Customer Management Systems - Articles - Scientific Research Publishing

Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels (Articles)

Maud Tixier

Modern Economy Vol.2 No.5, November 25, 2011

DOI: 10.4236/me.2011.25096 6,204 Downloads 10,801 Views Citations
Internal Audit and Review of the Negative Customer Behavior (Articles)

Jing Wu

Journal of Service Science and Management Vol.8 No.4, August 14, 2015

DOI: 10.4236/jssm.2015.84058 8,039 Downloads 10,764 Views Citations
System Analysis of Mystery Shopping Data: ISO 9001 for Control of Service Quality (Articles)

E. G. Aminev, Qing Wang

Open Journal of Social Sciences Vol.2 No.9, August 27, 2014

DOI: 10.4236/jss.2014.29023 4,635 Downloads 5,892 Views Citations
A Structural Equation Model of Customer Retention in the Supermarket Industry in Uganda (Articles)

Amandu Yassin Is’haq, Rashid Lubaale, Ndagire Salmah, Eton Marus, Olema Hamza

Open Journal of Business and Management Vol.14 No.1, December 31, 2025

DOI: 10.4236/ojbm.2026.141012 73 Downloads 489 Views Citations
Tailored Partitioning for Healthcare Big Data: A Novel Technique for Efficient Data Management and Hash Retrieval in RDBMS Relational Architectures (Articles)

Ehsan Soltanmohammadi, Neset Hikmet, Dilek Akgun

Journal of Data Analysis and Information Processing Vol.13 No.1, January 22, 2025

DOI: 10.4236/jdaip.2025.131003 191 Downloads 1,018 Views Citations
A Framework for Intelligent Decision Support System for Traffic Congestion Management System (Articles)

Mohamad K. Hasan

Engineering Vol.2 No.4, May 4, 2010

DOI: 10.4236/eng.2010.24037 9,672 Downloads 17,567 Views Citations
Determinants of Supply Chain Resilience of Operating Theatre Supplies in Lusaka District, Zambia: The Role of Demand Forecasting and Lead-Time Management (Articles)

Siphiwe Makowane, Racheal Samudata, Chipasha Mbuzi, Lahaye Malembeka Kapobe, Webrod Mufwambi, Vianney Neene, Steward Mudenda

Open Journal of Business and Management Vol.14 No.4, June 12, 2026

DOI: 10.4236/ojbm.2026.144093 58 Downloads 731 Views Citations
Digital Technological Strategies Used by Supply Chain Managers to Mitigate Crisis Impacts on Business Operations (Articles)

Roderick Williams, Kim A. Critchlow

Open Journal of Business and Management Vol.14 No.4, July 16, 2026

DOI: 10.4236/ojbm.2026.144112 9 Downloads 180 Views Citations
Strategies Hospital Manager Use to Improve Customer Services (Articles)

Delores J. Leonard, Charles Needham

Open Journal of Business and Management Vol.8 No.2, March 23, 2020

DOI: 10.4236/ojbm.2020.82051 1,856 Downloads 10,027 Views Citations
Case Study on the Lean Six Sigma Management for Information Technology Service Management Project of G Commercial Bank (Articles)

Yongmei Xu, Fan Zhang, Xiaowen Ye

Technology and Investment Vol.4 No.2, May 24, 2013

DOI: 10.4236/ti.2013.42009 8,688 Downloads 14,239 Views Citations
Is Alzheimer’s Disease an Adaptability Disorder? What Role Does Happiness Have in Treatment, Management and Prevention (Articles)

John B. Myers

World Journal of Neuroscience Vol.5 No.3, June 2, 2015

DOI: 10.4236/wjns.2015.53020 3,633 Downloads 4,811 Views Citations
Erratum to “Is Alzheimer’s Disease an Adaptability Disorder? What Role Does Happiness Have in Treatment, Management and Prevention” [World Journal of Neuroscience 5 (2015) 180-188] (Articles)

John B. Myers

World Journal of Neuroscience Vol.5 No.4, July 31, 2015

DOI: 10.4236/wjns.2015.54027 6,476 Downloads 8,090 Views Citations
Environmental Management Systems and Financial Performance: The Case of Listed Companies in Mauritius (Articles)

Pariag-Maraye Neeveditah, Ansaram Karishma, Ramkalawon Nitoosheeka Devi

Theoretical Economics Letters Vol.7 No.7, December 7, 2017

DOI: 10.4236/tel.2017.77139 1,522 Downloads 4,986 Views Citations
Minimizing the Environmental Risk from Oil Tanker Grounding Accidents in the High North (Articles)

Brice Assimizele, Robin T. Bye

American Journal of Operations Research Vol.10 No.3, May 14, 2020

DOI: 10.4236/ajor.2020.103005 642 Downloads 1,754 Views Citations
An Overview of Lithium-Ion Battery Dynamics for Autonomous Electric Vehicles: A MATLAB Simulation Model (Articles)

Qasim M. Ajao, Lanre Gbenga Sadeeq, Olukotun Oludamilare, Mohammad Qasim

Open Access Library Journal Vol.10 No.6, June 30, 2023

DOI: 10.4236/oalib.1110272 172 Downloads 1,927 Views Citations
Management System Activities of the Operation and Utilization of GHARR-1 (Articles)

Edward Shitsi, Henry Cecil Odoi, Kwame Gyamfi, Philip Dordoh-Gasu, Isaac Kwasi Baidoo, Edward Oscar Amponsah-Abu, Emmanuel Kwesi Boafo, Samuel Yao Ganyaglo, Samuel Boakye Dampare, Henry Kwame Obeng, William Osei-Mensah, Wilfred Sedofia Massiasta, Robert Ekow Quagraine

World Journal of Engineering and Technology Vol.11 No.4, November 20, 2023

DOI: 10.4236/wjet.2023.114055 206 Downloads 908 Views Citations
This article belongs to the Special Issue on Data Technology And Management
Risk Management Systems in Healthcare: Insights and Challenges for Adoption
—A Systematic Analysis (Articles)

Tshepang Molosiwa

Journal of Service Science and Management Vol.18 No.2, March 10, 2025

DOI: 10.4236/jssm.2025.182004 112 Downloads 853 Views Citations
The Evolution of Cloud Security Frameworks: Identity Management and Zero Trust Implementation in Distributed Systems (Articles)

Enkai Ji, Jianian Jin, Qun Zhang

Journal of Computer and Communications Vol.13 No.7, July 2, 2025

DOI: 10.4236/jcc.2025.137001 174 Downloads 1,125 Views Citations
C4 Framework for Healthcare Cybersecurity Defense: A Human-Centric, Socio-Technical Approach (Articles)

Mostafa Rahmany, Arunmozhi Selvi

E-Health Telecommunication Systems and Networks Vol.14 No.3, July 17, 2025

DOI: 10.4236/etsn.2025.143004 282 Downloads 14,491 Views Citations
An Earth System Analysis of Jordanian Agriculture: From Vicious Cycles of Resource Degradation to Integrated Resilience Pathways (Articles)

Rasha Ahmed Al-Rkebat

Natural Resources Vol.16 No.12, December 25, 2025

DOI: 10.4236/nr.2025.1612018 96 Downloads 551 Views Citations

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