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Waiting in Vain: Managing Time and Customer Satisfaction at Call Centers
(Articles)
Danilo Garcia
,
Trevor Archer
,
Saleh Moradi
,
Bibinaz Ghiabi
Psychology
Vol.3 No.2
, February 23, 2012
DOI:
10.4236/psych.2012.32030
7,751
Downloads
15,714
Views
Citations
Call Auction Markets with Risk-Averse Specialists
(Articles)
Paolo Vitale
Theoretical Economics Letters
Vol.2 No.2
, May 23, 2012
DOI:
10.4236/tel.2012.22030
5,519
Downloads
9,048
Views
Citations
Personality Traits and Performance: The Mediating Role of Adaptive Behavior in Call Centers
(Articles)
Said Echchakoui
American Journal of Industrial and Business Management
Vol.3 No.1
, January 17, 2013
DOI:
10.4236/ajibm.2013.31003
10,621
Downloads
18,495
Views
Citations
Computer Aided Call for Tenders: A Tool for Software Bidding
(Articles)
Jorge Hochstetter
,
Carlos Cares
Journal of Software Engineering and Applications
Vol.7 No.7
, June 11, 2014
DOI:
10.4236/jsea.2014.77055
4,542
Downloads
6,529
Views
Citations
Regression Testing in Developer Environment for Absence of Code Coverage
(Articles)
M. Thillaikarasi
,
K. Seetharaman
Journal of Software Engineering and Applications
Vol.7 No.8
, July 7, 2014
DOI:
10.4236/jsea.2014.78057
3,625
Downloads
5,505
Views
Citations
Reusable Function Discovery by Call-Graph Analysis
(Articles)
Dan Zhao
,
Li Miao
,
Dafang Zhang
Journal of Software Engineering and Applications
Vol.8 No.4
, April 15, 2015
DOI:
10.4236/jsea.2015.84019
3,333
Downloads
4,391
Views
Citations
A Study on Numerical Solution of Black-Scholes Model
(Articles)
Md. Nurul Anwar
,
Laek Sazzad Andallah
Journal of Mathematical Finance
Vol.8 No.2
, May 17, 2018
DOI:
10.4236/jmf.2018.82024
2,340
Downloads
11,792
Views
Citations
An Assessment of Outsourcing of Offshore Call Centres on Customer Service in Commercial Banks: A Case of Zambia
(Articles)
Zillah Nkonde
,
Jackson Phiri
Open Journal of Social Sciences
Vol.8 No.2
, February 28, 2020
DOI:
10.4236/jss.2020.82023
1,239
Downloads
3,927
Views
Citations
African Lion Population Estimates in Tanzania’s Ruaha National Park
(Articles)
Michael H. Kimaro
,
Hillary T. Mrosso
,
Simon J. Chidodo
,
Nyemo A. Chilagane
,
Fenrick F. Msigwa
,
George B. Bulenga
,
Rose P. Kicheleri
,
Charles P. Mgeni
,
Rajabu J. Kangile
,
Elisante A. Kimambo
,
Courtney Hughes
,
Camille Warbington
,
Helen Mchaki
,
Daniel Mathayo
,
Halima R. Kiwango
Open Journal of Ecology
Vol.12 No.8
, August 18, 2022
DOI:
10.4236/oje.2022.128031
337
Downloads
3,010
Views
Citations
Estimates of Density and Population Size of African Lions in the Katavi National Park, Tanzania
(Articles)
Shwahibu Massawe
,
Hillary Thomas Mrosso
,
Michael Honorati Kimaro
Open Journal of Ecology
Vol.12 No.9
, September 23, 2022
DOI:
10.4236/oje.2022.129035
411
Downloads
2,749
Views
Citations
This article belongs to the Special Issue on
Ecology and Conservation
Simultaneous Interpreting Output Assessment of Earnings Conference Call: Case Analysis of Tencent 2022 Q3 Result Announcement
(Articles)
Hongfei Li
,
Jinyu Liu
Open Journal of Applied Sciences
Vol.14 No.1
, January 31, 2024
DOI:
10.4236/ojapps.2024.141017
271
Downloads
1,084
Views
Citations
A New Description of the Advertisement Call of Terrestrial Nebulous Treefrog,
Scinax nebulosus
(Spix, 1824) in Brazil: Implications for Interpopulation Variation
(Articles)
José R. de Oliveira-Santos
,
Geraldo J. B. Moura
,
Marcelo N. C. Kokubum
,
Priscila G. Gambale
Open Access Library Journal
Vol.11 No.3
, March 21, 2024
DOI:
10.4236/oalib.1111269
91
Downloads
751
Views
Citations
The Use of Large Language Models in Foreign Language Education
(Articles)
Anna Shcherbakova
,
Andrey Shcherbakov
Open Access Library Journal
Vol.13 No.4
, April 16, 2026
DOI:
10.4236/oalib.1115245
26
Downloads
251
Views
Citations
Fitting of precipitation in 49 European capitals from 1901 to 1998 using random walk
(Articles)
Shaomin Yan
,
Guang Wu
Natural Science
Vol.3 No.6
, June 22, 2011
DOI:
10.4236/ns.2011.36059
5,082
Downloads
9,539
Views
Citations
The Effects of European Austerity Programmes on Social Security Systems
(Articles)
Arne Heise
,
Hanna Lierse
Modern Economy
Vol.2 No.4
, September 21, 2011
DOI:
10.4236/me.2011.24055
7,598
Downloads
14,820
Views
Citations
Patient-Controlled Sedation and Analgesia with Propofol and Alfentanil: A Preliminary Safety Evaluation Prior to Use of Non-Anaesthesiology Doctors
(Articles)
Andreas Nilsson
,
Folke Sjöberg
,
Susanne Öster
,
Hanne Bek-Jensen
,
Claes Lennmarken
Open Journal of Anesthesiology
Vol.2 No.2
, April 19, 2012
DOI:
10.4236/ojanes.2012.22012
5,037
Downloads
9,005
Views
Citations
Pricing Options in Jump Diffusion Models Using Mellin Transforms
(Articles)
Robert Frontczak
Journal of Mathematical Finance
Vol.3 No.3
, August 15, 2013
DOI:
10.4236/jmf.2013.33037
7,848
Downloads
12,305
Views
Citations
The Rehabilitation Role of Punishment in Prisons in Italy. Theoretical Development and Sociological Considerations
(Articles)
Maurizio Esposito
Sociology Mind
Vol.4 No.2
, April 22, 2014
DOI:
10.4236/sm.2014.42018
5,944
Downloads
8,535
Views
Citations
Departing toward Survival: Reconsidering the Language of Trauma in Cathy Caruth, Ingeborg Bachmann and W. G. Sebald
(Articles)
Kathleen Ong
Advances in Literary Study
Vol.2 No.4
, October 30, 2014
DOI:
10.4236/als.2014.24017
6,560
Downloads
9,768
Views
Citations
Uncertainty Co-Movement in Major European Countries
(Articles)
Aviral Kumar Tiwari
,
Niyati Bhanja
,
Arif Billah Dar
Theoretical Economics Letters
Vol.5 No.2
, April 15, 2015
DOI:
10.4236/tel.2015.52030
3,221
Downloads
4,440
Views
Citations
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