Customer Loyalty; Service Quality; Relationship Quality; Commitment; Mental Image - Articles

The Roles of Gratitude and Guilt on Customer Satisfaction in Perceptions of Service Failure and Recovery (Articles)

Lishan Su, Sekar Raju, Russell N. Laczniak

Journal of Service Science and Management Vol.14 No.1, February 3, 2021

DOI: 10.4236/jssm.2021.141002 925 Downloads 3,648 Views Citations
Factors Constraining Quality Service Provision in the BRT Project in Dar es Salaam, Tanzania (Articles)

Emmanuel January Munishi, Kirumirah Mubarack Hamidu, Frank Shayo

Open Journal of Social Sciences Vol.9 No.11, November 29, 2021

DOI: 10.4236/jss.2021.911021 486 Downloads 2,598 Views Citations
Customers Satisfaction on Robots, Artificial Intelligence and Service Automation (RAISA) in the Hotel Industry: A Comprehensive Review (Articles)

Fei Wu, Nadezda Sorokina, Eka Diraksa Putra

Open Journal of Business and Management Vol.11 No.3, May 31, 2023

DOI: 10.4236/ojbm.2023.113069 1,011 Downloads 6,398 Views Citations
Effectiveness of Training and Development Programs of Dutch Bangla Bank Limited: A Study on Fast Tracks of Dhaka City (Articles)

Imtiaz U. Ahamed

Journal of Human Resource and Sustainability Studies Vol.12 No.3, September 13, 2024

DOI: 10.4236/jhrss.2024.123033 124 Downloads 991 Views Citations
Exploring the Determinants of Community Engagement in Social Q & A Communities (Articles)

Linlin Zhang, Yongwei Jiang

Journal of Service Science and Management Vol.11 No.2, April 24, 2018

DOI: 10.4236/jssm.2018.112015 1,228 Downloads 3,536 Views Citations
Optimization of QoS Parameters in Cognitive Radio Using Combination of Two Crossover Methods in Genetic Algorithm (Articles)

Abdelfatah Elarfaoui, Noureddine Elalami

International Journal of Communications, Network and System Sciences Vol.6 No.11, November 19, 2013

DOI: 10.4236/ijcns.2013.611050 4,522 Downloads 7,040 Views Citations
An IEEE 802.15.4 Based Adaptive Communication Protocol in Wireless Sensor Network: Application to Monitoring the Elderly at Home (Articles)

Juan Lu, Adrien Van Den Bossche, Eric Campo

Wireless Sensor Network Vol.6 No.9, September 23, 2014

DOI: 10.4236/wsn.2014.69019 5,748 Downloads 7,988 Views Citations
Multi-Frequency Interference Detection and Mitigation Using Multiple Adaptive IIR Notch Filter with Lattice Structure (Articles)

Abdelrahman El Gebali, René Jr Landry

Journal of Computer and Communications Vol.9 No.5, May 20, 2021

DOI: 10.4236/jcc.2021.95005 481 Downloads 2,388 Views Citations
Assessing Ethical Issues in Tax Agencies in Mongolia (Articles)

Oyunbileg Pagjii, Suvdaa Damiran

iBusiness Vol.13 No.2, June 7, 2021

DOI: 10.4236/ib.2021.132007 460 Downloads 1,544 Views Citations
Alpha-Stim Cranial Electrotherapy Stimulation (CES) for Anxiety Treatment: Outcomes in a United Kingdom (UK) Primary Care Practice (Articles)

Chris Griffiths, Chloe Leathlean, David Smart, Azhar Zafar, Cara-Leigh Hall, Sarah Deeks

Open Journal of Psychiatry Vol.11 No.3, July 19, 2021

DOI: 10.4236/ojpsych.2021.113015 586 Downloads 4,198 Views Citations
Medium Access Control QoS Analysis in VANET, FANET Software Defined Radio Platform (Articles)

Pegdwindé Justin Kouraogo, Hamidou Harouna Omar, Désiré Guel

Engineering Vol.17 No.1, January 26, 2025

DOI: 10.4236/eng.2025.171006 105 Downloads 555 Views Citations
Medium Access Control Rate Optimization in VANET, FANET Software Defined Radio Platform (Articles)

Pegdwindé Justin Kouraogo, Hamidou Harouna Omar, Désiré Guel

Engineering Vol.17 No.1, January 26, 2025

DOI: 10.4236/eng.2025.171007 95 Downloads 481 Views Citations
Service Quality’s Impact on Educational Reputation and Students’ Happiness at Hohai University: The Mediating Role of Students’ Motivation (Articles)

Zaki Zakirullah, Betul Busra Camlibel, Haihua Ying

Journal of Human Resource and Sustainability Studies Vol.13 No.1, February 6, 2025

DOI: 10.4236/jhrss.2025.131002 253 Downloads 1,929 Views Citations
Optimizing Mobile Payment Systems Using the Tabu Search Algorithm: Towards Increased Security and Efficiency (Articles)

Dieudonné Nijimbere, Vincent Mbonigaba

Open Journal of Applied Sciences Vol.16 No.4, April 28, 2026

DOI: 10.4236/ojapps.2026.164073 15 Downloads 141 Views Citations
The Implementation of Mental Contrasting in Romantic Relationship: A Review (Articles)

Yitong Zhu

Psychology Vol.13 No.2, February 25, 2022

DOI: 10.4236/psych.2022.132016 305 Downloads 1,529 Views Citations
The Impact of Digital Marketing on Consumer Loyalty in Small Businesses (Articles)

Vladyslav Gargun

American Journal of Industrial and Business Management Vol.15 No.9, September 22, 2025

DOI: 10.4236/ajibm.2025.159065 259 Downloads 1,908 Views Citations
The nurses’ voice of working in a newly established community based 24-hour support center for people with psychiatric disabilities (Articles)

Ann-Christin Janlöv, Agneta Berg

Open Journal of Nursing Vol.3 No.2, June 3, 2013

DOI: 10.4236/ojn.2013.32026 4,464 Downloads 6,387 Views Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study (Articles)

Johnny B. McDonald, Charles R. Needham

Open Journal of Business and Management Vol.8 No.3, May 29, 2020

DOI: 10.4236/ojbm.2020.83084 1,069 Downloads 3,094 Views Citations
Mother-Daughter Relationship and Daughter’s Body Image (Articles)

Shenaar-Golan Vered, Ofra Walter

Health Vol.7 No.5, May 13, 2015

DOI: 10.4236/health.2015.75065 9,315 Downloads 16,302 Views Citations
Exploring the Interactive Relationship between the Linguistic Landscape during the Asian Games and the Construction of City Image in Shaoxing (Articles)

Mayi Yang, Yanfei Shen, Ting Ni, Shiyun Chen, Libin Zhu, Xiuxiang Xie

Open Access Library Journal Vol.11 No.4, April 24, 2024

DOI: 10.4236/oalib.1111493 266 Downloads 906 Views Citations

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