Biography

Prof. Miranda Kitterlin-Lynch

Florida International University, USA

Professor


Email: [email protected]


Qualifications

2010 Ph.D., University of Nevada, Las Vegas, Hotel Administration

2005 MS, University of Louisiana, Lafayette, Human Resources

2003 BS, University of Louisiana, Lafayette, Hospitality Management


Publications (Selected)

  1. Caligiuri,M. Foster, A., Jolly, P. & Kitterlin-Lynch, M. (2025). Are We Truly Diverse: Investigating the Diversity in Hospitality and Tourism Faculty within the United States. ICHRIE Research Reports. [in press]
  2. Bagnera, S. & Kitterlin-Lynch, M. (2025). AAHOACON25 Top Takeaways: Power, Purpose & Possibility in the Big Easy. Hertelier. https://www.hertelier.com/post/aahoacon-2025 [Editorially Reviewed]
  3. Kitterlin-Lynch, M. & Gomez, D. (2025). Empowering Women in Hospitality: The Role of AI. Hertelier. https://www.hertelier.com/post/empowering-women-in-hospitality-ai [Editorially Reviewed]
  4. Kitterlin-Lynch, M., & Alexander, K. (2024). Facing the challenge: Social anxiety’s impact on hospitality management readiness Managers must understand, navigate growing pressures among students. Hotel News Now. [Editorially Reviewed]
  5. Kitterlin-Lynch, M., & Ponting, S. (2024). Was it all bad? How the pandemic shaped hospitality employees’ professional identity. Hotel News Now. [Editorially Reviewed]
  6. Kitterlin-Lynch, M. (2024). “Cut on the Bias: Fashion Discrimination in the Hospitality Workplace.” Hertelier. https://www.hertelier.com/post/fashion-discrimination-in-hospitality [Editorially Reviewed]
  7. Kitterlin-Lynch, M. (2024). The costs of workplace violence are too high to ignore. The Conversation. https://hbr.org/2018/01/sexual-harassment-is-pervasive-in-the-restaurant-industry-heres-what-needs-to-change [Editorially Reviewed]
  8. Kitterlin-Lynch, M. & Williams, J. (2024). Navigating the New Norm in the Hospitality Industry:
  9. A Reflection on Needed Changes in Leadership. Hotel News Now. https://www.costar.com/article/406937990/navigating-the-new-norm-in-the-hospitality-industry [Editorially Reviewed]
  10. Kitterlin-Lynch, M. & Pan, T. (2023). Empowering Success through Female Mentorship. Hertelier. https://www.hertelier.com/post/empowering-success-through-female-mentorship [Editorially Reviewed]
  11. Hight, S. K., Kitterlin-Lynch, M., Cain, L., & Park, J. Y. (2024). What happens to restaurant employees during times of distress? A focus on separation strategies, emotional outcomes, and drinking behaviors. International Journal of Hospitality Management, 117, 103632.
  12. Russen, M., Dawson, M., Madera, J. M., Kitterlin-Lynch, M., & Abbott, J. L. (2023). Leadership inclusion theory: a grounded theory study on hotel executives. International Journal of Contemporary Hospitality Management, 35(11), 3825-3843.
  13. Mekouar, M., Schoffstall, D. G., Kitterlin-Lynch, M., & Ji, Y. (2023). The Value of Hospitality Education: Perceptions of Industry Leaders. Journal of Hospitality & Tourism Education, 1-4.
  14. Lu, L., Zhao, J., & Kitterlin, M. (2023). Comparing potential and repeat Chinese guests' cruise travel intentions in post-COVID-19. Journal of Global Hospitality and Tourism, 2(1), 53-70.
  15. Kitterlin-Lynch, M., Williams, J. A., Moreo, A., Cain, L. N., & Pan, T. (2023). Perceptions of best practices for higher education administrators in times of crisis. Journal of Teaching in Travel & Tourism, 23(3), 354-366. *Invited Paper
  16. Russen, M., & Kitterlin-Lynch, M. (2022). New Research Reveals the Truth About Breaking the Glass Ceiling in Hotel Management. Hertelier. https://www.hertelier.com/post/new-research-reveals-truth-about-breaking-the-glass-ceiling
