Prof. Miranda Kitterlin-Lynch
Florida International University, USA
Professor
Email: [email protected]
Qualifications
2010 Ph.D., University of Nevada, Las Vegas, Hotel Administration
2005 MS, University of Louisiana, Lafayette, Human Resources
2003 BS, University of Louisiana, Lafayette, Hospitality Management
Publications (Selected)
-
Caligiuri,M. Foster, A., Jolly, P. & Kitterlin-Lynch, M. (2025). Are We Truly Diverse: Investigating the Diversity in Hospitality and Tourism Faculty within the United States. ICHRIE Research Reports. [in press]
-
Bagnera, S. & Kitterlin-Lynch, M. (2025). AAHOACON25 Top Takeaways: Power, Purpose & Possibility in the Big Easy. Hertelier. https://www.hertelier.com/post/aahoacon-2025 [Editorially Reviewed]
-
Kitterlin-Lynch, M. & Gomez, D. (2025). Empowering Women in Hospitality: The Role of AI. Hertelier. https://www.hertelier.com/post/empowering-women-in-hospitality-ai [Editorially Reviewed]
-
Kitterlin-Lynch, M., & Alexander, K. (2024). Facing the challenge: Social anxiety’s impact on hospitality management readiness Managers must understand, navigate growing pressures among students. Hotel News Now. [Editorially Reviewed]
-
Kitterlin-Lynch, M., & Ponting, S. (2024). Was it all bad? How the pandemic shaped hospitality employees’ professional identity. Hotel News Now. [Editorially Reviewed]
-
Kitterlin-Lynch, M. (2024). “Cut on the Bias: Fashion Discrimination in the Hospitality Workplace.” Hertelier. https://www.hertelier.com/post/fashion-discrimination-in-hospitality [Editorially Reviewed]
-
Kitterlin-Lynch, M. (2024). The costs of workplace violence are too high to ignore. The Conversation. https://hbr.org/2018/01/sexual-harassment-is-pervasive-in-the-restaurant-industry-heres-what-needs-to-change [Editorially Reviewed]
-
Kitterlin-Lynch, M. & Williams, J. (2024). Navigating the New Norm in the Hospitality Industry:
-
A Reflection on Needed Changes in Leadership. Hotel News Now. https://www.costar.com/article/406937990/navigating-the-new-norm-in-the-hospitality-industry [Editorially Reviewed]
-
Kitterlin-Lynch, M. & Pan, T. (2023). Empowering Success through Female Mentorship. Hertelier. https://www.hertelier.com/post/empowering-success-through-female-mentorship [Editorially Reviewed]
-
Hight, S. K., Kitterlin-Lynch, M., Cain, L., & Park, J. Y. (2024). What happens to restaurant employees during times of distress? A focus on separation strategies, emotional outcomes, and drinking behaviors. International Journal of Hospitality Management, 117, 103632.
-
Russen, M., Dawson, M., Madera, J. M., Kitterlin-Lynch, M., & Abbott, J. L. (2023). Leadership inclusion theory: a grounded theory study on hotel executives. International Journal of Contemporary Hospitality Management, 35(11), 3825-3843.
-
Mekouar, M., Schoffstall, D. G., Kitterlin-Lynch, M., & Ji, Y. (2023). The Value of Hospitality Education: Perceptions of Industry Leaders. Journal of Hospitality & Tourism Education, 1-4.
-
Lu, L., Zhao, J., & Kitterlin, M. (2023). Comparing potential and repeat Chinese guests' cruise travel intentions in post-COVID-19. Journal of Global Hospitality and Tourism, 2(1), 53-70.
-
Kitterlin-Lynch, M., Williams, J. A., Moreo, A., Cain, L. N., & Pan, T. (2023). Perceptions of best practices for higher education administrators in times of crisis. Journal of Teaching in Travel & Tourism, 23(3), 354-366. *Invited Paper
-
Russen, M., & Kitterlin-Lynch, M. (2022). New Research Reveals the Truth About Breaking the Glass Ceiling in Hotel Management. Hertelier. https://www.hertelier.com/post/new-research-reveals-truth-about-breaking-the-glass-ceiling
-
Kitterlin-Lynch, M., & Thomas, L. (2022). Hotels Still Missing the Mark in Black Representation: Industry Talking the Talk, but Not Walking the Walk. Hotel News Now. https://www.costar.com/article/1505834210/hotels-still-missing-the-mark-in-black-representation
-
Kitterlin, M. (accepted). Addressing the lack of Black representation. International Hospitality Review.
