Complaint service management - Articles - Scientific Research Publishing

Strategies Hospital Manager Use to Improve Customer Services (Articles)

Delores J. Leonard, Charles Needham

Open Journal of Business and Management Vol.8 No.2, March 23, 2020

DOI: 10.4236/ojbm.2020.82051 1,829 Downloads 9,922 Views Citations
Design and Implementation of End to End Encrypted Short Message Service (SMS) Using Hybrid Cipher Algorithm (Articles)

Emmanuel Nwabueze Ekwonwune, Victor Chibunna Enyinnaya

Journal of Software Engineering and Applications Vol.13 No.3, March 31, 2020

DOI: 10.4236/jsea.2020.133003 1,406 Downloads 5,949 Views Citations
i-Tree Eco Analysis of Landscape Vegetation on Remediated Areas of Oak Ridge National Laboratory (Articles)

Sally Ross, Sharon Jean-Philippe, Wayne Clatterbuck, Neil Giffen, Jamie Herold, John Zobel

Open Journal of Forestry Vol.10 No.4, October 11, 2020

DOI: 10.4236/ojf.2020.104026 1,118 Downloads 2,729 Views Citations
This article belongs to the Special Issue on Forest Management
Location Based Navigation Service Technology: Development of an Optimization Algorithm for Multivariate Contextual Cartographic Content in Location Based Navigation Service (Articles)

Charles Busera Wasomi, Edward Hunja Waithaka, Moses Karoki Gachari, David Ndegwa Kuria

Journal of Computer and Communications Vol.10 No.1, January 26, 2022

DOI: 10.4236/jcc.2022.101004 276 Downloads 1,155 Views Citations
This article belongs to the Special Issue on Mobile Computing and Communications
Implementing Quality Management Tools to Improve Customer’s Journey at Café (Articles)

Noha Abdullah Alajhar, Emtinan Almiqbel, Lujain Alamoudi, Reem Mashat, Khalid Husain

Open Journal of Business and Management Vol.10 No.4, July 28, 2022

DOI: 10.4236/ojbm.2022.104105 1,070 Downloads 5,487 Views Citations
Unleashing the Power of Innovation in CDMOs through Customer-Centricity and Culture of Service (Articles)

Kishore Kumar Hotha

American Journal of Industrial and Business Management Vol.13 No.4, April 24, 2023

DOI: 10.4236/ajibm.2023.134016 629 Downloads 3,189 Views Citations
A Model for Increasing Pre-Service Mathematics HBCU Teacher Effectiveness through National Board for Professional Teaching Standards (NBPTS) (Articles)

Twianie Roberts, Marcia Millet

Open Journal of Social Sciences Vol.11 No.6, June 14, 2023

DOI: 10.4236/jss.2023.116005 229 Downloads 880 Views Citations
This article belongs to the Special Issue on Education, Culture and Society
An Assessment of the Effectiveness of the Internal Audit on the Performance of the Public Sector: Case Study of the National Revenue Authority (NRA) (Articles)

Abu Kai Kamara

Open Access Library Journal Vol.10 No.8, August 25, 2023

DOI: 10.4236/oalib.1110432 358 Downloads 2,821 Views Citations
Medicine Procurement Framework for Public Hospitals under the Ministry of Health in Ghana: A Case of the Western Region (Articles)

Godswill Domie, Samuel Dodzi

Open Journal of Business and Management Vol.11 No.5, September 11, 2023

DOI: 10.4236/ojbm.2023.115115 348 Downloads 2,064 Views Citations
The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay) (Articles)

Md. Estiak Ibne Monjur, Abu Hurira Rifat, Md. Rasidul Islam, Md. Ratan Bhuiyan

Open Journal of Business and Management Vol.11 No.5, September 21, 2023

DOI: 10.4236/ojbm.2023.115132 1,077 Downloads 7,847 Views Citations
A Hybrid DNN-RBFNN Model for Intrusion Detection System (Articles)

Wafula Maurice Oboya, Anthony Waititu Gichuhi, Anthony Wanjoya

Journal of Data Analysis and Information Processing Vol.11 No.4, November 1, 2023

DOI: 10.4236/jdaip.2023.114019 266 Downloads 1,201 Views Citations
Sectoral Channels of FDI into Productivity Growth in Africa (Articles)

Anthony Adu-Asare Idun, Emmanuella Ekua Efiinu, Mohammed Anokye Adam, Eric Agyenim-Boateng

Open Journal of Business and Management Vol.12 No.4, July 31, 2024

DOI: 10.4236/ojbm.2024.124146 207 Downloads 825 Views Citations
The Impacts of State Instability on Services Delivery in Post-Conflict South Sudan (Articles)

Miyar Ezekiel De’Nyok

Open Journal of Political Science Vol.15 No.1, January 14, 2025

DOI: 10.4236/ojps.2025.151011 173 Downloads 1,220 Views Citations
Optimizing Digital Reference Services Utilization: A Comparative Study of Two University Libraries in Nigeria and Malaysia (Articles)

Ibrahim Ismail Isa, Nor Saadah Binti Md Nor, Sharifah Nur Amirah BT, Shah Asadullah

Open Access Library Journal Vol.12 No.4, April 21, 2025

DOI: 10.4236/oalib.1113243 73 Downloads 708 Views Citations
QoS in Node-Disjoint Routing for Ad Hoc Networks (Articles)

Luo LIU, Laurie CUTHBERT

International Journal of Communications, Network and System Sciences Vol.1 No.1, June 6, 2008

DOI: 10.4236/ijcns.2008.11011 6,291 Downloads 11,433 Views Citations
Two-Tier GCT Based Approach for Attack Detection (Articles)

Zhiwen Wang, Qin Xia, Ke Lu

Journal of Software Engineering and Applications Vol.1 No.1, December 9, 2008

DOI: 10.4236/jsea.2008.11009 4,872 Downloads 8,832 Views Citations
Improving Engineering Data Management with Semantic Web Techniques (Articles)

Kai Wang

Journal of Service Science and Management Vol.1 No.3, December 30, 2008

DOI: 10.4236/jssm.2008.13021 6,626 Downloads 11,554 Views Citations
Generality Challenges and Approaches in WSNs (Articles)

Fadi TIRKAWI, Stefan FISCHER

International Journal of Communications, Network and System Sciences Vol.2 No.1, February 26, 2009

DOI: 10.4236/ijcns.2009.21007 7,251 Downloads 12,522 Views Citations
On the Scalable Fairness and Efficient Active Queue Management of RED (Articles)

Hui WANG, Xiao-Hui LIN, Kai-Yu ZHOU, Nin XIE, Hui LI

International Journal of Communications, Network and System Sciences Vol.2 No.1, February 26, 2009

DOI: 10.4236/ijcns.2009.21009 6,241 Downloads 10,848 Views Citations
Performance Evaluation Model of Engineering Project Management Based on Improved Wavelet Neural Network (Articles)

Qinghua Zhang, Qiang Fu

Journal of Service Science and Management Vol.2 No.1, March 21, 2009

DOI: 10.4236/jssm.2009.21002 8,176 Downloads 14,569 Views Citations

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