  17. Kitterlin-Lynch, M., & Thomas, L. (2022). Hotels Still Missing the Mark in Black Representation: Industry Talking the Talk, but Not Walking the Walk. Hotel News Now. https://www.costar.com/article/1505834210/hotels-still-missing-the-mark-in-black-representation
  18. Kitterlin, M. (accepted). Addressing the lack of Black representation. International Hospitality Review.
  19. Brownstein, D. & Kitterlin-Lynch, M. (in press).  Ready or not: An in-home amenities boom is coming. International Hospitality Review.
  20. Moreo, A., Pan, T., Cain, L., Kitterlin-Lynch, M. & Williams, J. (2022). Women in Foodservice: Persevering in a #MeToo World. Journal of Human Resources in Hospitality and Tourism
  21. Cain, L., Orlowski, M. & Kitterlin-Lynch, M. (2021). A holistic investigation of special event volunteer motivation. Event Management, 25, 473-487.
  22. Thomas, L. & Kitterlin-Lynch, M. (2021). Hotels, we still have a problem: Strategies for finding and keeping Black leaders. Hotel News Now. NPR.
  23. Cain, L. & Kitterlin-Lynch, M. (2021). Shielding the messenger: Why it’s more important than ever to protect the frontline staff from harassment. Hotel News Now. NPR.
  24. Pan, T., Shu, F., Kitterlin-Lynch, M. & Beckman, E. (2021). Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America. Tourism Management, 85
  25. Smith, R.A., Kitterlin-Lynch, M., Pierre, Y., and Moreo, A. (2021). Exploration of workplace bullying in the foodservice industry. Journal of Human Resources in Hospitality and Tourism, 20(2).
  26. Beckman, E., Pan, T., Kitterlin-Lynch, M. & Cain, L. (2021). Identifying motivating factors among college students that influence repeat participation among special event volunteers: The moderating role of class standing. International Journal of Event and Festival Management, 12(2).
  27. Doughty, L., Moreo, A. & Kitterlin-Lynch, M. (2020). Bullying: A Dish Best Removed from the Menu. International Hospitality Review, 34(1), 1-4.
  28. Yoo, M., Kitterlin-Lynch, M. & Kim, B. (2020). Motivating and Retaining Festival Patronage. Event Management, 24(4), 447-461.
  29. Stott, S., Cain, L., & Kittelrin-Lynch, M. (2020). Hurricane Harvey makes waves in for tourism in Texas: A case study. Journal of Hospitality and Tourism Cases, 8(1).
  30. Traynor, M., Chen, C. & Kitterlin-Lynch, M. (2019). Contracting School Meals in a Rural Florida District. International Hospitality Review, 32(2).
  31. Kitterlin-Lynch, M. & Cain, L. (2019). Female Leaders: Climbing the Ladder in a #MeToo World. Hotel Business Review: Hotelexecutive.com.
  32. Kitterlin, M. (2018). Millennial Workers: Expectation Versus Reality. Hotel Business Review: Hotelexecutive.com.
  33. Williams, J., Benjamin, S., Brown, E., Kitterlin, M., Schoffstall, D., & Zaman, M.D. (2018). Hospitality faculty mentoring program for assistant professors. Journal of Hospitality & Tourism Education, 31(2), 111-118.
  34. Kitterlin, M. (2018). Millennial Workers: The Best Strategies That We Have Learned. Hotel Business Review: Hotelexecutive.com.
  35. Kaminski, K., Kitterlin-Lynch, M., Cain, L. & Beckman, E. (2018). Drug use and its perceived consequences: A comparison of foodservice and non-foodservice employees. International Journal of Hospitality Management, 77, 238-244.
  36. Kitterlin-Lynch, M., Thomas, L. Y., & Cain, L. N. (2018). A comparative exploration of foodservice workers’ illicit drug use. Perspectives in Asian Leisure and Tourism, 3(1/3), 1-39.


Profile Details

WoS ResearcherID: ABB-5518-2021

https://discovery.fiu.edu/display/person-kitterlinmiranda

https://hospitality.fiu.edu/faculty/profiles/lynch-miranda-kitterlin--phd.html

https://scholar.google.com/citations?user=3cf3xzsAAAAJ&hl=en

https://www.linkedin.com/in/miranda-kitterlin-lynch-phd-43122615/

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