-
Brownstein, D. & Kitterlin-Lynch, M. (in press). Ready or not: An in-home amenities boom is coming. International Hospitality Review.
-
Moreo, A., Pan, T., Cain, L., Kitterlin-Lynch, M. & Williams, J. (2022). Women in Foodservice: Persevering in a #MeToo World. Journal of Human Resources in Hospitality and Tourism
-
Cain, L., Orlowski, M. & Kitterlin-Lynch, M. (2021). A holistic investigation of special event volunteer motivation. Event Management, 25, 473-487.
-
Thomas, L. & Kitterlin-Lynch, M. (2021). Hotels, we still have a problem: Strategies for finding and keeping Black leaders. Hotel News Now. NPR.
-
Cain, L. & Kitterlin-Lynch, M. (2021). Shielding the messenger: Why it’s more important than ever to protect the frontline staff from harassment. Hotel News Now. NPR.
-
Pan, T., Shu, F., Kitterlin-Lynch, M. & Beckman, E. (2021). Perceptions of cruise travel during the COVID-19 pandemic: Market recovery strategies for cruise businesses in North America. Tourism Management, 85
-
Smith, R.A., Kitterlin-Lynch, M., Pierre, Y., and Moreo, A. (2021). Exploration of workplace bullying in the foodservice industry. Journal of Human Resources in Hospitality and Tourism, 20(2).
-
Beckman, E., Pan, T., Kitterlin-Lynch, M. & Cain, L. (2021). Identifying motivating factors among college students that influence repeat participation among special event volunteers: The moderating role of class standing. International Journal of Event and Festival Management, 12(2).
-
Doughty, L., Moreo, A. & Kitterlin-Lynch, M. (2020). Bullying: A Dish Best Removed from the Menu. International Hospitality Review, 34(1), 1-4.
-
Yoo, M., Kitterlin-Lynch, M. & Kim, B. (2020). Motivating and Retaining Festival Patronage. Event Management, 24(4), 447-461.
-
Stott, S., Cain, L., & Kittelrin-Lynch, M. (2020). Hurricane Harvey makes waves in for tourism in Texas: A case study. Journal of Hospitality and Tourism Cases, 8(1).
-
Traynor, M., Chen, C. & Kitterlin-Lynch, M. (2019). Contracting School Meals in a Rural Florida District. International Hospitality Review, 32(2).
-
Kitterlin-Lynch, M. & Cain, L. (2019). Female Leaders: Climbing the Ladder in a #MeToo World. Hotel Business Review: Hotelexecutive.com.
-
Kitterlin, M. (2018). Millennial Workers: Expectation Versus Reality. Hotel Business Review: Hotelexecutive.com.
-
Williams, J., Benjamin, S., Brown, E., Kitterlin, M., Schoffstall, D., & Zaman, M.D. (2018). Hospitality faculty mentoring program for assistant professors. Journal of Hospitality & Tourism Education, 31(2), 111-118.
-
Kitterlin, M. (2018). Millennial Workers: The Best Strategies That We Have Learned. Hotel Business Review: Hotelexecutive.com.
-
Kaminski, K., Kitterlin-Lynch, M., Cain, L. & Beckman, E. (2018). Drug use and its perceived consequences: A comparison of foodservice and non-foodservice employees. International Journal of Hospitality Management, 77, 238-244.
-
Kitterlin-Lynch, M., Thomas, L. Y., & Cain, L. N. (2018). A comparative exploration of foodservice workers’ illicit drug use. Perspectives in Asian Leisure and Tourism, 3(1/3), 1-39.
Profile Details
WoS ResearcherID: ABB-5518-2021
https://discovery.fiu.edu/display/person-kitterlinmiranda
https://hospitality.fiu.edu/faculty/profiles/lynch-miranda-kitterlin--phd.html
https://scholar.google.com/citations?user=3cf3xzsAAAAJ&hl=en
https://www.linkedin.com/in/miranda-kitterlin-lynch-phd-43122615/