Communication Commission of Kenya; Customer; Mobile Number Portability; Service Provider - Articles

The Utilization of Push Mail in China (Articles)

Huisong ZHENG, Lei CAI

Journal of Service Science and Management Vol.2 No.3, September 10, 2009

DOI: 10.4236/jssm.2009.23022 6,118 Downloads 9,761 Views Citations
Customer Retention: Behaviour Perspective Model of Ghanaian Telecommunication Industry Using Multinomial Regression Analysis (Articles)

Nelson Doe Dzivor, Frank B. K. Twenefour, Emmanuel M. Baah, Mathias Gyamfi

Applied Mathematics Vol.13 No.1, January 21, 2022

DOI: 10.4236/am.2022.131005 317 Downloads 1,416 Views Citations
Value Co-Creation by Customer-to-Customer Communication: Social Media and Face-to-Face for Case of Airline Service Selection (Articles)

Santi Novani, Kyoichi Kijima

Journal of Service Science and Management Vol.5 No.1, March 28, 2012

DOI: 10.4236/jssm.2012.51013 7,581 Downloads 15,377 Views Citations
Relationship between Air Pollution Index (API) and Crowd Health in Nanchang City (Articles)

Xiaozhen Liu, Yue Liang, Daowen Yuan

Journal of Geoscience and Environment Protection Vol.4 No.4, April 11, 2016

DOI: 10.4236/gep.2016.44005 2,383 Downloads 4,153 Views Citations
The Impact of Artificial Intelligence on International Trade: Evidence from B2C Giant E-Commerce (Amazon, Alibaba, Shopify, eBay) (Articles)

Md. Estiak Ibne Monjur, Abu Hurira Rifat, Md. Rasidul Islam, Md. Ratan Bhuiyan

Open Journal of Business and Management Vol.11 No.5, September 21, 2023

DOI: 10.4236/ojbm.2023.115132 1,077 Downloads 7,846 Views Citations
Assessing the Adequacy of Existing Infrastructure in the Management of Electronic Records to Support Service Delivery at the Selected Government Ministries in Kenya (Articles)

Douglas Mwangi Maina, Jane Cherono Maina, Jonai Wabwire

Open Access Library Journal Vol.12 No.8, August 26, 2025

DOI: 10.4236/oalib.1113947 101 Downloads 700 Views Citations
Effect of Target Setting on Organizational Performance: A Focus of Murang’a County Government, Kenya (Articles)

Robert Kihoro Kibe, Nancy Muthoni, Alice Omariba

iBusiness Vol.17 No.3, September 22, 2025

DOI: 10.4236/ib.2025.173012 63 Downloads 505 Views Citations
Public Confidence in the Police: The Impact of Verbal Encounters (Articles)

Kari Rønneberg

Open Journal of Modern Linguistics Vol.2 No.1, March 21, 2012

DOI: 10.4236/ojml.2012.21001 5,029 Downloads 10,482 Views Citations
How Designed Communication Supports New Product & Service Development (Articles)

Olaf Gaus, Bernd Neutschel, Matthias G. Raith, Sándor Vajna

iBusiness Vol.5 No.3B, November 7, 2013

DOI: 10.4236/ib.2013.53B003 4,481 Downloads 6,566 Views Citations
The Design of VLC-PLC System for Substation Inspection (Articles)

De-Dong Sun, Tao-Rong Gong, Rui Liu, Jian Song, Guan-Hong Wang

Energy and Power Engineering Vol.9 No.4B, April 6, 2017

DOI: 10.4236/epe.2017.94B064 3,716 Downloads 6,032 Views Citations
Ensuring Security, Confidentiality and Fine-Grained Data Access Control of Cloud Data Storage Implementation Environment (Articles)

Amir Mohamed Talib

Journal of Information Security Vol.6 No.2, April 16, 2015

DOI: 10.4236/jis.2015.62013 6,280 Downloads 8,137 Views Citations
Accelerating Quantum Computing Readiness: Risk Management and Strategies for Sectors (Articles)

Abdullah Ibrahim Salman Alsalman

Journal of Quantum Information Science Vol.13 No.2, June 13, 2023

DOI: 10.4236/jqis.2023.132003 695 Downloads 2,514 Views Citations
Building Smart Cities by Using Enterprise GIS in Saudi Arabia (Articles)

Ahmad M. Almontshery, Faisal M. Jamalallail

Journal of Geographic Information System Vol.11 No.6, November 20, 2019

DOI: 10.4236/jgis.2019.116040 1,098 Downloads 3,490 Views Citations
Digital Marketing Communication and Consumer Buying Decision Process in Pandemic Standpoint (COVID-19): An Empirical Study of Bangladeshi Customers’ in Branded Cosmetics Perspective (Articles)

Mamtaj Akter, Nigar Sultana

Open Journal of Business and Management Vol.8 No.6, November 24, 2020

DOI: 10.4236/ojbm.2020.86167 13,837 Downloads 22,345 Views Citations
Customer Care Management Model for Service Industry (Articles)

Muthuswamy Shanmugaraja, Muthusamy Nataraj, Nallasamy Gunasekaran

iBusiness Vol.2 No.2, June 12, 2010

DOI: 10.4236/ib.2010.22018 10,916 Downloads 20,797 Views Citations
A Study of the Intervening Effect of Political Stability on the Relationship between Performance Contracting and Measurement, and Public Service Delivery in Kenya (Articles)

Richard E. Ndubai, Isaac M. Mbeche, Ganesh P. Pokhariyal

Open Access Library Journal Vol.4 No.4, April 25, 2017

DOI: 10.4236/oalib.1103402 878 Downloads 3,911 Views Citations
Deployment of Soft Skills for Effective Customer Service in the 21^st Century Library (Articles)

Adeniran Pauline Oghenekaro

Journal of Computer and Communications Vol.6 No.3, March 20, 2018

DOI: 10.4236/jcc.2018.63003 3,051 Downloads 6,736 Views Citations
An Analysis of Uniqlo’s Management Philosophy and Its Enlightenment to China’s Fast Fashion Brands (Articles)

Ningbo Wang, Chenggang Li

Open Journal of Social Sciences Vol.6 No.3, April 9, 2018

DOI: 10.4236/jss.2018.63022 3,999 Downloads 23,946 Views Citations
Service Failure, Psychological Contract Violation and Formation of Customer Relationship Crisis—An Empirical Research of the OCT Theme Park (Articles)

Qian Xu, Kexiang Wu

Journal of Service Science and Management Vol.11 No.4, August 29, 2018

DOI: 10.4236/jssm.2018.114032 1,228 Downloads 3,011 Views Citations
A Study of the Joint Effect of Performance Measurement, Political Stability and Global Competitiveness on Customer Satisfaction (Articles)

Richard E. Ndubai, Isaac M. Mbeche, Ganesh P. Pokhariyal

Open Access Library Journal Vol.5 No.12, December 27, 2018

DOI: 10.4236/oalib.1104917 452 Downloads 1,397 Views Citations

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