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DOI
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Journal
Affiliation
ISSN
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Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery
(Articles)
Jennifer E. Gerow
,
Janis Miller
Journal of Service Science and Management
Vol.3 No.1
, March 26, 2010
DOI:
10.4236/jssm.2010.31001
7,977
Downloads
14,601
Views
Citations
A Load Balancing Policy for Distributed Web Service
(Articles)
Safiriyu Eludiora
,
Olatunde Abiona
,
Ganiyu Aderounmu
,
Ayodeji Oluwatope
,
Clement Onime
,
Lawrence Kehinde
International Journal of Communications, Network and System Sciences
Vol.3 No.8
, August 31, 2010
DOI:
10.4236/ijcns.2010.38087
5,785
Downloads
10,771
Views
Citations
Enterprise Service Bus: A Performance Evaluation
(Articles)
Sanjay P. Ahuja
,
Amit Patel
Communications and Network
Vol.3 No.3
, August 10, 2011
DOI:
10.4236/cn.2011.33016
10,497
Downloads
19,817
Views
Citations
Integrating Requirements with SLI Layer for Cloud Computing Services to Meet SLA and QoS
(Articles)
Muhammad Irfan
,
Zhu Hong
,
Muhammad Irfan Sharif
,
Ahmed Junaid Haq Qureshi
,
Rakhshanda Kanwal
,
Muhammad Imran
Journal of Software Engineering and Applications
Vol.6 No.3
, March 29, 2013
DOI:
10.4236/jsea.2013.63018
5,617
Downloads
9,482
Views
Citations
Lean Practice Case for Improving Service Operations of Donuts Company
(Articles)
Song-Kyoo Kim
Journal of Service Science and Management
Vol.6 No.3
, August 6, 2013
DOI:
10.4236/jssm.2013.63026
8,069
Downloads
12,819
Views
Citations
Alternative Service Delivery Arrangements in Local Municipalities in Israel: A Case Study
(Articles)
Eti Sarig
Current Urban Studies
Vol.1 No.3
, August 29, 2013
DOI:
10.4236/cus.2013.13006
3,420
Downloads
6,640
Views
Citations
ERP System Implementation Based SOA under SaaS Model
(Articles)
Danyang Zhao
,
Feng Ye
American Journal of Industrial and Business Management
Vol.4 No.7
, July 9, 2014
DOI:
10.4236/ajibm.2014.47043
4,941
Downloads
7,491
Views
Citations
Extracting SOA Candidate Software Services from an Organization’s Object Oriented Models
(Articles)
Rana Yousef
,
Omar Adwan
,
Mohammad A. M. Abushariah
Journal of Software Engineering and Applications
Vol.7 No.9
, August 15, 2014
DOI:
10.4236/jsea.2014.79071
4,373
Downloads
5,795
Views
Citations
Current Status of the Use of Cloud Computing in SMEs in the City of Latacunga, Ecuador
(Articles)
Gabriela Cajamarca-Palomo
,
Mauricio Quisimalin-Santamaría
,
Patricio Medina-Chicaiza
Open Journal of Business and Management
Vol.7 No.2
, April 4, 2019
DOI:
10.4236/ojbm.2019.72043
1,306
Downloads
3,200
Views
Citations
Exploring the Value Dimensions and Their Impact on Customer Loyalty in Indian Banking Services
(Articles)
Debajani Sahoo
,
Achyut Telang
Theoretical Economics Letters
Vol.9 No.6
, August 22, 2019
DOI:
10.4236/tel.2019.96123
1,203
Downloads
3,609
Views
Citations
Applying Service System Framework to Not-for-Profit Sector: A Case of Akhuwat Foundation
(Articles)
Ghazala Yasmeen
,
Yasir Rashid
,
Yunkai Zhai
,
Abdul Rashid Kausar
,
Asif Jabbar
,
Yacong Gao
,
Caihong Bu
,
Liuyan Guo
Open Journal of Business and Management
Vol.8 No.5
, September 8, 2020
DOI:
10.4236/ojbm.2020.85132
766
Downloads
1,841
Views
Citations
A Literature Review on the Studies of Internet Retailing Management
(Articles)
Tao Zhang
,
Guijun Zhuang
,
Yuanyuan Huang
Technology and Investment
Vol.1 No.1
, March 1, 2010
DOI:
10.4236/ti.2010.11003
10,879
Downloads
24,340
Views
Citations
Online Reservation Abandonment: How to Bridge the Gap between the Original Intention and the Actual Behavior?
(Articles)
Mohamed Nabil Mzoughi
,
Anissa Negra
,
Aïcha Habacha
American Journal of Industrial and Business Management
Vol.2 No.3
, June 15, 2012
DOI:
10.4236/ajibm.2012.23012
5,566
Downloads
11,582
Views
Citations
An Empirical Study of Perceived Factors Affecting Customer Satisfaction to Re-Purchase Intention in Online Stores in China
(Articles)
Shahzad Ahmad Khan
,
Yan Liang
,
Sumaira Shahzad
Journal of Service Science and Management
Vol.8 No.3
, May 8, 2015
DOI:
10.4236/jssm.2015.83032
23,958
Downloads
37,030
Views
Citations
A Random Forest Approach for Predicting Online Buying Behavior of Indian Customers
(Articles)
Rohit Joshi
,
Rohan Gupte
,
Palanisamy Saravanan
Theoretical Economics Letters
Vol.8 No.3
, February 13, 2018
DOI:
10.4236/tel.2018.83032
4,976
Downloads
12,104
Views
Citations
Are Malaysian University Students “MOOCs-Ready”?
(Articles)
Haida Umiera Hashim
,
Rusreena Rusli
,
Melor Md. Yunus
,
Harwati Hashim
Creative Education
Vol.10 No.12
, November 27, 2019
DOI:
10.4236/ce.2019.1012181
867
Downloads
2,397
Views
Citations
This article belongs to the Special Issue on
Teaching and Learning
Learners’ Awareness towards the Use of MOOCs in Teaching and Learning
(Articles)
Rusreena Rusli
,
Haida Umiera Hashim
,
Harwati Hashim
,
Melor Md. Yunus
Creative Education
Vol.10 No.12
, November 29, 2019
DOI:
10.4236/ce.2019.1012225
1,262
Downloads
3,943
Views
Citations
This article belongs to the Special Issue on
Teaching and Learning
Research on the Deep Interaction of Online Teaching and Its Value Embodiment
(Articles)
Peigang Liu
,
Yuting Zhang
,
Junjie Zhao
Open Access Library Journal
Vol.8 No.6
, June 30, 2021
DOI:
10.4236/oalib.1107517
288
Downloads
1,175
Views
Citations
Politeness in Online Educational Discourse: Exploring Relational Work Strategies in Online Teacher-Student Interactions
(Articles)
Qianyuan Zhang
Open Journal of Social Sciences
Vol.10 No.7
, July 26, 2022
DOI:
10.4236/jss.2022.107021
443
Downloads
2,285
Views
Citations
Study on the Relationship between Online Social Support and Online Interpersonal Trust of Urban Left-Behind Children with Internet Addiction
(Articles)
Ying Ge
,
Mengnan Wu
Open Journal of Social Sciences
Vol.10 No.11
, October 12, 2022
DOI:
10.4236/jss.2022.1011003
324
Downloads
1,735
Views
Citations
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