Service Quality Dimensions and Intention to Use - Articles

Study of the Relationships between the Dimensions of Information Quality and Knowledge Management Processes in Forensic Processes at Crimes against Life Locations (Articles)

Diana Carla Secundo, Marcelo Macedo, Fernando Álvaro Ostuni Gauthier, Marlise There Dias, Elson Gonçalves Dos Santos, Lydice Carolinne Melo De Carvalho Guerra, Zidalva De Souza Moraes, Geneia Lucas Dos Santos, João Leyde De Souza, Vinicius Dezem, Louise De Lira Roedel Botelho, Grazieli Izidorio

Open Journal of Social Sciences Vol.12 No.6, June 14, 2024

DOI: 10.4236/jss.2024.126005 194 Downloads 1,011 Views Citations
Factors Related to the Level of Perceived Quality of Academic and Administrative Services by Users: Case of the National University of the Altiplano, Puno, Peru (Articles)

Juan Inquilla-Mamani, Fermin F. Chaina-Chura

Open Access Library Journal Vol.6 No.7, July 5, 2019

DOI: 10.4236/oalib.1105467 635 Downloads 1,697 Views Citations
The Impact of Total Quality Management on Health Services Improvement, Sana’a Hospitals, Yemen (2017-2020) (Articles)

Khaled Abdoh Almuntaser Ali, Bakery Moussa Addeeb, Abdulwahed Al-Serouri, Saud Mughalles, Yasser Ghaleb

E-Health Telecommunication Systems and Networks Vol.11 No.3, September 22, 2022

DOI: 10.4236/etsn.2022.113008 12,605 Downloads 17,073 Views Citations
A Load Balancing Policy for Distributed Web Service (Articles)

Safiriyu Eludiora, Olatunde Abiona, Ganiyu Aderounmu, Ayodeji Oluwatope, Clement Onime, Lawrence Kehinde

International Journal of Communications, Network and System Sciences Vol.3 No.8, August 31, 2010

DOI: 10.4236/ijcns.2010.38087 5,830 Downloads 10,851 Views Citations
Integrating Requirements with SLI Layer for Cloud Computing Services to Meet SLA and QoS (Articles)

Muhammad Irfan, Zhu Hong, Muhammad Irfan Sharif, Ahmed Junaid Haq Qureshi, Rakhshanda Kanwal, Muhammad Imran

Journal of Software Engineering and Applications Vol.6 No.3, March 29, 2013

DOI: 10.4236/jsea.2013.63018 5,676 Downloads 9,580 Views Citations
Lean Practice Case for Improving Service Operations of Donuts Company (Articles)

Song-Kyoo Kim

Journal of Service Science and Management Vol.6 No.3, August 6, 2013

DOI: 10.4236/jssm.2013.63026 8,108 Downloads 12,913 Views Citations
Online Reservation Abandonment: How to Bridge the Gap between the Original Intention and the Actual Behavior? (Articles)

Mohamed Nabil Mzoughi, Anissa Negra, Aïcha Habacha

American Journal of Industrial and Business Management Vol.2 No.3, June 15, 2012

DOI: 10.4236/ajibm.2012.23012 5,603 Downloads 11,651 Views Citations
Study on the Relationship between Experience Quality, Co-Created Value and Users’ Behavioral Intention of Making Continuous Contributions on Internet UGC Platforms (Articles)

Ximin Duan, Liangtie Dai

Journal of Service Science and Management Vol.11 No.2, April 28, 2018

DOI: 10.4236/jssm.2018.112019 1,527 Downloads 3,332 Views Citations
The Higher Dimensional Universe (Articles)

B. G. Sidharth

Journal of High Energy Physics, Gravitation and Cosmology Vol.2 No.4, October 17, 2016

DOI: 10.4236/jhepgc.2016.24051 1,470 Downloads 3,816 Views Citations
Consumers Attraction to Purchase Online: Website Quality as a Major Influencing Factor (Articles)

