Online Customer Review - Articles - Scientific Research Publishing

The Moderating Role of Mood on the Impact of Perceived Satisfaction on Online Product Evaluation (Articles)

Mohammed Alzanbagi

Open Journal of Business and Management Vol.12 No.1, January 18, 2024

DOI: 10.4236/ojbm.2024.121012 257 Downloads 1,149 Views Citations
This article belongs to the Special Issue on Business Strategy & Development
Online Shopping and Customers’ Satisfaction in Lagos State, Nigeria (Articles)

Omoneye O. Olasanmi

American Journal of Industrial and Business Management Vol.9 No.6, June 30, 2019

DOI: 10.4236/ajibm.2019.96095 7,924 Downloads 16,769 Views Citations
Internal Audit and Review of the Negative Customer Behavior (Articles)

Jing Wu

Journal of Service Science and Management Vol.8 No.4, August 14, 2015

DOI: 10.4236/jssm.2015.84058 8,035 Downloads 10,750 Views Citations
The Effect of Inconsistent Product Attribute Reviews on Consumers’ Purchase Intention (Articles)

Ding Pan, Ya Xu, Yanyan Wu

Psychology Vol.8 No.13, November 29, 2017

DOI: 10.4236/psych.2017.813139 1,448 Downloads 4,662 Views Citations
The Trust in Online Shopping during COVID-19: Case Study from Kosovo (Articles)

Abetare Prebreza, Blerona Shala

Open Access Library Journal Vol.8 No.4, April 30, 2021

DOI: 10.4236/oalib.1107288 1,067 Downloads 23,105 Views Citations
Study on Customer-Perceived Value of Online Clothing Brands (Articles)

Yuling Bai, Cong Li, Jishun Niu

American Journal of Industrial and Business Management Vol.6 No.8, August 31, 2016

DOI: 10.4236/ajibm.2016.68088 4,977 Downloads 9,080 Views Citations
Research on the Impact of Online Service Remedy on Customer Interactive Behavior in Virtual Brand Community (Articles)

Hai Hu, Dongpu Li

Open Journal of Business and Management Vol.7 No.1, January 3, 2019

DOI: 10.4236/ojbm.2019.71010 1,177 Downloads 2,468 Views Citations
Systematic Literature Review on Product and Customer Centricity, Customer Experience, and Loyalty (Articles)

Jairo da Silva Muniz Sobrinho, Murillo de Oliveira Dias, Guilherme Vieira Marcolino, Poliano Bastos da Cruz

Open Journal of Business and Management Vol.13 No.2, March 11, 2025

DOI: 10.4236/ojbm.2025.132049 264 Downloads 1,711 Views Citations
An Empirical Study of Perceived Factors Affecting Customer Satisfaction to Re-Purchase Intention in Online Stores in China (Articles)

Shahzad Ahmad Khan, Yan Liang, Sumaira Shahzad

Journal of Service Science and Management Vol.8 No.3, May 8, 2015

DOI: 10.4236/jssm.2015.83032 24,028 Downloads 37,290 Views Citations
Big Data Stream Analytics for Near Real-Time Sentiment Analysis (Articles)

Otto K. M. Cheng, Raymond Lau

Journal of Computer and Communications Vol.3 No.5, May 25, 2015

DOI: 10.4236/jcc.2015.35024 7,084 Downloads 9,650 Views Citations
The Effect of Ambivalence Online Review on Consumer Purchasing Intention (Articles)

Yanyan Wu, Ding Pan

Psychology Vol.8 No.6, April 30, 2017

DOI: 10.4236/psych.2017.86055 2,398 Downloads 5,914 Views Citations
A Chinese Product Feature Extraction Method Based on KNN Algorithm (Articles)

Biao Ma, Haiyan Chen

Open Journal of Social Sciences Vol.5 No.10, October 13, 2017

DOI: 10.4236/jss.2017.510012 1,142 Downloads 2,537 Views Citations
What We Know and Don’t Know about Manager Responses: A Review and Synthesis of the Literature (Articles)

Zhaoxu Fang

Open Journal of Social Sciences Vol.8 No.5, May 8, 2020

DOI: 10.4236/jss.2020.85002 1,052 Downloads 3,141 Views Citations
A Review of Types of Assessment and Evaluation during the COVID-19 Pandemic across the Continents (General Assessment) (Articles)

Kayatri Vasu, Nadya Supian, Vahid Nimehchisalem, Jean D. Kirshner, Sharon Chong Yee Ling

Creative Education Vol.15 No.6, June 27, 2024

DOI: 10.4236/ce.2024.156069 178 Downloads 814 Views Citations
Research Progress on Online Health Information-Seeking Behavior among HIV/AIDS Patients (Articles)

Jingling Lu, Maosong Li, Lirong Cheng, Qilian He

Journal of Biosciences and Medicines Vol.14 No.1, January 27, 2026

DOI: 10.4236/jbm.2026.141030 71 Downloads 361 Views Citations
A Comparative Study of Customer Value Drivers between Traditional Channels and Network Channel (Articles)

Sili Wang, Dahai Dong

Open Journal of Social Sciences Vol.3 No.3, March 18, 2015

DOI: 10.4236/jss.2015.33011 3,422 Downloads 4,910 Views Citations
Online Marketing: Social Media Influencer’s Impact on Shopping Tactics in the United States (Articles)

Raiyan, Mustakim Bin Aziz, Saddam Hosain, Sweety Rani Dhar, Mohammad Hossain, Syeda Kamari Noor

American Journal of Industrial and Business Management Vol.14 No.11, November 29, 2024

DOI: 10.4236/ajibm.2024.1411078 674 Downloads 3,507 Views Citations
Automatic Mining of Customer Pain Points from Open Reviews: The “Review to Pain Matrix” Workflow (Articles)

Konstantin Zhuchkov

American Journal of Industrial and Business Management Vol.15 No.9, September 5, 2025

DOI: 10.4236/ajibm.2025.159060 119 Downloads 888 Views Citations
A Systematic Review of Perception of E-Learning Users in Formal Education during COVID-19 Pandemic (Articles)

Wendy Kulan Anak Igai, Melor Md. Yunus

Creative Education Vol.13 No.6, June 27, 2022

DOI: 10.4236/ce.2022.136123 538 Downloads 2,355 Views Citations
Review on “Ideal Characteristics of Managers in Manufacturing Companies” (Articles)

Uri Porath

Modern Economy Vol.14 No.9, September 19, 2023

DOI: 10.4236/me.2023.149064 258 Downloads 1,039 Views Citations

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