Public Service Quality - Articles - Scientific Research Publishing

RTA Dubai: Benchmarking as a Catalyst for Superior Services (Articles)

Mohammad Aljanaahi

Journal of Service Science and Management Vol.16 No.5, October 10, 2023

DOI: 10.4236/jssm.2023.165028 213 Downloads 1,133 Views Citations
Challenges of Decentralization in Liberia: An Analysis of Effectiveness in Improving Local Governance and Public Service Access (Articles)

Lawrence Larsala, Bless Kwesi Chaka

Open Journal of Business and Management Vol.13 No.4, July 14, 2025

DOI: 10.4236/ojbm.2025.134141 103 Downloads 854 Views Citations
Effect of Target Setting on Organizational Performance: A Focus of Murang’a County Government, Kenya (Articles)

Robert Kihoro Kibe, Nancy Muthoni, Alice Omariba

iBusiness Vol.17 No.3, September 22, 2025

DOI: 10.4236/ib.2025.173012 63 Downloads 497 Views Citations
Navigating Troubled Waters: A Public Administration Analysis of Governance Challenges in River Transportation Services in the Gambia (Articles)

Sulayman Ceesay, Matar Ceesay, Sheriff Ceesay

Journal of Service Science and Management Vol.19 No.3, May 21, 2026

DOI: 10.4236/jssm.2026.193012 15 Downloads 114 Views Citations
The Mediating Role of Internal Service Quality between Total Quality Management (TQM) Practices and Health Industry Performance in UAE (Articles)

Ayeda Mattar Al Hosani, Kesavan A/L Nallaluthan, Kamarul Bahari Bin Yaakub

Journal of Service Science and Management Vol.19 No.3, June 4, 2026

DOI: 10.4236/jssm.2026.193014 5 Downloads 57 Views Citations
Quality Assurance for Higher Education from the Perspective of a University’s Organisational Structure, Approaches and Challenges in the Somali Context (Articles)

Abdiqani Ahmed Farah, Abdihakim Ahmed Farah, Mohamud Isse

Creative Education Vol.16 No.9, September 25, 2025

DOI: 10.4236/ce.2025.169086 93 Downloads 617 Views Citations
Real-Time Resource Availability Signaling in IP Multimedia Subsystem Networks (Articles)

Tanir Ozcelebi, Igor Radovanovic, Debraj Sengupta

Journal of Service Science and Management Vol.1 No.2, September 17, 2008

DOI: 10.4236/jssm.2008.12013 4,971 Downloads 9,425 Views Citations
Priority-Based Resource Allocation for Downlink OFDMA Systems Supporting RT and NRT Traffics (Articles)

Hua WANG, Lars DITTMANN

International Journal of Communications, Network and System Sciences Vol.1 No.3, October 9, 2008

DOI: 10.4236/ijcns.2008.13034 8,493 Downloads 13,849 Views Citations
Optimizing WiMAX: A Dynamic Strategy for Reallocation of Underutilized Downlink Sub-Frame to Uplink in TDD Mode (Articles)

Abdul Qadir ANSARI, Abdul Qadeer K. RAJPUT, Adnan Ashraf ARAIN, Manzoor HASHMANI

International Journal of Communications, Network and System Sciences Vol.2 No.9, December 21, 2009

DOI: 10.4236/ijcns.2009.29103 6,281 Downloads 12,363 Views Citations
Class of Service Support Layer for Wireless Mesh Networks (Articles)

Jukka SUHONEN, Timo D. HAMALAINEN, Marko HANNIKAINEN

International Journal of Communications, Network and System Sciences Vol.3 No.2, March 1, 2010

DOI: 10.4236/ijcns.2010.32021 5,171 Downloads 9,885 Views Citations
Unified Performance and Availability Model for Call Admission Control in Heterogeneous Wireless Networks (Articles)

Ramesh Babu H. Siddamallaiah, Gowrishankar Subramanian, Piriyapatna S. Satyanarayana

International Journal of Communications, Network and System Sciences Vol.3 No.4, April 30, 2010

DOI: 10.4236/ijcns.2010.34052 5,129 Downloads 9,325 Views Citations
Customer Care Management Model for Service Industry (Articles)

Muthuswamy Shanmugaraja, Muthusamy Nataraj, Nallasamy Gunasekaran

iBusiness Vol.2 No.2, June 12, 2010

DOI: 10.4236/ib.2010.22018 10,912 Downloads 20,786 Views Citations
Stationary Characteristics of the Single-Server Queue System with Losses and Immediate Service Quality Control (Articles)

Aleksey I. Peschansky

Applied Mathematics Vol.2 No.4, March 31, 2011

DOI: 10.4236/am.2011.24049 5,360 Downloads 9,548 Views Citations
Tariffication Strategies and Charging Effectivity (Articles)

Gustav Cepciansky, Ladislav Schwartz

iBusiness Vol.3 No.3, September 29, 2011

DOI: 10.4236/ib.2011.33041 4,298 Downloads 7,092 Views Citations
Detection and Fortification Analysis of WiMAX Network: With Misbehavior Node Attack (Articles)

Rakesh Kumar Jha, Idris Z. Bholebawa, Upena D. Dalal, A. Vishal Wankhede

International Journal of Communications, Network and System Sciences Vol.5 No.6, June 12, 2012

DOI: 10.4236/ijcns.2012.56046 5,049 Downloads 8,972 Views Citations
Enhancing Smart Grid with Session-Oriented Communication System to Truly Support Reliability and Robustness (Articles)

Augusto V. Neto, Helber W. da Silva, Eduardo C. Cerqueira, Jose Neuman de Souza, Luci Pirmez, Danielo G. Gomes, Flavia C. Delicato, Rui L. Aguiar

Smart Grid and Renewable Energy Vol.3 No.4, November 16, 2012

DOI: 10.4236/sgre.2012.34036 4,887 Downloads 7,395 Views Citations
Network Coding and Quality of Service for Mobile Ad Hoc Networks (Articles)

Michael Hay, Basil Saeed, Chung-Horng Lung, Thomas Kunz, Anand Srinivasan

International Journal of Communications, Network and System Sciences Vol.7 No.10, October 16, 2014

DOI: 10.4236/ijcns.2014.710042 3,375 Downloads 4,516 Views Citations
Implementation of Machine-to-Machine Solutions Using MQTT Protocol in Internet of Things (IoT) Environment to Improve Automation Process for Electrical Distribution Substations in Colombia (Articles)

Hermes Eslava, Luis Alejandro Rojas, Ramón Pereira

Journal of Power and Energy Engineering Vol.3 No.4, April 14, 2015

DOI: 10.4236/jpee.2015.34014 7,510 Downloads 9,417 Views Citations
A Decision-Making Method for Improving Logistics Services Quality by Integrating Fuzzy Kano Model with Importance-Performance Analysis (Articles)

Qingliang Meng, Xuan Jiang, Lingling Bian

Journal of Service Science and Management Vol.8 No.3, June 1, 2015

DOI: 10.4236/jssm.2015.83034 6,386 Downloads 9,395 Views Citations
EFRED: Enhancement of Fair Random Early Detection Algorithm (Articles)

Muntadher Abdulkareem, Kassem Akil, Ali Kalakech, Seifedine Kadry

International Journal of Communications, Network and System Sciences Vol.8 No.7, July 29, 2015

DOI: 10.4236/ijcns.2015.87028 3,459 Downloads 4,766 Views Citations

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