University and Servqual Model - Articles - Scientific Research Publishing

Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru (Articles)

Juan Inquilla-Mamani, Fermin F. Chaina-Chura

Open Access Library Journal Vol.6 No.7, July 5, 2019

DOI: 10.4236/oalib.1105467 635 Downloads 1,697 Views Citations
An Assessment of Villagers’ Satisfaction with the Quality of Construction-Related Services Based on the SERVQUAL Model (Articles)

Naser Shafieisabet, Behzad Doostisabzi, Shahryar Azharianfar

Current Urban Studies Vol.5 No.1, March 3, 2017

DOI: 10.4236/cus.2017.51002 2,765 Downloads 5,959 Views Citations
Unveiling Key Service Quality Dimensions in Container Shipping: Enhancing Freight Forwarder Satisfaction in Tanzania (Articles)

Rahel Charles Bunzali, Msabaha Juma Mwendapole, Edrick Johansen Mugisha

Open Journal of Social Sciences Vol.13 No.6, June 30, 2025

DOI: 10.4236/jss.2025.136035 116 Downloads 624 Views Citations
A Normative Model for Regional University Network Collaboration in Education (Articles)

Arne Jensen, Rickard Bergqvist

Creative Education Vol.3 No.6A, October 26, 2012

DOI: 10.4236/ce.2012.326156 4,999 Downloads 7,255 Views Citations
This article belongs to the Special Issue on Higher Education
Optimizing Movement of Students from Hostels to Lecture Rooms in a Potential World Class University Using Transportation Model (Articles)

Michael C. Agarana, Aniekeme I. Udoh, Amenawon I. Ehigbochie

Applied Mathematics Vol.9 No.6, June 19, 2018

DOI: 10.4236/am.2018.96044 1,113 Downloads 2,998 Views Citations
Expectations and Perspectives of Users with the Screening Program for Cervical Cancer (Articles)

Gutiérrez Enríquez Sandra Olimpia, Gaytán Hernández Darío, Martínez Martínez Rosa Adriana, Gallegos García Verónica, Terán Figueroa Yolanda

Open Journal of Nursing Vol.6 No.8, August 24, 2016

DOI: 10.4236/ojn.2016.68060 1,917 Downloads 3,668 Views Citations
A Comparison of Service Quality Dimensions in the Mobile Service Market: Evidence from Emerging Markets (Articles)

Mamoun Akroush, Ghazi Samawi, Majdy Zuriekat, Metri Mdanat, Israa Affara, Shuhd Dawood

Theoretical Economics Letters Vol.9 No.2, February 25, 2019

DOI: 10.4236/tel.2019.92021 1,583 Downloads 6,149 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
Is Personalized Service No Longer Important? Guests of Smart Hotels May Have Other Preferences (Articles)

Wan Peng, Mu Zhang

Journal of Service Science and Management Vol.13 No.3, June 16, 2020

DOI: 10.4236/jssm.2020.133035 3,434 Downloads 6,196 Views Citations
This article belongs to the Special Issue on Smart Service, Business and Information System
Quality Perception of Gen Z Consumer on Traditional Banking Services (Articles)

Suemi Lima-Vargas, Fernando Javier Cervantes-Aldana, Alvaro Enrique Lima-Vargas

Open Journal of Business and Management Vol.9 No.5, September 28, 2021

DOI: 10.4236/ojbm.2021.95140 659 Downloads 3,626 Views Citations
The Effects of Service Quality on Customer Satisfaction in Higher Learning Institutions in Tanzania (Articles)

Winfrida Kobero, Omary Swallehe

Open Journal of Business and Management Vol.10 No.3, May 27, 2022

DOI: 10.4236/ojbm.2022.103074 1,247 Downloads 12,095 Views Citations
Factors Affecting Health-Promoting Behaviors of University Students in Jordan (Articles)

Abeer M. Shaheen, Omayyah S. Nassar, Huda M. Amre, Ayman M. Hamdan-Mansour

Health Vol.7 No.1, January 9, 2015

DOI: 10.4236/health.2015.71001 10,094 Downloads 15,243 Views Citations
This article belongs to the Special Issue on The Importance of Sports and Healthy Diet
A Study on the Impact of Learning Management System on Students of the University of Jordan (Articles)

Nabeel Al-Assaf, Tamara Almarabeh, Lubna Nasir Eddin

Journal of Software Engineering and Applications Vol.8 No.11, November 19, 2015

DOI: 10.4236/jsea.2015.811056 7,194 Downloads 11,236 Views Citations
The Construction of the Model for the Prediction of Teachers’ Professional Titles in Open University (Articles)

Yue Ying

Open Access Library Journal Vol.4 No.5, May 5, 2017

DOI: 10.4236/oalib.1103508 1,601 Downloads 2,965 Views Citations
Psychometric Analysis of the Ryff’s Psychological Well-Being Scales in Students of Four Mexican Universities (Articles)

Patricia Balcázar Nava, Oscar Armando Esparza del Villar, Gloria Margarita Gurrola Peña

Psychology Vol.9 No.13, December 6, 2018

DOI: 10.4236/psych.2018.913154 1,883 Downloads 7,566 Views Citations
This article belongs to the Special Issue on Adolescent Psychology
Research on the Role Reconstruction of Teachers in the Intelligent Era under the Framework of 5C Core Literacy Model: On the Construction of Teachers’ Teaching Ability in Open University (Articles)

Yanfang Yu, Yuan Chen

Open Access Library Journal Vol.7 No.12, December 22, 2020

DOI: 10.4236/oalib.1106916 538 Downloads 1,746 Views Citations
First-Year Pacific Students’ Perception of Their Well-Being Journey at University in Aotearoa New Zealand (Articles)

Lilly Sopoaga, Shyamala Nada-Raja, Sarah Colhoun, Tracie Leckie, Faafetai Sopoaga

Open Journal of Social Sciences Vol.12 No.11, November 29, 2024

DOI: 10.4236/jss.2024.1211051 142 Downloads 911 Views Citations
This article belongs to the Special Issue on Society, Health, and Well-being
Assessment of Knowledge of Alcohol Consumption, Influencing Factors, and Frequency of Alcohol Misuses among University Students (Articles)

Abdulmuttalib Mohammed, Mohammed Tahiru Bolori

Open Access Library Journal Vol.12 No.3, March 31, 2025

DOI: 10.4236/oalib.1112816 78 Downloads 1,036 Views Citations
Exploring the Causal Relationship between Life Skills and Self-Esteem in University Freshmen: A Cross-Lagged Panel Analysis (Articles)

Yulong Chen, Kazuki Fujita

Open Journal of Social Sciences Vol.14 No.4, April 22, 2026

DOI: 10.4236/jss.2026.144023 45 Downloads 230 Views Citations
Applying a SERVQUAL Model to Measure the Impact of Service Quality on Customer Loyalty among Local Saudi Banks in Riyadh (Articles)

Abbas N. Albarq

American Journal of Industrial and Business Management Vol.3 No.8, December 23, 2013

DOI: 10.4236/ajibm.2013.38079 10,523 Downloads 18,668 Views Citations
Evidence Implementation Plan (Articles)

Nader Saadeh

Journal of Service Science and Management Vol.12 No.3, April 2, 2019

DOI: 10.4236/jssm.2019.123021 1,066 Downloads 2,208 Views Citations

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