Quality of Service - Articles - Scientific Research Publishing

Contribution of Electronic Health Records on Healthcare Service Delivery in Two Selected Regional Hospitals in Eastern Sierra Leone (Articles)

Prince Tongor Mabey, Arrhenius Yusuf Mustapha, Samuel Joseph Bebeley, Marian Mabey

Occupational Diseases and Environmental Medicine Vol.13 No.4, November 20, 2025

DOI: 10.4236/odem.2025.134019 72 Downloads 463 Views Citations
Empirical Study on the Impact of User Participation on Service Value (Articles)

Biao Liu, Dong Li

Journal of Service Science and Management Vol.5 No.2, May 22, 2012

DOI: 10.4236/jssm.2012.52017 5,245 Downloads 8,650 Views Citations
Perception of the Hospital Nutrition Service by Internal Clients: Example of the Results Obtained in the Area of Production of Pediatric Formulas and Enteral Diets (Articles)

Nancy Yukie Yamamoto Tanaka, Edgard Monforte Merlo, Carolina Ferreira Nicoletti, Carla Barbosa Nonino, Wilson Moraes Góes, Roberta Novaes, Fernando Fávero, Júlio Sérgio Marchini

Food and Nutrition Sciences Vol.7 No.2, February 16, 2016

DOI: 10.4236/fns.2016.72008 4,096 Downloads 5,161 Views Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? (Articles)

Mabel Birungi Komunda, Aihie Osarenkhoe

Journal of Service Science and Management Vol.16 No.6, November 24, 2023

DOI: 10.4236/jssm.2023.166036 287 Downloads 1,458 Views Citations
Post-Sales Service Quality and Brand Image as Predictors of Customer Loyalty in Malaysia’s Automotive Sector (Articles)

Wan Afezah Wan Abdul Rahman, Zainil Hanim Saidin

Open Journal of Social Sciences Vol.13 No.8, August 14, 2025

DOI: 10.4236/jss.2025.138019 186 Downloads 914 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 40 Downloads 237 Views Citations
Assessing Internal Software Quality Attributes of the Object-Oriented and Service-Oriented Software Development Paradigms: A Comparative Study (Articles)

Yaser I. Mansour, Suleiman H. Mustafa

Journal of Software Engineering and Applications Vol.4 No.4, April 29, 2011

DOI: 10.4236/jsea.2011.44027 6,724 Downloads 13,440 Views Citations
Use of Spatial Analysis to Assess Geographic Accessibility of Community Pharmacies in São Mateus (Articles)

Brígida Dias Fernandes, Aracelli Ferreira Lírio, Rodrigo Randow de Freitas, Ana Carolina Melchiors

Pharmacology & Pharmacy Vol.4 No.5, August 14, 2013

DOI: 10.4236/pp.2013.45062 4,203 Downloads 6,418 Views Citations
The Roles of Relationships and Service Quality as Drivers of Customer Loyalty: An Empirical Study (Articles)

Osman Mohamed Ali

Open Journal of Social Sciences Vol.8 No.4, April 2, 2020

DOI: 10.4236/jss.2020.84002 2,606 Downloads 9,260 Views Citations
Quality Improvement Training Framework Adoption at Katutura Hospital in Windhoek Namibia (Articles)

Bernardus Franco Maseke, Bongani Nyathi

Open Access Library Journal Vol.8 No.1, January 29, 2021

DOI: 10.4236/oalib.1106945 325 Downloads 1,499 Views Citations
The Elder Health Information Technology Framework for Geriatric Care in Rural India: A Policy Initiative (Articles)

Keya Sen, Stan Ingman

Communications and Network Vol.13 No.1, February 25, 2021

DOI: 10.4236/cn.2021.131002 728 Downloads 2,162 Views Citations
The Mediating Role of Internal Service Quality between Total Quality Management (TQM) Practices and Health Industry Performance in UAE (Articles)

Ayeda Mattar Al Hosani, Kesavan A/L Nallaluthan, Kamarul Bahari Bin Yaakub

Journal of Service Science and Management Vol.19 No.3, June 4, 2026

DOI: 10.4236/jssm.2026.193014 5 Downloads 57 Views Citations
Real-Time Resource Availability Signaling in IP Multimedia Subsystem Networks (Articles)

Tanir Ozcelebi, Igor Radovanovic, Debraj Sengupta

Journal of Service Science and Management Vol.1 No.2, September 17, 2008

DOI: 10.4236/jssm.2008.12013 4,971 Downloads 9,425 Views Citations
Priority-Based Resource Allocation for Downlink OFDMA Systems Supporting RT and NRT Traffics (Articles)

Hua WANG, Lars DITTMANN

International Journal of Communications, Network and System Sciences Vol.1 No.3, October 9, 2008

DOI: 10.4236/ijcns.2008.13034 8,492 Downloads 13,847 Views Citations
Optimizing WiMAX: A Dynamic Strategy for Reallocation of Underutilized Downlink Sub-Frame to Uplink in TDD Mode (Articles)

Abdul Qadir ANSARI, Abdul Qadeer K. RAJPUT, Adnan Ashraf ARAIN, Manzoor HASHMANI

International Journal of Communications, Network and System Sciences Vol.2 No.9, December 21, 2009

DOI: 10.4236/ijcns.2009.29103 6,281 Downloads 12,363 Views Citations
Class of Service Support Layer for Wireless Mesh Networks (Articles)

Jukka SUHONEN, Timo D. HAMALAINEN, Marko HANNIKAINEN

International Journal of Communications, Network and System Sciences Vol.3 No.2, March 1, 2010

DOI: 10.4236/ijcns.2010.32021 5,171 Downloads 9,885 Views Citations
Unified Performance and Availability Model for Call Admission Control in Heterogeneous Wireless Networks (Articles)

Ramesh Babu H. Siddamallaiah, Gowrishankar Subramanian, Piriyapatna S. Satyanarayana

International Journal of Communications, Network and System Sciences Vol.3 No.4, April 30, 2010

DOI: 10.4236/ijcns.2010.34052 5,129 Downloads 9,324 Views Citations
Customer Care Management Model for Service Industry (Articles)

Muthuswamy Shanmugaraja, Muthusamy Nataraj, Nallasamy Gunasekaran

iBusiness Vol.2 No.2, June 12, 2010

DOI: 10.4236/ib.2010.22018 10,912 Downloads 20,786 Views Citations
Stationary Characteristics of the Single-Server Queue System with Losses and Immediate Service Quality Control (Articles)

Aleksey I. Peschansky

Applied Mathematics Vol.2 No.4, March 31, 2011

DOI: 10.4236/am.2011.24049 5,360 Downloads 9,548 Views Citations
Tariffication Strategies and Charging Effectivity (Articles)

Gustav Cepciansky, Ladislav Schwartz

iBusiness Vol.3 No.3, September 29, 2011

DOI: 10.4236/ib.2011.33041 4,298 Downloads 7,092 Views Citations

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