Customer Interaction - Articles - Scientific Research Publishing

A Practical Model to Measure E-Service Quality and E-Customer Satisfaction of Crypto Wallets (Articles)

Pegah Nikzat, Saeid Hosseinzade

Open Journal of Business and Management Vol.13 No.3, May 14, 2025

DOI: 10.4236/ojbm.2025.133085 136 Downloads 686 Views Citations
Prototyping Large Language Model from Scratch as 1^st Line Customer Engagement & Support Tool (Articles)

Inn Keat Ng, Oscar Yung Qin Koh, Jia Lin Tan, Tong Ming Lim

Journal of Computer and Communications Vol.13 No.5, May 27, 2025

DOI: 10.4236/jcc.2025.135006 94 Downloads 541 Views Citations
Research on the Social Media Marketing Strategy Improvement of Unitel in Angola in the Digital Marketing Era (Articles)

Zeferson Isaias Caita Nolato, Lei Zhang

Open Access Library Journal Vol.12 No.6, June 27, 2025

DOI: 10.4236/oalib.1113602 105 Downloads 785 Views Citations
The Effect of Employee Service Quality on Customer Loyalty in the Saudi Retail Sector (Articles)

Aisha Mirghani Shibeika

Journal of Service Science and Management Vol.18 No.5, October 22, 2025

DOI: 10.4236/jssm.2025.185023 151 Downloads 1,418 Views Citations
Artificial Intelligence in the Restaurant Industry: Transforming Experiences, Operations, and Finances (Articles)

Auther Wang, Ada Wang

Open Journal of Business and Management Vol.14 No.1, January 14, 2026

DOI: 10.4236/ojbm.2026.141025 149 Downloads 1,723 Views Citations
Value Co-Creation by Customer-to-Customer Communication: Social Media and Face-to-Face for Case of Airline Service Selection (Articles)

Santi Novani, Kyoichi Kijima

Journal of Service Science and Management Vol.5 No.1, March 28, 2012

DOI: 10.4236/jssm.2012.51013 7,579 Downloads 15,369 Views Citations
Strategies for Enrollment Managers at Historically Black Colleges and Universities: A Single Case Study (Articles)

Johnny B. McDonald, Charles R. Needham

Open Journal of Business and Management Vol.8 No.3, May 29, 2020

DOI: 10.4236/ojbm.2020.83084 1,069 Downloads 3,092 Views Citations
Client Consummation and Commitment on JIO Mobile Network in Vellore District: An Economic Analysis (Articles)

Yoganandham Govindharaj, Elanchezhian Govindasamy, Govindaraj Arumugam

Journal of Human Resource and Sustainability Studies Vol.9 No.1, March 19, 2021

DOI: 10.4236/jhrss.2021.91009 591 Downloads 2,679 Views Citations
Improving Service Quality in the Fast-Food Service Industry (Articles)

Bankole Kumolu-Johnson

Journal of Service Science and Management Vol.17 No.1, February 19, 2024

DOI: 10.4236/jssm.2024.171002 1,974 Downloads 22,972 Views Citations
Effective Strategies Used by Trinidad and Tobago Financial Institution Leaders to Attract and Retain SMEs (Articles)

Billy Brian Seaman, Kim Critchlow

Open Journal of Business and Management Vol.13 No.3, May 14, 2025

DOI: 10.4236/ojbm.2025.133094 102 Downloads 700 Views Citations
The Specification of Agent Interaction in Multi-Agent Systems (Articles)

Dmitri CHEREMISINOV

Intelligent Information Management Vol.1 No.2, November 30, 2009

DOI: 10.4236/iim.2009.12011 4,691 Downloads 8,542 Views Citations
Gauge boson mass generation–without Higgs–in the scalar strong interaction hadron theory (Articles)

F. C. Hoh

Natural Science Vol.2 No.4, May 7, 2010

DOI: 10.4236/ns.2010.24048 7,864 Downloads 12,196 Views Citations
Mapping out the social experience of cancer patients with facial disfigurement (Articles)

Alessandro Bonanno, Jin Young Choi

Health Vol.2 No.5, May 27, 2010

DOI: 10.4236/health.2010.25063 6,319 Downloads 11,853 Views Citations
SOAP-Based Security Interaction of Web Service inHeterogeneous Platforms (Articles)

Tao Xu, Chunxiao Yi

Journal of Information Security Vol.2 No.1, February 17, 2011

DOI: 10.4236/jis.2011.21001 5,620 Downloads 10,654 Views Citations
Qualitative Economics—A Perspective on Organization and Economic Science (Articles)

Michael Fast, Woodrow Clark II

Theoretical Economics Letters Vol.2 No.2, May 23, 2012

DOI: 10.4236/tel.2012.22029 6,519 Downloads 11,801 Views Citations
Effect of the Spin-Spin Interaction on the Coulomb’s Law: Application to Ferromagnetism (Articles)

Voicu Dolocan, Voicu Octavian Dolocan

World Journal of Condensed Matter Physics Vol.2 No.3, August 31, 2012

DOI: 10.4236/wjcmp.2012.23019 5,358 Downloads 9,090 Views Citations
Students’ Interaction and Its Relationship to Their Actions and Verbalized Knowledge during Chemistry Labwork (Articles)

Michael Skoumios, Nicolaos Passalis

Creative Education Vol.4 No.1, January 11, 2013

DOI: 10.4236/ce.2013.41001 4,388 Downloads 8,100 Views Citations
Announcers and confessors: How people self-disclose depression in health panels (Articles)

Nicola L. Coe

Health Vol.5 No.1, January 11, 2013

DOI: 10.4236/health.2013.51011 4,446 Downloads 6,965 Views Citations
Effect of the Cavity-Cavity Interaction on the Stress Amplitude in Orthopedic Cement (Articles)

Leila Zouambi, Boualem Serier, Hamida Fekirini, Belabbes Bachir Bouiadjra

Journal of Biomaterials and Nanobiotechnology Vol.4 No.1, January 17, 2013

DOI: 10.4236/jbnb.2013.41005 4,313 Downloads 6,950 Views Citations
RKKY Interaction in Gapped or Doped Graphene (Articles)

Eugene Kogan

Graphene Vol.2 No.1, January 24, 2013

DOI: 10.4236/graphene.2013.21002 4,715 Downloads 8,733 Views Citations

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