Internal Service Quality - Articles - Scientific Research Publishing

Post-Sales Service Quality and Brand Image as Predictors of Customer Loyalty in Malaysia’s Automotive Sector (Articles)

Wan Afezah Wan Abdul Rahman, Zainil Hanim Saidin

Open Journal of Social Sciences Vol.13 No.8, August 14, 2025

DOI: 10.4236/jss.2025.138019 186 Downloads 914 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 39 Downloads 236 Views Citations
Use of Spatial Analysis to Assess Geographic Accessibility of Community Pharmacies in São Mateus (Articles)

Brígida Dias Fernandes, Aracelli Ferreira Lírio, Rodrigo Randow de Freitas, Ana Carolina Melchiors

Pharmacology & Pharmacy Vol.4 No.5, August 14, 2013

DOI: 10.4236/pp.2013.45062 4,203 Downloads 6,418 Views Citations
The Roles of Relationships and Service Quality as Drivers of Customer Loyalty: An Empirical Study (Articles)

Osman Mohamed Ali

Open Journal of Social Sciences Vol.8 No.4, April 2, 2020

DOI: 10.4236/jss.2020.84002 2,606 Downloads 9,259 Views Citations
Quality Improvement Training Framework Adoption at Katutura Hospital in Windhoek Namibia (Articles)

Bernardus Franco Maseke, Bongani Nyathi

Open Access Library Journal Vol.8 No.1, January 29, 2021

DOI: 10.4236/oalib.1106945 325 Downloads 1,499 Views Citations
The Elder Health Information Technology Framework for Geriatric Care in Rural India: A Policy Initiative (Articles)

Keya Sen, Stan Ingman

Communications and Network Vol.13 No.1, February 25, 2021

DOI: 10.4236/cn.2021.131002 728 Downloads 2,162 Views Citations
Research on the Influencing Factors of Cash Holdings of Listed Companies—Based on the Perspective of Dual Principal-Agent Theory (Articles)

Chunling Lin

Open Journal of Social Sciences Vol.8 No.6, June 19, 2020

DOI: 10.4236/jss.2020.86028 646 Downloads 1,787 Views Citations
An Examination of the Impact of Financial Sharing on the Quality of Corporate Accounting Information in the Context of the Financial Shared Service Model (Articles)

Chengxin Wang

Open Journal of Social Sciences Vol.11 No.11, November 29, 2023

DOI: 10.4236/jss.2023.1111026 346 Downloads 1,541 Views Citations
Evaluation of the Quality of Life of Patients with Connective Tissue Disease in Abidjan (Articles)

N’Guessan Michel Konan, Tiépé Rokia Ouattara, Fiacre Abbé, Georges Stéphane Koffi, Yves Gontran Lobah, Aïchata Bamba, Kpata Djami, Issouf Sanogo, Rolland Djoman, Logbochi Chantal Assy, Ubrich Venceslas Acko, Yves Binan

Open Journal of Rheumatology and Autoimmune Diseases Vol.15 No.4, October 22, 2025

DOI: 10.4236/ojra.2025.154018 60 Downloads 313 Views Citations
Strategies Hospital Manager Use to Improve Customer Services (Articles)

Delores J. Leonard, Charles Needham

Open Journal of Business and Management Vol.8 No.2, March 23, 2020

DOI: 10.4236/ojbm.2020.82051 1,828 Downloads 9,912 Views Citations
An Assessment of the Effectiveness of the Internal Audit on the Performance of the Public Sector: Case Study of the National Revenue Authority (NRA) (Articles)

Abu Kai Kamara

Open Access Library Journal Vol.10 No.8, August 25, 2023

DOI: 10.4236/oalib.1110432 357 Downloads 2,790 Views Citations
Real-Time Resource Availability Signaling in IP Multimedia Subsystem Networks (Articles)

Tanir Ozcelebi, Igor Radovanovic, Debraj Sengupta

Journal of Service Science and Management Vol.1 No.2, September 17, 2008

DOI: 10.4236/jssm.2008.12013 4,971 Downloads 9,424 Views Citations
Priority-Based Resource Allocation for Downlink OFDMA Systems Supporting RT and NRT Traffics (Articles)

Hua WANG, Lars DITTMANN

International Journal of Communications, Network and System Sciences Vol.1 No.3, October 9, 2008

DOI: 10.4236/ijcns.2008.13034 8,492 Downloads 13,847 Views Citations
Optimizing WiMAX: A Dynamic Strategy for Reallocation of Underutilized Downlink Sub-Frame to Uplink in TDD Mode (Articles)

Abdul Qadir ANSARI, Abdul Qadeer K. RAJPUT, Adnan Ashraf ARAIN, Manzoor HASHMANI

International Journal of Communications, Network and System Sciences Vol.2 No.9, December 21, 2009

DOI: 10.4236/ijcns.2009.29103 6,281 Downloads 12,363 Views Citations
Class of Service Support Layer for Wireless Mesh Networks (Articles)

Jukka SUHONEN, Timo D. HAMALAINEN, Marko HANNIKAINEN

International Journal of Communications, Network and System Sciences Vol.3 No.2, March 1, 2010

DOI: 10.4236/ijcns.2010.32021 5,171 Downloads 9,885 Views Citations
Unified Performance and Availability Model for Call Admission Control in Heterogeneous Wireless Networks (Articles)

Ramesh Babu H. Siddamallaiah, Gowrishankar Subramanian, Piriyapatna S. Satyanarayana

International Journal of Communications, Network and System Sciences Vol.3 No.4, April 30, 2010

DOI: 10.4236/ijcns.2010.34052 5,128 Downloads 9,323 Views Citations
Customer Care Management Model for Service Industry (Articles)

Muthuswamy Shanmugaraja, Muthusamy Nataraj, Nallasamy Gunasekaran

iBusiness Vol.2 No.2, June 12, 2010

DOI: 10.4236/ib.2010.22018 10,912 Downloads 20,786 Views Citations
Stationary Characteristics of the Single-Server Queue System with Losses and Immediate Service Quality Control (Articles)

Aleksey I. Peschansky

Applied Mathematics Vol.2 No.4, March 31, 2011

DOI: 10.4236/am.2011.24049 5,360 Downloads 9,548 Views Citations
Tariffication Strategies and Charging Effectivity (Articles)

Gustav Cepciansky, Ladislav Schwartz

iBusiness Vol.3 No.3, September 29, 2011

DOI: 10.4236/ib.2011.33041 4,298 Downloads 7,092 Views Citations
Detection and Fortification Analysis of WiMAX Network: With Misbehavior Node Attack (Articles)

Rakesh Kumar Jha, Idris Z. Bholebawa, Upena D. Dalal, A. Vishal Wankhede

International Journal of Communications, Network and System Sciences Vol.5 No.6, June 12, 2012

DOI: 10.4236/ijcns.2012.56046 5,049 Downloads 8,972 Views Citations

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