Customer Interactive Behavior - Articles - Scientific Research Publishing

Reconstructing the Foreign Language Education Paradigm Driven by the Dual-Spiral Educational Model: Coupling Mechanisms and Practical Pathways of Holistic Education and Three-Whole Education (Articles)

Rui Yan

Open Access Library Journal Vol.12 No.4, April 17, 2025

DOI: 10.4236/oalib.1113304 64 Downloads 992 Views Citations
Generative AI Meets Adventure: Elevating Text-Based Games for Engaging Language Learning Experiences (Articles)

Boaventura DaCosta

Open Journal of Social Sciences Vol.13 No.4, April 30, 2025

DOI: 10.4236/jss.2025.134035 210 Downloads 1,940 Views Citations
A Comprehensive Review on the Classification of Multi-Objective Optimization Techniques (Articles)

Mohamd Hassan Gadallah, Abdelrahman Ali M. Ahmed

Open Journal of Optimization Vol.14 No.4, December 1, 2025

DOI: 10.4236/ojop.2025.144010 190 Downloads 1,280 Views Citations
Computer-Assisted Interactive Integration of Traditional Chinese Cultural Elements into College English Instruction: A Mixed-Methods Quasi-Experimental Study (Articles)

Xiaoying Gu

Creative Education Vol.17 No.6, June 10, 2026

DOI: 10.4236/ce.2026.176057 34 Downloads 206 Views Citations
Three Dimensional Integrated Value Models Based on ISO/IEC9126 System Quality Model (Articles)

Kazuhiro Esaki

American Journal of Operations Research Vol.3 No.3, May 23, 2013

DOI: 10.4236/ajor.2013.33031 4,490 Downloads 7,188 Views Citations
Cost-Benefit Analysis of Computer-Aided Technology Customization Projects (Articles)

Samar K. Saha

Open Journal of Business and Management Vol.5 No.2, April 14, 2017

DOI: 10.4236/ojbm.2017.52024 1,956 Downloads 3,667 Views Citations
Determinant Power of “Public Service Motivation” for “Job Satisfaction” and “Customer Service Orientation”: In Case of People’s Republic of China (Articles)

Sadiq

Open Journal of Social Sciences Vol.6 No.1, January 10, 2018

DOI: 10.4236/jss.2018.61003 1,726 Downloads 6,041 Views Citations
This article belongs to the Special Issue on Public Management
Applying the Service-Profit Chain to Internet Service Businesses (Articles)

Jin-Woo Kim, Michael Richarme

Journal of Service Science and Management Vol.2 No.2, June 17, 2009

DOI: 10.4236/jssm.2009.22013 7,291 Downloads 14,564 Views Citations
The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective (Articles)

Gaurav K. Agrawal, Daniel Berg

Journal of Service Science and Management Vol.2 No.4, December 15, 2009

DOI: 10.4236/jssm.2009.24052 9,862 Downloads 16,930 Views Citations
Customer Care Management Model for Service Industry (Articles)

Muthuswamy Shanmugaraja, Muthusamy Nataraj, Nallasamy Gunasekaran

iBusiness Vol.2 No.2, June 12, 2010

DOI: 10.4236/ib.2010.22018 10,964 Downloads 20,904 Views Citations
Strategy Orientation Analysis in the Mobile Phone Case Business (Articles)

Ville Isoherranen, Pekka Kess

Modern Economy Vol.2 No.3, July 26, 2011

DOI: 10.4236/me.2011.23043 9,414 Downloads 18,368 Views Citations
Data Mining and Exploratory Data Analysis for the Evaluation of Job Satisfaction (Articles)

Rosaria Lombardo, Ermelinda Della Valle

iBusiness Vol.3 No.4, December 9, 2011

DOI: 10.4236/ib.2011.34050 6,283 Downloads 11,952 Views Citations
Applying Self-Organizing Maps Method to Analyze the Corrective Action’s Quality Provided to Customers with Mobile Terminals (Articles)

Andi Mwegerano, Pekka Kytösaho, Aulis Tuominen

iBusiness Vol.4 No.2, June 20, 2012

DOI: 10.4236/ib.2012.42013 3,738 Downloads 6,510 Views Citations
Product-Customization and Payment Policy with Postponement Strategy (Articles)

Jian-Qiang Luo

Journal of Service Science and Management Vol.6 No.1, March 21, 2013

DOI: 10.4236/jssm.2013.61001 5,800 Downloads 9,342 Views Citations
An Empirical Evaluation of the ISO 9001 Quality Management Systems for Certified Work Organizations in Kuwait as Benchmarked against Analogous Swedish Organizations (Articles)

Salah Alolayan, Saleem Hashmi, Bekir Yilbas, Hosny Hamdy

Journal of Service Science and Management Vol.6 No.1, March 25, 2013

DOI: 10.4236/jssm.2013.61009 8,235 Downloads 13,195 Views Citations
Doing Organized Garment Retailing Business in India: A Critical Analysis (Articles)

Rajwinder Singh

American Journal of Industrial and Business Management Vol.3 No.5, August 20, 2013

DOI: 10.4236/ajibm.2013.35054 7,106 Downloads 10,457 Views Citations
Exploring the Impact of Switching Costs on Customer Retention in the Technology Standard Competition Market (Articles)

Yong Zhang, Xi Chen, Yuhong Zhao, Qiong Yao

Journal of Service Science and Management Vol.7 No.4, August 13, 2014

DOI: 10.4236/jssm.2014.74024 4,958 Downloads 7,730 Views Citations
A Comparative Study of Customer Value Drivers between Traditional Channels and Network Channel (Articles)

Sili Wang, Dahai Dong

Open Journal of Social Sciences Vol.3 No.3, March 18, 2015

DOI: 10.4236/jss.2015.33011 3,423 Downloads 4,919 Views Citations
Internal Marketing and Customer Loyalty: A Dyadic Analysis (Articles)

Hayat Muhammad Awan, Ahmad Nabeel Siddiquei, Aneela Jabbar, Muhammad Abrar, Sajjad Ahmad Baig

Journal of Service Science and Management Vol.8 No.2, April 8, 2015

DOI: 10.4236/jssm.2015.82024 6,775 Downloads 12,295 Views Citations
An Empirical Study of Perceived Factors Affecting Customer Satisfaction to Re-Purchase Intention in Online Stores in China (Articles)

Shahzad Ahmad Khan, Yan Liang, Sumaira Shahzad

Journal of Service Science and Management Vol.8 No.3, May 8, 2015

DOI: 10.4236/jssm.2015.83032 24,034 Downloads 37,322 Views Citations

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