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Delivering Excellent Customer Service Using House of Quality (HOQ): A Case Study of Delta Shipping Company Limited
(Articles)
Emmanuel Sena Gohoho
,
Michael Kwasi Dzikunu
,
Amewu Attah
,
Alfred Ofori-Abebrese
Open Journal of Social Sciences
Vol.10 No.6
, June 16, 2022
DOI:
10.4236/jss.2022.106002
395
Downloads
2,321
Views
Citations
Joining Methods of Analytic Hierarchy Process (AHP), Kano Model and Quality Function Deployment (QFD) to Improve the Tractor’s Seat Design for Tractor Drivers in Bangladesh
(Articles)
Rafat Mahmud Hridoy
,
Md. Shohel Parvez
,
Nourin Mohsin
American Journal of Industrial and Business Management
Vol.10 No.5
, May 29, 2020
DOI:
10.4236/ajibm.2020.105071
1,397
Downloads
3,409
Views
Citations
Research on the Quasi-Financial Model of the Garment Industry—Taking Heilan Home as an Example
(Articles)
Yanxin Tang
American Journal of Industrial and Business Management
Vol.14 No.4
, April 28, 2024
DOI:
10.4236/ajibm.2024.144029
277
Downloads
1,234
Views
Citations
This article belongs to the Special Issue on
Industrial Economics and Sustainable Development
Nutrient Composition of Dust Emitted from Poultry Broiler Houses in Northwest Arkansas
(Articles)
Sheri L. Herron
,
Kristofor R. Brye
,
Andrew N. Sharpley
,
David M. Miller
,
Mike B. Daniels
Journal of Environmental Protection
Vol.6 No.11
, November 13, 2015
DOI:
10.4236/jep.2015.611110
3,293
Downloads
4,436
Views
Citations
Determination of Nutrient Concentrations in Simulated Rainfall-Runoff from Poultry House Dust Deposited Adjacent to Exhaust Fans
(Articles)
Sheri L. Herron
,
Andrew N. Sharpley
,
Kristofor R. Brye
,
David M. Miller
,
Susan Watkins
,
David McCreery
,
Mike B. Daniels
Journal of Environmental Protection
Vol.7 No.1
, January 7, 2016
DOI:
10.4236/jep.2016.71003
5,111
Downloads
6,209
Views
Citations
House Dust Mite Allergy Models—Reliability for Research of Airway Defensive Mechanisms
(Articles)
Tomas Buday
,
Jana Plevkova
Open Journal of Molecular and Integrative Physiology
Vol.4 No.3
, August 13, 2014
DOI:
10.4236/ojmip.2014.43004
4,971
Downloads
7,138
Views
Citations
A Case Study and the Lessons Learned from In-House Alcohol Based Hand Sanitizer Production in a District Hospital in Rwanda
(Articles)
April Budd
,
Stephanie Lukas
,
Unarose Hogan
,
Kamugisha Priscille
,
Kanamugire Fann
,
Pauline Hill
,
Ndikumana Edouard
,
Jean Bosco Byukusenge
,
Ntigurirwa Placide
,
Mutayomba Aimable
,
Rex Wong
Journal of Service Science and Management
Vol.9 No.2
, April 13, 2016
DOI:
10.4236/jssm.2016.92019
3,252
Downloads
7,118
Views
Citations
Inner-City Neighbourhood Changes Predicted from House Prices in Windsor, Ontario, since the Early- or Mid-1980s
(Articles)
Alan G. Phipps
Journal of Building Construction and Planning Research
Vol.8 No.2
, June 29, 2020
DOI:
10.4236/jbcpr.2020.82009
707
Downloads
1,830
Views
Citations
Economic and Social Attributes of Sold Homes Inside a House Price Bubble in Two Inner-City Neighbourhoods since 2020
(Articles)
Alan G. Phipps
Modern Economy
Vol.16 No.3
, March 24, 2025
DOI:
10.4236/me.2025.163016
81
Downloads
424
Views
Citations
A Model for Software Product Quality Prediction
(Articles)
Brijendra Singh
,
Suresh Prasad Kannojia
