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Research on the Impact of Intelligent Customer Service on Trust Restoration in Service Recovery—Based on the Perspective of Customer Social Mindfulness Perception
(Articles)
Hao Meng
,
Qun Xiao
,
Xueqian Dong
,
Xiaohui Lei
Journal of Service Science and Management
Vol.17 No.2
, April 28, 2024
DOI:
10.4236/jssm.2024.172007
364
Downloads
1,521
Views
Citations
Inclusive Leadership: A Catalyst for Organizational Growth and Performance
(Articles)
Saptarshi Chakma
,
Gourab Chakma
Open Journal of Business and Management
Vol.13 No.6
, October 17, 2025
DOI:
10.4236/ojbm.2025.136206
154
Downloads
1,117
Views
Citations
An Analysis of the Relationship between Corporate Social Responsibility and Employee Satisfaction
(Articles)
Shuyi Zhang
Open Journal of Social Sciences
Vol.12 No.11
, November 19, 2024
DOI:
10.4236/jss.2024.1211027
245
Downloads
2,087
Views
Citations
Disclosure and Use of Privacy Settings in Facebook
TM
Profiles: Evaluating the Impact of Media Context and Gender
(Articles)
Amanda Nosko
,
Eileen Wood
,
Lucia Zivcakova
,
Seija Molema
,
Domenica De Pasquale
,
Karin Archer
Social Networking
Vol.2 No.1
, January 29, 2013
DOI:
10.4236/sn.2013.21001
5,568
Downloads
11,570
Views
Citations
Widening of a Poverty Gap: A Condition of Governance Crisis in Hong Kong
(Articles)
Alfred C. M. Chan
,
Stephen Y. L. Cheung
,
Tony C. K. Lai
Advances in Applied Sociology
Vol.4 No.3
, March 12, 2014
DOI:
10.4236/aasoci.2014.43012
7,562
Downloads
10,608
Views
Citations
Weight Bias: Twitter as a Tool for Opening Dialogue among Broad Audiences
(Articles)
Emily P. Williams
,
Shelly Russell-Mayhew
,
Sarah Nutter
,
Nancy Arthur
,
Anusha Kassan
Social Networking
Vol.7 No.3
, July 3, 2018
DOI:
10.4236/sn.2018.73009
911
Downloads
2,119
Views
Citations
Higher Education and Social Media: An Empirical Evidence from Jordan and Malaysia
(Articles)
Amjad Omar Safori
,
Nik Adzrieman B. Abd Rahman
Advances in Journalism and Communication
Vol.7 No.4
, December 11, 2019
DOI:
10.4236/ajc.2019.74008
1,036
Downloads
3,322
Views
Citations
Utilizing Social Media Data Analytics to Enhance Banking Services
(Articles)
Mohamed Abd El-Hamid Farag Ahmed Askar
,
Amal Elsayed Aboutabl
,
Amr Galal
Intelligent Information Management
Vol.14 No.1
, January 21, 2022
DOI:
10.4236/iim.2022.141001
757
Downloads
4,381
Views
Citations
The Presidential Institute in Georgia: Subjective Understanding of Political Needs and Institutional Transformations
(Articles)
Ruslan Baramidze
,
Maia Bolkvadze
Open Journal of Political Science
Vol.12 No.3
, July 29, 2022
DOI:
10.4236/ojps.2022.123027
349
Downloads
1,676
Views
Citations
Analysis of Social Networks among Students in Abidjan City
(Articles)
Aliou Bamba
,
Aladji Kamagaté
,
Moussa Koivogui
,
Douatia Koné
Open Journal of Applied Sciences
Vol.12 No.8
, August 18, 2022
DOI:
10.4236/ojapps.2022.128092
277
Downloads
1,970
Views
Citations
Crypto Ladies in the USA Might Raise Red Flags in Public Mental Health
(Articles)
Anas Alubaidi
Voice of the Publisher
Vol.9 No.3
, August 28, 2023
DOI:
10.4236/vp.2023.93010
184
Downloads
815
Views
Citations
Habits on Social Networks at Workplace: A Survey of Motivations and Behaviour
(Articles)
Thomas Kakou Kouassi
,
Douatia Koné
,
Aliou Bamba
,
Aladji Kamagaté
,
Olivier Asseu
,
Yvon Kermarrec
Open Journal of Applied Sciences
Vol.14 No.8
, August 16, 2024
DOI:
10.4236/ojapps.2024.148143
240
Downloads
989
Views
Citations
The Impact of Social Media Usage on Healthcare Delivery among Nurses
(Articles)
Kennedy Addo
,
Ernest Opoku Antwi
E-Health Telecommunication Systems and Networks
Vol.13 No.4
, November 22, 2024
DOI:
10.4236/etsn.2024.134005
362
Downloads
4,801
Views
Citations
Social Media: A Public Deliberation or a Social Accountability in Morocco
(Articles)
Said Azelmad
,
Yassine Harroudi
Advances in Journalism and Communication
Vol.12 No.4
, December 4, 2024
DOI:
10.4236/ajc.2024.124029
146
Downloads
988
Views
Citations
Influence of Social Media on Consumer Behavior: Investigating How Social Media Platforms Shape Consumer Purchasing Decisions and Loyalty
(Articles)
Simon Suwanzy Dzreke
,
Semefa Dzreke
Open Journal of Business and Management
Vol.13 No.2
, March 17, 2025
DOI:
10.4236/ojbm.2025.132061
2,882
Downloads
43,773
Views
Citations
Singapore’s Mobile Phone Retail Business: An In-Depth Analysis
(Articles)
Kabasele Tshimbombu Christien
,
Tshibambe N. Tshimbombu
Open Journal of Business and Management
Vol.13 No.4
, July 18, 2025
DOI:
10.4236/ojbm.2025.134145
93
Downloads
932
Views
Citations
A Systems-Based Balanced Cost-Benefit Analysis of Corporate-Community Engagement in Resource Extraction: The CoSLIE Framework
(Articles)
Deodat Emilson Adenutsi
Journal of Mathematical Finance
Vol.15 No.3
, August 22, 2025
DOI:
10.4236/jmf.2025.153025
94
Downloads
602
Views
Citations
Exploring the Determinants of Community Engagement in Social Q & A Communities
(Articles)
Linlin Zhang
,
Yongwei Jiang
Journal of Service Science and Management
Vol.11 No.2
, April 24, 2018
DOI:
10.4236/jssm.2018.112015
1,228
Downloads
3,536
Views
Citations
Looking Back to Look Forward: Evolution of the Habitat Agenda and Prospects for Implementation of the New Urban Agenda
(Articles)
Alejandra Reyes
,
Ariadna Reyes
,
Caroline Daigle
Current Urban Studies
Vol.8 No.2
, June 28, 2020
DOI:
10.4236/cus.2020.82019
1,152
Downloads
4,349
Views
Citations
Impact of Career Planning, Employee Autonomy, and Manager Recognition on Employee Engagement
(Articles)
Franklin M. Lartey
Journal of Human Resource and Sustainability Studies
Vol.9 No.2
, April 25, 2021
DOI:
10.4236/jhrss.2021.92010
14,356
Downloads
21,569
Views
Citations
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