.3 No.3, March 18, 2015

DOI: 10.4236/jss.2015.33011 3,388 Downloads 4,842 Views Citations
Internal Marketing and Customer Loyalty: A Dyadic Analysis (Articles)

Hayat Muhammad Awan, Ahmad Nabeel Siddiquei, Aneela Jabbar, Muhammad Abrar, Sajjad Ahmad Baig

Journal of Service Science and Management Vol.8 No.2, April 8, 2015

DOI: 10.4236/jssm.2015.82024 6,730 Downloads 12,168 Views Citations
An Empirical Study of Perceived Factors Affecting Customer Satisfaction to Re-Purchase Intention in Online Stores in China (Articles)

Shahzad Ahmad Khan, Yan Liang, Sumaira Shahzad

Journal of Service Science and Management Vol.8 No.3, May 8, 2015

DOI: 10.4236/jssm.2015.83032 23,954 Downloads 37,006 Views Citations
Application of a Bayesian Network Complex System Model Examining the Importance of Customer-Industry Engagement to Peak Electricity Demand Reduction (Articles)

Desley Vine, Laurie Buys, Jim Lewis, Peter Morris

Open Journal of Energy Efficiency Vol.5 No.2, May 31, 2016

DOI: 10.4236/ojee.2016.52004 2,183 Downloads 3,533 Views Citations

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