Journal of Software Engineering and Applications
Vol.5 No.6
, June 19, 2012
DOI:
10.4236/jsea.2012.56046
6,459
Downloads
11,408
Views
Citations
Effect of Different Shade House on Quality Seedling Raising of High Value Vegetables
(Articles)
A. K. M. Quamruzzaman
,
Ferdouse Islam
,
S. R. Mallick
American Journal of Plant Sciences
Vol.12 No.1
, January 19, 2021
DOI:
10.4236/ajps.2021.121002
883
Downloads
2,697
Views
Citations
Prediction Models for Total Customer Satisfaction Based on the ISO/IEC9126 System Quality Model
(Articles)
Kazuhiro Esaki
American Journal of Operations Research
Vol.3 No.4
, July 12, 2013
DOI:
10.4236/ajor.2013.34037
5,379
Downloads
9,358
Views
Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru
(Articles)
Juan Inquilla-Mamani
,
Fermin F. Chaina-Chura
Open Access Library Journal
Vol.6 No.7
, July 5, 2019
DOI:
10.4236/oalib.1105467
630
Downloads
1,654
Views
Citations
Study on Technical Schemes for Major Pollutants Emission Reduction in Beijing North Canal River Basin Based on Watershed Water Quality Target Management
(Articles)
Gang Wang
,
Denghua Yan
,
Tao Pan
,
Xiaoyan He
,
Jun Qi
,
Minglei Ren
,
Liping Zhao
,
Fan Wang
,
Zhongbo Zhang
,
Xiaoming Jiang
,
Xiaodi Fu
Journal of Water Resource and Protection
Vol.11 No.11
, November 5, 2019
DOI:
10.4236/jwarp.2019.1111077
703
Downloads
1,846
Views
Citations
Multivariate Quality Loss Model and its Coefficient Determination
(Articles)
Shuhai Fan
,
Xia Cao
Journal of Service Science and Management
Vol.3 No.1
, March 29, 2010
DOI:
10.4236/jssm.2010.31013
7,551
Downloads
11,752
Views
Citations
Spatial Competition between Health Care Providers: Effects of Standardization
(Articles)
Björn A. Kuchinke
,
Jürgen Zerth
Theoretical Economics Letters
Vol.5 No.3
, May 22, 2015
DOI:
10.4236/tel.2015.53043
3,067
Downloads
4,180
Views
Citations
This article belongs to the Special Issue on
Business Economics
An Assessment of Villagers’ Satisfaction with the Quality of Construction-Related Services Based on the SERVQUAL Model
(Articles)
Naser Shafieisabet
,
Behzad Doostisabzi
,
Shahryar Azharianfar
Current Urban Studies
Vol.5 No.1
, March 3, 2017
DOI:
10.4236/cus.2017.51002
2,727
Downloads
5,877
Views
Citations
Job Quality and Well-Being: Evidence from DR Congo
(Articles)
Christian Kamenga Mapurita
,
Jody Ngongo
,
Dickens Liwono Moba
,
Gabriel Mbuyi
Theoretical Economics Letters
Vol.11 No.5
, October 26, 2021
DOI:
10.4236/tel.2021.115062
353
Downloads
1,697
Views
Citations
Model-Measurement Comparison of Ammonia Bi-Directional Air-Surface Exchange Fluxes over Agricultural Fields
(Articles)
Zhuanshi He
,
Lorraine Paige Wright
,
Leiming Zhang
Atmospheric and Climate Sciences
Vol.3 No.4
, September 6, 2013
DOI:
10.4236/acs.2013.34048
4,410
Downloads
7,556
Views
Citations
Quality of Care Offered by Nurses Trained under the Decentralised Model and Those Trained under the Traditional Model: A Comparative Study
(Articles)
Lonia Mwape
,
Esther Chirwa
,
Kanyata Kanyata
,
Kestone Lyambai
Creative Education
Vol.13 No.6
, June 30, 2022
DOI:
10.4236/ce.2022.136134
251
Downloads
1,058
Views
Citations
This article belongs to the Special Issue on
Medical Education and Health Education
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