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Emotional Labor between Supervisors and Subordinates: Literature Review and Future Research (Articles)

Meng Li, Linli Liang

Open Journal of Business and Management Vol.4 No.1, January 25, 2016

DOI: 10.4236/ojbm.2016.41015 4,262 Downloads 6,429 Views Citations
Technology Enabled Customer Relationship Management in Supermarket Industry in Nigeria (Articles)

Olamade O. Owolabi, Yusuff S. Adeleke, Kazeem Abubakar

American Journal of Industrial and Business Management Vol.3 No.2, April 23, 2013

DOI: 10.4236/ajibm.2013.32027 8,385 Downloads 16,441 Views Citations
Ensuring Total Quality Management in Urban Housing Promotion Fund (FPHU) in Burundi (Articles)

Marie Chantal Hakizimana, Vénérande Mukamana, Charles Bukuru, Annonciate Ntiranyibagira, Joy Niyonkuru, Jean-Louis Kuburhanwa Chensy-Koko, Anaclet Nzohabonayo

Modern Economy Vol.12 No.12, December 22, 2021

DOI: 10.4236/me.2021.1212098 335 Downloads 1,386 Views Citations
Social Responsibility Practices in the Marketing of Loans by Microfinance Companies in Ghana, the Views of the Customer (Articles)

Yaw Brew, Junwu Chai, Samuel Addae-Boateng, Solomon Sarpong

Open Journal of Business and Management Vol.3 No.4, October 8, 2015

DOI: 10.4236/ojbm.2015.34034 3,833 Downloads 7,371 Views Citations
Online Advertising and Customer Satisfaction of E-Tailing Firms in Nigeria (Articles)

N. Gladson Nwokah, Doris Ngirika

Intelligent Information Management Vol.10 No.1, January 5, 2018

DOI: 10.4236/iim.2018.101002 2,388 Downloads 11,667 Views Citations
The Impact of Information and Communication Technology (ICT) on Rural Banks Management. A Case Study of Atiwa-Rural Bank Limited in Ghana (Articles)

John Wiredu, Usman Inuwa Labaran, Emmanuel Nketiah, Benjamin Kwapong Osibo

American Journal of Industrial and Business Management Vol.10 No.10, October 29, 2020

DOI: 10.4236/ajibm.2020.1010106 1,558 Downloads 7,830 Views Citations
Similarities and Differences in the Underlying Factors Influencing Male and Female Students of Technical Universities in the Choice of Banks: Evidence from Takoradi Technical University, Ghana (Articles)

Emmanuel Mensah Baah, Emefa Akua Amponsah, Robertson Asare Otoo

Applied Mathematics Vol.12 No.12, December 28, 2021

DOI: 10.4236/am.2021.1212078 293 Downloads 1,341 Views Citations
Assessing the Internal Control System of Cocoa Processing Company, Tema, Ghana (Articles)

Jonathan Teye, Rita Abigail Teiko Leigh, Okyereh Boateng

Journal of Human Resource and Sustainability Studies Vol.11 No.2, June 16, 2023

DOI: 10.4236/jhrss.2023.112020 360 Downloads 2,176 Views Citations
Customer Care Practice and Its Effects in Burundian Private Hospitals (Articles)

Nduwayo Félicité, Maniraho Jules Joseph, Habineza Samson, Kagayo Asima Sylvie, Mbuyu Zaina Marlaine, Bashirahishize Firmat

Modern Economy Vol.14 No.7, July 14, 2023

DOI: 10.4236/me.2023.147048 225 Downloads 1,229 Views Citations
Modeling Customer Reactions to Congestion in Competitive Service Facilities (Articles)

Mohammad Saidi-Mehrabad, Ebrahim Teimory, Ali Pahlavani

Journal of Service Science and Management Vol.3 No.2, June 29, 2010

DOI: 10.4236/jssm.2010.32024 5,962 Downloads 10,621 Views Citations
Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers (Articles)

Said Echchakoui

American Journal of Industrial and Business Management Vol.3 No.1, January 17, 2013

DOI: 10.4236/ajibm.2013.31003 10,621 Downloads 18,495 Views Citations
The Function of English on the Spread of Chinese Tea Culture under the Background of Cross-Border E-Commerce (Articles)

Jing Tan

Open Journal of Social Sciences Vol.5 No.2, February 14, 2017

DOI: 10.4236/jss.2017.52012 4,849 Downloads 7,348 Views Citations
Impact of Customer Relationship Management Practices on Customer’s Satisfaction in Jordan Ahli Bank and Bank Al-Etihad (Articles)

Basman Al Dalayeen

Journal of Service Science and Management Vol.10 No.1, February 28, 2017

DOI: 10.4236/jssm.2017.101007 2,696 Downloads 8,381 Views Citations
A Qualitative Study on the Outcomes of Social Media Advertising (Articles)

Shariful Islam, Mohammad Iqbal Mahmood

Advances in Journalism and Communication Vol.6 No.2, June 29, 2018

DOI: 10.4236/ajc.2018.62006 3,171 Downloads 14,774 Views Citations
Supply Chain Financial Transshipment Strategy When Customers Switching (Articles)

Sijia Chen, Zhenzhong Guan, Xiaoli Li

Journal of Mathematical Finance Vol.12 No.1, February 22, 2022

DOI: 10.4236/jmf.2022.121014 337 Downloads 1,378 Views Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers (Articles)

Liliane Pasape

iBusiness Vol.14 No.4, December 8, 2022

DOI: 10.4236/ib.2022.144019 378 Downloads 2,287 Views Citations
Exploring Experience Marketing Strategies: A Case Study of Disneyland (Articles)

Fre Tekeste Gebremedhin, Jihong Shao, Yiqing Xia, Mi Zhou

Open Access Library Journal Vol.12 No.6, June 27, 2025

DOI: 10.4236/oalib.1113673 235 Downloads 2,706 Views Citations
Evaluation of Performances of Intermodal Import-Export Freight Transport System in Ethiopia (Articles)

Tadesse Kenea Amentae, Girma Gebresenbet

Journal of Service Science and Management Vol.8 No.1, February 3, 2015

DOI: 10.4236/jssm.2015.81007 6,240 Downloads 9,211 Views Citations
E-Integrated Marketing Communication and Its Impact on Customers’ Attitudes (Articles)

Suleiman A. Al Khattab, As’ad H. Abu-Rumman, Ghadeer Methqal Zaidan

American Journal of Industrial and Business Management Vol.5 No.8, August 12, 2015

DOI: 10.4236/ajibm.2015.58053 8,549 Downloads 14,992 Views Citations
Socio-Cultural and Economic Factors in Cross-Border Purchase: A Study of Customers’ Perspective in Sunauli-Nepal/India Border (Articles)

Udaya Raj Paudel, Niranjan Devkota, Udbodh Bhandari

Modern Economy Vol.9 No.6, June 7, 2018

DOI: 10.4236/me.2018.96070 1,489 Downloads 5,587 Views Citations

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