Customers’ Rights - Articles - Scientific Research Publishing

Social Responsibility Practices in the Marketing of Loans by Microfinance Companies in Ghana, the Views of the Customer (Articles)

Yaw Brew, Junwu Chai, Samuel Addae-Boateng, Solomon Sarpong

Open Journal of Business and Management Vol.3 No.4, October 8, 2015

DOI: 10.4236/ojbm.2015.34034 3,887 Downloads 7,476 Views Citations
Emotional Labor between Supervisors and Subordinates: Literature Review and Future Research (Articles)

Meng Li, Linli Liang

Open Journal of Business and Management Vol.4 No.1, January 25, 2016

DOI: 10.4236/ojbm.2016.41015 4,291 Downloads 6,511 Views Citations
Technology Enabled Customer Relationship Management in Supermarket Industry in Nigeria (Articles)

Olamade O. Owolabi, Yusuff S. Adeleke, Kazeem Abubakar

American Journal of Industrial and Business Management Vol.3 No.2, April 23, 2013

DOI: 10.4236/ajibm.2013.32027 8,434 Downloads 16,538 Views Citations
Ensuring Total Quality Management in Urban Housing Promotion Fund (FPHU) in Burundi (Articles)

Marie Chantal Hakizimana, Vénérande Mukamana, Charles Bukuru, Annonciate Ntiranyibagira, Joy Niyonkuru, Jean-Louis Kuburhanwa Chensy-Koko, Anaclet Nzohabonayo

Modern Economy Vol.12 No.12, December 22, 2021

DOI: 10.4236/me.2021.1212098 373 Downloads 1,440 Views Citations
Online Advertising and Customer Satisfaction of E-Tailing Firms in Nigeria (Articles)

N. Gladson Nwokah, Doris Ngirika

Intelligent Information Management Vol.10 No.1, January 5, 2018

DOI: 10.4236/iim.2018.101002 2,445 Downloads 11,773 Views Citations
The Impact of Information and Communication Technology (ICT) on Rural Banks Management. A Case Study of Atiwa-Rural Bank Limited in Ghana (Articles)

John Wiredu, Usman Inuwa Labaran, Emmanuel Nketiah, Benjamin Kwapong Osibo

American Journal of Industrial and Business Management Vol.10 No.10, October 29, 2020

DOI: 10.4236/ajibm.2020.1010106 1,592 Downloads 7,916 Views Citations
Similarities and Differences in the Underlying Factors Influencing Male and Female Students of Technical Universities in the Choice of Banks: Evidence from Takoradi Technical University, Ghana (Articles)

Emmanuel Mensah Baah, Emefa Akua Amponsah, Robertson Asare Otoo

Applied Mathematics Vol.12 No.12, December 28, 2021

DOI: 10.4236/am.2021.1212078 332 Downloads 1,422 Views Citations
Assessing the Internal Control System of Cocoa Processing Company, Tema, Ghana (Articles)

Jonathan Teye, Rita Abigail Teiko Leigh, Okyereh Boateng

Journal of Human Resource and Sustainability Studies Vol.11 No.2, June 16, 2023

DOI: 10.4236/jhrss.2023.112020 404 Downloads 2,295 Views Citations
Customer Care Practice and Its Effects in Burundian Private Hospitals (Articles)

Nduwayo Félicité, Maniraho Jules Joseph, Habineza Samson, Kagayo Asima Sylvie, Mbuyu Zaina Marlaine, Bashirahishize Firmat

Modern Economy Vol.14 No.7, July 14, 2023

DOI: 10.4236/me.2023.147048 248 Downloads 1,284 Views Citations
Modeling Customer Reactions to Congestion in Competitive Service Facilities (Articles)

Mohammad Saidi-Mehrabad, Ebrahim Teimory, Ali Pahlavani

Journal of Service Science and Management Vol.3 No.2, June 29, 2010

DOI: 10.4236/jssm.2010.32024 6,007 Downloads 10,696 Views Citations
Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers (Articles)

Said Echchakoui

American Journal of Industrial and Business Management Vol.3 No.1, January 17, 2013

DOI: 10.4236/ajibm.2013.31003 10,705 Downloads 18,651 Views Citations
The Function of English on the Spread of Chinese Tea Culture under the Background of Cross-Border E-Commerce (Articles)

Jing Tan

Open Journal of Social Sciences Vol.5 No.2, February 14, 2017

DOI: 10.4236/jss.2017.52012 4,899 Downloads 7,460 Views Citations
Impact of Customer Relationship Management Practices on Customer’s Satisfaction in Jordan Ahli Bank and Bank Al-Etihad (Articles)

Basman Al Dalayeen

Journal of Service Science and Management Vol.10 No.1, February 28, 2017

DOI: 10.4236/jssm.2017.101007 2,712 Downloads 8,432 Views Citations
A Qualitative Study on the Outcomes of Social Media Advertising (Articles)

Shariful Islam, Mohammad Iqbal Mahmood

Advances in Journalism and Communication Vol.6 No.2, June 29, 2018

DOI: 10.4236/ajc.2018.62006 3,204 Downloads 14,913 Views Citations
Supply Chain Financial Transshipment Strategy When Customers Switching (Articles)

Sijia Chen, Zhenzhong Guan, Xiaoli Li

Journal of Mathematical Finance Vol.12 No.1, February 22, 2022

DOI: 10.4236/jmf.2022.121014 376 Downloads 1,443 Views Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers (Articles)

Liliane Pasape

iBusiness Vol.14 No.4, December 8, 2022

DOI: 10.4236/ib.2022.144019 424 Downloads 2,399 Views Citations
Exploring Experience Marketing Strategies: A Case Study of Disneyland (Articles)

Fre Tekeste Gebremedhin, Jihong Shao, Yiqing Xia, Mi Zhou

Open Access Library Journal Vol.12 No.6, June 27, 2025

DOI: 10.4236/oalib.1113673 244 Downloads 2,877 Views Citations
We Should All Be Feminists—The Impact of the Protection of Women’s Rights on Economic Growth (Articles)

Jinqiu Zhao

American Journal of Industrial and Business Management Vol.12 No.8, August 17, 2022

DOI: 10.4236/ajibm.2022.128074 307 Downloads 1,265 Views Citations
Natural Rights, Morality, and the Law (Articles)

Drum Peter

Beijing Law Review Vol.2 No.1, March 25, 2011

DOI: 10.4236/blr.2011.21004 9,936 Downloads 17,409 Views Citations
Enforcement of Fundamental Rights in National Constitutions: Resolving the Conflict of Jurisdiction between the Federal High Court and State High Court in Nigeria (Articles)

Eje Adakole Odike, Alero Akujobi

Beijing Law Review Vol.9 No.1, March 9, 2018

DOI: 10.4236/blr.2018.91004 2,274 Downloads 16,941 Views Citations

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