Direct Trust - Articles - Scientific Research Publishing

Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception (Articles)

Hao Meng, Qun Xiao, Xueqian Dong, Xiaohui Lei

Journal of Service Science and Management Vol.17 No.2, April 28, 2024

DOI: 10.4236/jssm.2024.172007 362 Downloads 1,508 Views Citations
Impacts of Social Networking Sites on Brand Loyalty through Customer Engagement: Evidence from Cambodian Users (Articles)

Phichhang Ou, Sambath Phou, Bunmeng Chov, Tithdanin Chav

Open Journal of Business and Management Vol.12 No.5, August 20, 2024

DOI: 10.4236/ojbm.2024.125149 460 Downloads 2,508 Views Citations
Infodemic: Social Media and the Amplification of the COVID-19 Crisis in Canada (Articles)

Serge Banyongen

Open Journal of Social Sciences Vol.12 No.9, September 20, 2024

DOI: 10.4236/jss.2024.129015 122 Downloads 1,053 Views Citations
Peeking through the Blindfold: Judicial Off-Bench Response to Affective Polarization in Fragmented Constitutional Courts (Articles)

André Moreno

Beijing Law Review Vol.15 No.4, December 25, 2024

DOI: 10.4236/blr.2024.154130 97 Downloads 769 Views Citations
Understanding the Impact of AI-Mediated Communication on Trust Formation and Negotiation Outcomes in Professional Remote Collaboration (Articles)

Natalie Nkembuh

Journal of Computer and Communications Vol.13 No.2, February 27, 2025

DOI: 10.4236/jcc.2025.132011 206 Downloads 1,987 Views Citations
Trusting Artificial Intelligence: A Qualitative Exploration of Public Perception and Acceptance of the Risks and Benefits (Articles)

Omonzokpia George Okoidigun, Eyere Emagbetere

Open Journal of Social Sciences Vol.13 No.3, March 11, 2025

DOI: 10.4236/jss.2025.133006 219 Downloads 1,654 Views Citations
This article belongs to the Special Issue on Social, Psychological and Behavioral Sciences
Motivational Factors to Multi-Level Marketing: The Moderating Role of Trust (Articles)

Françoise Delphine Ngo Omam, Bertrand Sogbossi Bocco

American Journal of Industrial and Business Management Vol.15 No.3, March 31, 2025

DOI: 10.4236/ajibm.2025.153025 219 Downloads 1,364 Views Citations
Ethical AI in Banking: A Sectoral Literature Review with Case-Based Interventions (Articles)

John Smit

Open Journal of Business and Management Vol.13 No.4, June 16, 2025

DOI: 10.4236/ojbm.2025.134125 250 Downloads 1,820 Views Citations
Exploring the Role of Faith in Religion, Institutional Trust, and Humor as Coping Mechanisms for Maintaining Emotional Health among Pakistani Youth amidst War (Articles)

Zartashia Munir, Ali Mohsin, Darkshanda Amjad

Open Journal of Social Sciences Vol.13 No.7, July 18, 2025

DOI: 10.4236/jss.2025.137018 98 Downloads 608 Views Citations
Navigating the Turbulent Waters of Disaster Preparedness: A Public Trust and Political Strategy Analysis Based on Risk Perception and Budget Accountability (Articles)

Ali Levent Kurtoğlu

Open Journal of Political Science Vol.15 No.4, September 28, 2025

DOI: 10.4236/ojps.2025.154048 92 Downloads 518 Views Citations
Factors Influencing Tax Compliance among Small and Medium Enterprises (SMEs) in Harare, Zimbabwe: Institutional, Procedural, Informational and Behavioural Drivers (Articles)

Ishmael Chidembo, Abubaker Qutieshat

American Journal of Industrial and Business Management Vol.15 No.10, October 21, 2025

DOI: 10.4236/ajibm.2025.1510076 97 Downloads 905 Views Citations
Artificial Intelligence in Action: Navigating Advancements, Pitfalls, and Human Dynamics (Articles)

Vernette Grant, Robert E. Levasseur

Open Journal of Business and Management Vol.13 No.6, October 30, 2025

DOI: 10.4236/ojbm.2025.136210 99 Downloads 789 Views Citations
Impact of Household Registration Status on Income and Attitudes towards Society in China (Articles)

Yijing Wang

Advances in Applied Sociology Vol.15 No.11, November 20, 2025

DOI: 10.4236/aasoci.2025.1511063 46 Downloads 396 Views Citations
CSR Impact of Bangladeshi Bank on Consumer Loyalty: Trust and Satisfaction Roles during COVID-19 (Articles)

Md Jahir Uddin Khan, Shouming Chen, Md Zakir Hossain Khan, Md Abid Hasan

Open Journal of Business and Management Vol.13 No.6, November 27, 2025

DOI: 10.4236/ojbm.2025.136233 92 Downloads 526 Views Citations
Ethical Leadership Development: Fairness, Integrity, and Stewardship in Healthcare Leadership (Articles)

Nicole Poston

Open Access Library Journal Vol.12 No.12, December 24, 2025

DOI: 10.4236/oalib.1114654 82 Downloads 520 Views Citations
A Structural Equation Model of Customer Retention in the Supermarket Industry in Uganda (Articles)

Amandu Yassin Is’haq, Rashid Lubaale, Ndagire Salmah, Eton Marus, Olema Hamza

Open Journal of Business and Management Vol.14 No.1, December 31, 2025

DOI: 10.4236/ojbm.2026.141012 67 Downloads 430 Views Citations
Trust as a Gateway to Engagement in Fragile Institutions: How Authentic Leadership and Justice Sustain Motivation in Post-Revolution Tunisia (Articles)

Fayçal Chehab

Journal of Human Resource and Sustainability Studies Vol.14 No.1, January 5, 2026

DOI: 10.4236/jhrss.2026.141002 84 Downloads 467 Views Citations
Mitigating Cybersecurity Risks in LAN Environments Using AI Techniques (Articles)

Mohammed Gambo, Kenneth Riddle, Olatunde Abiona, Clement Onime

International Journal of Communications, Network and System Sciences Vol.19 No.1, January 20, 2026

DOI: 10.4236/ijcns.2026.191001 103 Downloads 507 Views Citations
Ensuring Ethical Governance in Autonomous Agentic Systems: A Zero Trust Approach to Safeguarding Future Technologies (Articles)

Eyong Atem

Journal of Computer and Communications Vol.14 No.2, February 14, 2026

DOI: 10.4236/jcc.2026.142005 60 Downloads 326 Views Citations
Enhancing Perceived Accountability in Public and Nonprofit Organizations through Blockchain Technology: An Empirical Study on Quality Measures (Articles)

Suirong Cao, Ahmad Nawaz Zaheer

Open Journal of Business and Management Vol.14 No.2, February 24, 2026

DOI: 10.4236/ojbm.2026.142050 55 Downloads 300 Views Citations

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