Amponsah Randy Kwaku, Samuel Antwi

Open Journal of Business and Management Vol.9 No.3, May 17, 2021

DOI: 10.4236/ojbm.2021.93061 1,100 Downloads 5,993 Views Citations
Improving Service Quality in the Fast-Food Service Industry (Articles)

Bankole Kumolu-Johnson

Journal of Service Science and Management Vol.17 No.1, February 19, 2024

DOI: 10.4236/jssm.2024.171002 2,073 Downloads 23,419 Views Citations
Empirical Study on the Impact of User Participation on Service Value (Articles)

Biao Liu, Dong Li

Journal of Service Science and Management Vol.5 No.2, May 22, 2012

DOI: 10.4236/jssm.2012.52017 5,276 Downloads 8,724 Views Citations
Perception of the Hospital Nutrition Service by Internal Clients: Example of the Results Obtained in the Area of Production of Pediatric Formulas and Enteral Diets (Articles)

Nancy Yukie Yamamoto Tanaka, Edgard Monforte Merlo, Carolina Ferreira Nicoletti, Carla Barbosa Nonino, Wilson Moraes Góes, Roberta Novaes, Fernando Fávero, Júlio Sérgio Marchini

Food and Nutrition Sciences Vol.7 No.2, February 16, 2016

DOI: 10.4236/fns.2016.72008 4,115 Downloads 5,204 Views Citations
Can Efficacious Service Recovery Enable Retention of Complaint-Averse Savvy Customers? (Articles)

Mabel Birungi Komunda, Aihie Osarenkhoe

Journal of Service Science and Management Vol.16 No.6, November 24, 2023

DOI: 10.4236/jssm.2023.166036 322 Downloads 1,564 Views Citations
Post-Sales Service Quality and Brand Image as Predictors of Customer Loyalty in Malaysia’s Automotive Sector (Articles)

Wan Afezah Wan Abdul Rahman, Zainil Hanim Saidin

Open Journal of Social Sciences Vol.13 No.8, August 14, 2025

DOI: 10.4236/jss.2025.138019 204 Downloads 947 Views Citations
Research on the Synergistic Mechanism of Railway Passenger Service Quality Improvement from the Perspective of Brand Leadership
—A Case Study of the “Yuecai” EMU Service Brand (Articles)

Jing Wu

Open Journal of Applied Sciences Vol.15 No.12, December 29, 2025

DOI: 10.4236/ojapps.2025.1512273 44 Downloads 280 Views Citations
Adaptive Backoff Algorithm for IEEE 802.11 MAC Protocol (Articles)

Maali ALBALT, Qassim NASIR

International Journal of Communications, Network and System Sciences Vol.2 No.4, July 16, 2009

DOI: 10.4236/ijcns.2009.24033 9,120 Downloads 16,307 Views Citations
A QoS-aware Method for Web Services Discovery (Articles)

Bian WU, Xincai WU

Journal of Geographic Information System Vol.2 No.1, January 27, 2010

DOI: 10.4236/jgis.2010.21008 8,899 Downloads 13,805 Views Citations
Performance Analysis of Multi-Parametric Call Admission Control Strategies in Un-Buffered Multi-Service Cellular Wireless Networks (Articles)

Jang Hyun Baek, Che Soong Kim, Agassi Melikov, Mehriban Fattakhova

Wireless Sensor Network Vol.2 No.3, April 12, 2010

DOI: 10.4236/wsn.2010.23029 4,503 Downloads 8,613 Views Citations
QoS-Guaranteed Secure Multicast Routing Protocol for Satellite IP Networks Using Hierarchical Architecture (Articles)

Zhizhong Yin, Long Zhang, Xianwei Zhou, Peng Xu, Yu Deng

International Journal of Communications, Network and System Sciences Vol.3 No.4, April 30, 2010

DOI: 10.4236/ijcns.2010.34045 6,007 Downloads 11,691 Views Citations

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