Social Media Engagement Customer Satisfaction - Articles

Multi-Angle Analysis of Technological Innovation (Articles)

Hui Li, Ruiqi Zhang

Open Access Library Journal Vol.8 No.7, July 7, 2021

DOI: 10.4236/oalib.1107619 274 Downloads 1,661 Views Citations
What Is the True Purpose of Education? A Critical Exploration via the Lens of Social Class (Articles)

Shuai Wang

Open Journal of Social Sciences Vol.12 No.3, March 19, 2024

DOI: 10.4236/jss.2024.123017 478 Downloads 4,698 Views Citations
Alert Device for Social Distancing (Articles)

Amer Nizar AbuAli

Communications and Network Vol.16 No.2, May 31, 2024

DOI: 10.4236/cn.2024.162002 183 Downloads 1,016 Views Citations
A Socio-Ecological Approach to Determine Social Vulnerability in a Headwater Sub-Basin of the Río Grande de Arecibo Watershed, Puerto Rico (Articles)

Nilda I. Luhring-González, Pablo Méndez Lázaro, Maritza Barreto, Yogani Govender

Journal of Geoscience and Environment Protection Vol.14 No.1, January 27, 2026

DOI: 10.4236/gep.2026.141019 68 Downloads 278 Views Citations
The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective (Articles)

Gaurav K. Agrawal, Daniel Berg

Journal of Service Science and Management Vol.2 No.4, December 15, 2009

DOI: 10.4236/jssm.2009.24052 9,807 Downloads 16,844 Views Citations
Customer Care Management Model for Service Industry (Articles)

Muthuswamy Shanmugaraja, Muthusamy Nataraj, Nallasamy Gunasekaran

iBusiness Vol.2 No.2, June 12, 2010

DOI: 10.4236/ib.2010.22018 10,916 Downloads 20,799 Views Citations
Strategy Orientation Analysis in the Mobile Phone Case Business (Articles)

Ville Isoherranen, Pekka Kess

Modern Economy Vol.2 No.3, July 26, 2011

DOI: 10.4236/me.2011.23043 9,382 Downloads 18,306 Views Citations
Product-Customization and Payment Policy with Postponement Strategy (Articles)

Jian-Qiang Luo

Journal of Service Science and Management Vol.6 No.1, March 21, 2013

DOI: 10.4236/jssm.2013.61001 5,762 Downloads 9,269 Views Citations
Doing Organized Garment Retailing Business in India: A Critical Analysis (Articles)

Rajwinder Singh

American Journal of Industrial and Business Management Vol.3 No.5, August 20, 2013

DOI: 10.4236/ajibm.2013.35054 7,073 Downloads 10,402 Views Citations
Exploring the Impact of Switching Costs on Customer Retention in the Technology Standard Competition Market (Articles)

Yong Zhang, Xi Chen, Yuhong Zhao, Qiong Yao

Journal of Service Science and Management Vol.7 No.4, August 13, 2014

DOI: 10.4236/jssm.2014.74024 4,912 Downloads 7,592 Views Citations
A Comparative Study of Customer Value Drivers between Traditional Channels and Network Channel (Articles)

Sili Wang, Dahai Dong

Open Journal of Social Sciences Vol.3 No.3, March 18, 2015

DOI: 10.4236/jss.2015.33011 3,389 Downloads 4,850 Views Citations
E-Marketing and Its Implementation on Developing Social Perceptions of Customers through Effective Marketing Mix of Organic Textile Products (Articles)

Muhammad Abrar, Asif Ali Safeer, Sajjad Ahmad Baig, Abdul Ghafoor

American Journal of Industrial and Business Management Vol.6 No.12, December 28, 2016

DOI: 10.4236/ajibm.2016.612110 2,887 Downloads 10,079 Views Citations
The Impacts of Website Characteristics and Customer Participation on Citizenship Behaviors: The Mediating Role of Co-Creation Experience in Virtual Brand Communities (Articles)

Yong Zhang, Lu Chen

Advances in Applied Sociology Vol.7 No.4, April 18, 2017

DOI: 10.4236/aasoci.2017.74009 2,259 Downloads 5,509 Views Citations
Does Environmental Innovation Produce License: A Customer-Based Brand Equity Perspective? (Articles)

Qiong Yao, Heng Fang

American Journal of Industrial and Business Management Vol.8 No.1, January 19, 2018

DOI: 10.4236/ajibm.2018.81007 1,158 Downloads 2,484 Views Citations
An Analysis of Uniqlo’s Management Philosophy and Its Enlightenment to China’s Fast Fashion Brands (Articles)

Ningbo Wang, Chenggang Li

Open Journal of Social Sciences Vol.6 No.3, April 9, 2018

DOI: 10.4236/jss.2018.63022 4,000 Downloads 23,954 Views Citations
Analysis of the Impact of Treasury Single Account on the Performance of Banks in Nigeria (Articles)

Chukwudi J. Ogbonna, Harrison O. Amuji

Open Journal of Statistics Vol.8 No.3, June 7, 2018

DOI: 10.4236/ojs.2018.83029 1,810 Downloads 11,292 Views Citations
Service Failure, Psychological Contract Violation and Formation of Customer Relationship Crisis—An Empirical Research of the OCT Theme Park (Articles)

Qian Xu, Kexiang Wu

Journal of Service Science and Management Vol.11 No.4, August 29, 2018

DOI: 10.4236/jssm.2018.114032 1,229 Downloads 3,013 Views Citations
Procedural Justice and Customer Post-Complaint Behaviour in Fast Food Firms in Port Harcourt, Nigeria (Articles)

Gibson Chituru Ogonu, N. Gladson Nwokah, Beatrice Chinyere Acee-Eke

American Journal of Industrial and Business Management Vol.9 No.2, February 28, 2019

DOI: 10.4236/ajibm.2019.92026 990 Downloads 3,872 Views Citations
Distributive Justice and Customer Post-Complaint Behaviour of Fast Food Industry in Rivers State, Nigeria (Articles)

Gibson Chituru Ogonu, N. Gladson Nwokah, Beatrice Chinyere Acee-Eke

Journal of Service Science and Management Vol.12 No.3, March 20, 2019

DOI: 10.4236/jssm.2019.123019 1,482 Downloads 3,707 Views Citations
Supplier Relationship Management: Small, Non-Replaceable Suppliers and Close Customer-Supplier Relationships (Articles)

Gerhard Lechner

Open Journal of Business and Management Vol.7 No.3, July 26, 2019

DOI: 10.4236/ojbm.2019.73099 1,772 Downloads 5,911 Views Citations
This article belongs to the Special Issue on Business Economics

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