Customer Interactive Behavior - Articles - Scientific Research Publishing

Social Media and Its Connection to Business Performance—A Literature Review (Articles)

Bruce Emmanuel, Shurong Zhao, Sulemana Bankuoru Egala, Yegenmuradov Mammet, Kweitsu Godson

American Journal of Industrial and Business Management Vol.12 No.5, May 19, 2022

DOI: 10.4236/ajibm.2022.125045 1,747 Downloads 18,828 Views Citations
The Extent to which Customer Relationship Management Helps to Retain Telecom Customers (Articles)

Liliane Pasape

iBusiness Vol.14 No.4, December 8, 2022

DOI: 10.4236/ib.2022.144019 378 Downloads 2,287 Views Citations
Service Quality, Customer Loyalty and Customer Retention among Private Health Care Services in Mbarara City (Articles)

Nayiga Harriet, Nuwagaba Arthur, Mabel Birungi Komunda, Tom Mugizi

Open Journal of Social Sciences Vol.12 No.1, January 19, 2024

DOI: 10.4236/jss.2024.121008 719 Downloads 7,149 Views Citations
A Comparative Analysis of Customer Service Strategies, Challenges and Strives towards Customer Satisfaction: MTN Nigeria and MTN Cameroon Experience (Articles)

Neba Noela Buwah

Open Journal of Business and Management Vol.12 No.4, June 11, 2024

DOI: 10.4236/ojbm.2024.124109 253 Downloads 2,091 Views Citations
Investigation of Factors That Affecting on Customer Loyalty in Banking Sector in Egypt (Articles)

Mohamed Refat Mahfouz, Monika Fayez, Ahmed Moussa ElSamadicy

Open Access Library Journal Vol.12 No.2, February 26, 2025

DOI: 10.4236/oalib.1112891 140 Downloads 1,267 Views Citations
AI-Driven Personalization in E-Commerce: The Case of Amazon and Shopify’s Impact on Consumer Behavior (Articles)

Daniel Kashetu Alasa, Dalower Hossain, Gugu Jiyane, Mohammad Hasan Sarwer, Tui Rani Saha

Voice of the Publisher Vol.11 No.1, March 12, 2025

DOI: 10.4236/vp.2025.111009 777 Downloads 10,033 Views Citations
Analysis of Airline Marketing Optimization Strategies: Taking Middle Eastern Airlines as an Example (Articles)

Fatima Zahraa Bendriouch

Open Access Library Journal Vol.12 No.11, November 12, 2025

DOI: 10.4236/oalib.1114348 80 Downloads 1,474 Views Citations
Predicting Firm Stock Returns with Customer Stock Returns: A Mediated Moderation Model of Customer Concentration and Investor Attention (Articles)

Wenxuan Lu, Yushan Han, Rongjia Zhang

Modern Economy Vol.16 No.11, November 21, 2025

DOI: 10.4236/me.2025.1611085 48 Downloads 345 Views Citations
Specificities, Obstacles and Limits to Building Customer Loyalty in Mountain Resort Luxury Hotels (Articles)

Maud Tixier

Modern Economy Vol.2 No.5, November 25, 2011

DOI: 10.4236/me.2011.25096 6,140 Downloads 10,701 Views Citations
Innovation in Banking Industry: Achieving Customer Satisfaction (Articles)

Clement Achimba, Jared Opiyo Ongonga, Samson Mecha Nyarondia, Amembah A. Lamu Amos, Michael Okwara

Open Journal of Business and Management Vol.2 No.4, August 15, 2014

DOI: 10.4236/ojbm.2014.24031 13,045 Downloads 17,377 Views Citations
Customer Strategy for Implementing Customer Relationship Management in Corporation with the Value-Based Network Analysis Approach (Articles)

Ebrahim Kalani, Alireza Elhami, Mahshid Mashreghi, Reza Baradaran Kazem-Zadeh, Ehsan Kamrani

American Journal of Industrial and Business Management Vol.8 No.3, March 20, 2018

DOI: 10.4236/ajibm.2018.83035 1,478 Downloads 4,388 Views Citations
Impact of Digital Transformation on the Business Environment in the Hospitality Industry (Articles)

Srinivasan Ramaswamy

Open Journal of Business and Management Vol.13 No.6, November 11, 2025

DOI: 10.4236/ojbm.2025.136216 118 Downloads 1,010 Views Citations
A Structural Equation Model of Customer Retention in the Supermarket Industry in Uganda (Articles)

Amandu Yassin Is’haq, Rashid Lubaale, Ndagire Salmah, Eton Marus, Olema Hamza

Open Journal of Business and Management Vol.14 No.1, December 31, 2025

DOI: 10.4236/ojbm.2026.141012 66 Downloads 427 Views Citations
Strategies Hospital Manager Use to Improve Customer Services (Articles)

Delores J. Leonard, Charles Needham

Open Journal of Business and Management Vol.8 No.2, March 23, 2020

DOI: 10.4236/ojbm.2020.82051 1,828 Downloads 9,910 Views Citations
A New Interactive Method to Solve Multiobjective Linear Programming Problems (Articles)

Mahmood REZAEI SADRABADI, Seyed Jafar SADJADI

Journal of Software Engineering and Applications Vol.2 No.4, November 27, 2009

DOI: 10.4236/jsea.2009.24031 7,501 Downloads 14,694 Views Citations
Evaluation of Venture Capital Based on Evaluation Model (Articles)

Hengqing Tong, Yichao Pan, Yang Ye, Shudan Lu, Hengwen Liu

Technology and Investment Vol.1 No.3, August 27, 2010

DOI: 10.4236/ti.2010.13023 6,504 Downloads 11,438 Views Citations
Generation Rules in POMA Architecture (Articles)

Mohamed Taleb, Ahmed Seffah, Alain Abran

Journal of Software Engineering and Applications Vol.3 No.11, November 29, 2010

DOI: 10.4236/jsea.2010.311122 4,755 Downloads 9,241 Views Citations
Using an Online Interactive Game to Enhance the Learning Outcomes for First Year Tertiary Students (Articles)

Susan Salter, Jane Pittaway, Karen Swabey, Mike Capstick, Tracy Douglas

Creative Education Vol.3 No.6A, October 23, 2012

DOI: 10.4236/ce.2012.326114 5,655 Downloads 8,906 Views Citations
This article belongs to the Special Issue on Higher Education
Online Cooperative Learning and Key Interpsychological Mechanisms: An Exploratory Study through the Analysis of the Discourse Content (Articles)

Marly Casanova, Ibis M. Alvarez

Creative Education Vol.3 No.8, December 21, 2012

DOI: 10.4236/ce.2012.38197 4,829 Downloads 8,112 Views Citations
Seven Stimuli to Identify Opportunities of Innovation: A Practice of Training Innovative Engineers and Some Findings in China (Articles)

Runhua Tan

American Journal of Industrial and Business Management Vol.3 No.8, December 24, 2013

DOI: 10.4236/ajibm.2013.38083 5,791 Downloads 8,562 Views Citations

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