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DOI
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Affiliation
ISSN
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Assessing the Impact of a Managed Services Model on Organisational Performance in the Zambian Telecommunications Industry
(Articles)
Jeremiah Njobvu
,
Isaac N. Simate
Open Journal of Business and Management
Vol.12 No.3
, May 31, 2024
DOI:
10.4236/ojbm.2024.123107
233
Downloads
998
Views
Citations
Systems Approach to Develop a Conceptual Model of the Service Enterprise
(Articles)
Zaida Alarcón-Bernal
,
Ricardo Aceves-García
,
Arturo Fuentes-Zenón
Journal of Service Science and Management
Vol.12 No.6
, September 16, 2019
DOI:
10.4236/jssm.2019.126048
868
Downloads
2,977
Views
Citations
RETRACTED: Optimization of Supply Chain Networks Using MINLP Model with Deterministic Demand
(Articles)
Abdulhadi Altherwi
,
Mohamed Zohdy
Open Journal of Optimization
Vol.9 No.1
, March 11, 2020
DOI:
10.4236/ojop.2020.91001
1,041
Downloads
2,418
Views
Citations
Analysis on the Applicability of Building Pension Model among Community Courtyard
(Articles)
Hui Xiao
,
Di Tian
,
Xiang Li
,
Xing Liu
,
Lei Wu
,
Ling Li
,
Yuerong Zhu
,
Helang Huang
Open Journal of Social Sciences
Vol.6 No.6
, May 23, 2018
DOI:
10.4236/jss.2018.66007
933
Downloads
1,938
Views
Citations
A Conceptual Model That Identifies Mathematical Models and Lean Techniques for Problem-Solving at the Different Decision-Making Levels of Service Companies
(Articles)
Zaida E. Alarcón Bernal
,
Ricardo Aceves García
,
Arturo Fuentes Zenón
Journal of Service Science and Management
Vol.14 No.2
, April 19, 2021
DOI:
10.4236/jssm.2021.142011
697
Downloads
2,299
Views
Citations
The Factors Affecting the Adoption of e-PACRA Services through the Government Service Bus
(Articles)
Gift Kozo Mwinga
,
Jackson Phiri
Open Journal of Business and Management
Vol.10 No.1
, January 27, 2022
DOI:
10.4236/ojbm.2022.101024
308
Downloads
1,649
Views
Citations
Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
, June 16, 2022
DOI:
10.4236/jss.2022.106002
395
Downloads
2,321
Views
Citations
Offering Appropriate Information Technologies at Different Stages in the Customer Service Life Cycle for Improved Service Delivery
(Articles)
Jennifer E. Gerow
,
Janis Miller
Journal of Service Science and Management
Vol.3 No.1
, March 26, 2010
DOI:
10.4236/jssm.2010.31001
7,977
Downloads
14,600
Views
Citations
The Potential Impact of Incentives on Managed Lane Travel
(Articles)
Namoo A. Han
,
Mark W. Burris
Journal of Transportation Technologies
Vol.8 No.4
, August 9, 2018
DOI:
10.4236/jtts.2018.84014
938
Downloads
1,938
Views
Citations
Qualifying and Quantifying IT Services Added Values in Outsourcing Assignments—Service Value Agreement
(Articles)
Merat Ziyarazavi
,
Christer Magnusson
,
Torbjorn Tergesten
Journal of Service Science and Management
Vol.5 No.4
, December 26, 2012
DOI:
10.4236/jssm.2012.54038
4,310
Downloads
7,754
Views
Citations
Health 3.0—The patient-clinician “arabic spring” in healthcare
(Articles)
Serge Gagnon
,
Laurent Chartier
Health
Vol.4 No.2
, February 27, 2012
DOI:
10.4236/health.2012.42008
5,724
Downloads
9,897
Views
Citations
Analysis of Logistics Service Attributes Based on Quantitative Kano Model: A Case Study of Express Delivering Industries in China
(Articles)
Qingliang Meng
,
Nongji Zhou
,
Jian Tian
,
Yijia Chen
,
Fen Zhou
Journal of Service Science and Management
Vol.4 No.1
, March 8, 2011
DOI:
10.4236/jssm.2011.41007
11,383
Downloads
20,896
Views
Citations
The Model of Mobile Knowledge Services System in the Management of Complex Cluster Project
(Articles)
Yong Liu
,
Bingxin Liu
iBusiness
Vol.3 No.1
, March 10, 2011
DOI:
10.4236/ib.2011.31006
10,429
Downloads
17,663
Views
Citations
Improved Radio Network Dimensioning for Real-Time Polling Service on IEEE 802.16 Wireless Networks with QoS Consideration
(Articles)
Thiaw Seng Ng
,
Teong Chee Chuah
,
Yi Fei Tan
International Journal of Communications, Network and System Sciences
Vol.5 No.3
, March 21, 2012
DOI:
10.4236/ijcns.2012.53024
4,118
Downloads
7,324
Views
Citations
Business Models at Work in the Mobile Service Sector
(Articles)
Jeaneth Johansson
,
Malin Malmström
,
Diana Chroneer
,
Maria Ek Styven
,
Anne Engström
,
Birgitta Bergvall-Kåreborn
iBusiness
Vol.4 No.1
, March 31, 2012
DOI:
10.4236/ib.2012.41010
5,854
Downloads
10,889
Views
Citations
Dynamic 3-D Indoor Radio Propagation Model and Applications with Radios from 433 MHZ to 2.4 GHz
(Articles)
Yiming Ji
International Journal of Communications, Network and System Sciences
Vol.5 No.11
, November 26, 2012
DOI:
10.4236/ijcns.2012.511079
6,481
Downloads
9,795
Views
Citations
A Decision Method for Improving Tourism Industry Service Quality under Budget Constraints
(Articles)
Xiaojun Chen
,
Qingliang Meng
,
Ling Zhang
Journal of Service Science and Management
Vol.8 No.5
, October 29, 2015
DOI:
10.4236/jssm.2015.85079
4,050
Downloads
6,244
Views
Citations
Evaluation of School Based Assessment Teacher Training Programme
(Articles)
Mohd Azmi Mat Yusoff
,
Jamil Ahmad
,
Azlin Norhaini Mansor
,
Rahayu Johari
,
Kamisah Othman
,
Norlizah Che Hassan
Creative Education
Vol.7 No.4
, April 20, 2016
DOI:
10.4236/ce.2016.74065
4,264
Downloads
11,145
Views
Citations
Study on the Improvement of Fresh Electricity Suppliers Cold Chain Logistics Service Quality
(Articles)
Yanhong Liu
Journal of Service Science and Management
Vol.9 No.6
, December 2, 2016
DOI:
10.4236/jssm.2016.96050
4,800
Downloads
8,736
Views
Citations
Workflow-Based Platform Design and Implementation for Numerical Weather Prediction Models and Meteorological Data Service
(Articles)
Xiaoxia Chen
,
Min Wei
,
Jing Sun
Atmospheric and Climate Sciences
Vol.7 No.3
, July 26, 2017
DOI:
10.4236/acs.2017.73025
1,698
Downloads
3,308
Views
Citations
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