has been cited by the following article(s):
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[1]
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Customer loyalty toward mobile wallet apps in the post-COVID-19 period: The moderating role of customer engagement in Jordan
Innovative Marketing ,
2026
DOI:10.21511/im.22(1).2026.17
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[2]
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THE RELATIONSHIP BETWEEN NURSES' RESPONSE TIME AND PATIENTCARE QUALITY IN THE EMERGENCY DEPARTMENT OF PROF. DR.SOEKANDAR REGIONAL HOSPITAL, MOJOKERTO REGENCY
International Journal of Nursing and Midwifery Science (IJNMS),
2026
DOI:10.29082/IJNMS/2026/Vol10/Iss1/798
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[3]
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The Effect of Service Quality on Customer Retention: Insights from Travel Agency Managers in the KRI
Management Dynamics in the Knowledge Economy,
2026
DOI:10.2478/mdke-2026-0013
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[4]
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The analysis of service quality, patient satisfaction, and patient loyalty in a police resort primary healthcare clinic: A mixed-methods study
Malque Health,
2026
DOI:10.31893/health.2026018
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[5]
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Unveiling excellence in Indian healthcare: a patient-centric PRISMA analysis of hospital service quality, patient satisfaction and loyalty
International Journal of Pharmaceutical and Healthcare Marketing,
2025
DOI:10.1108/IJPHM-05-2024-0043
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[6]
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Antecedents of Patient Loyalty: Exploring Mediating and Moderating Paradigms in Public Hospitals
Patient Preference and Adherence,
2025
DOI:10.2147/PPA.S492710
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[7]
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Assessing patient satisfaction with practitioner communication: patient-centered care, hospital environment and patient trust in the public hospitals
Frontiers in Medicine,
2025
DOI:10.3389/fmed.2025.1544498
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[8]
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Analysis of the Relationship Between Service Quality, Healthcare Facilities, Patient Satisfaction, and the Intention To Migrate BPJS Patients to Other Healthcare Facilities at Wonokusumo Health Center
JBMP (Jurnal Bisnis, Manajemen dan Perbankan),
2025
DOI:10.21070/jbmp.v11i2.2230
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[9]
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The Effect of Consumer Satisfaction on Loyalty and Word of Mouth in Fast Food Restaurants Among Gen Z
International Journal of Economics (IJEC),
2025
DOI:10.55299/ijec.v4i1.1296
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[10]
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Factors affecting employee retention: An empirical study in Nepalese commercial banks
Banks and Bank Systems,
2024
DOI:10.21511/bbs.19(3).2024.14
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