Internal Customer Satisfaction - Articles - Scientific Research Publishing

Internal Family Systems Therapy with Black Men Navigating Racialized Traumatic Grief (Articles)

Allen Eugene Lipscomb

Psychology Vol.16 No.12, December 26, 2025

DOI: 10.4236/psych.2025.1612089 129 Downloads 664 Views Citations
Cost-Benefit Analysis of Computer-Aided Technology Customization Projects (Articles)

Samar K. Saha

Open Journal of Business and Management Vol.5 No.2, April 14, 2017

DOI: 10.4236/ojbm.2017.52024 1,928 Downloads 3,610 Views Citations
Earth: Review Article (Articles)

Vladimir S. Netchitailo

Journal of High Energy Physics, Gravitation and Cosmology Vol.10 No.1, January 8, 2024

DOI: 10.4236/jhepgc.2024.101004 244 Downloads 1,068 Views Citations
The Development of Services in Customer Relationship Management (CRM) Environment from ‘Technology’ Perspective (Articles)

Gaurav K. Agrawal, Daniel Berg

Journal of Service Science and Management Vol.2 No.4, December 15, 2009

DOI: 10.4236/jssm.2009.24052 9,802 Downloads 16,827 Views Citations
Customer Care Management Model for Service Industry (Articles)

Muthuswamy Shanmugaraja, Muthusamy Nataraj, Nallasamy Gunasekaran

iBusiness Vol.2 No.2, June 12, 2010

DOI: 10.4236/ib.2010.22018 10,912 Downloads 20,786 Views Citations
Strategy Orientation Analysis in the Mobile Phone Case Business (Articles)

Ville Isoherranen, Pekka Kess

Modern Economy Vol.2 No.3, July 26, 2011

DOI: 10.4236/me.2011.23043 9,380 Downloads 18,296 Views Citations
Product-Customization and Payment Policy with Postponement Strategy (Articles)

Jian-Qiang Luo

Journal of Service Science and Management Vol.6 No.1, March 21, 2013

DOI: 10.4236/jssm.2013.61001 5,761 Downloads 9,260 Views Citations
Doing Organized Garment Retailing Business in India: A Critical Analysis (Articles)

Rajwinder Singh

American Journal of Industrial and Business Management Vol.3 No.5, August 20, 2013

DOI: 10.4236/ajibm.2013.35054 7,073 Downloads 10,396 Views Citations
Exploring the Impact of Switching Costs on Customer Retention in the Technology Standard Competition Market (Articles)

Yong Zhang, Xi Chen, Yuhong Zhao, Qiong Yao

Journal of Service Science and Management Vol.7 No.4, August 13, 2014

DOI: 10.4236/jssm.2014.74024 4,908 Downloads 7,565 Views Citations
A Comparative Study of Customer Value Drivers between Traditional Channels and Network Channel (Articles)

Sili Wang, Dahai Dong

Open Journal of Social Sciences Vol.3 No.3, March 18, 2015

DOI: 10.4236/jss.2015.33011 3,388 Downloads 4,842 Views Citations
Application of a Bayesian Network Complex System Model Examining the Importance of Customer-Industry Engagement to Peak Electricity Demand Reduction (Articles)

Desley Vine, Laurie Buys, Jim Lewis, Peter Morris

Open Journal of Energy Efficiency Vol.5 No.2, May 31, 2016

DOI: 10.4236/ojee.2016.52004 2,183 Downloads 3,535 Views Citations
E-Marketing and Its Implementation on Developing Social Perceptions of Customers through Effective Marketing Mix of Organic Textile Products (Articles)

Muhammad Abrar, Asif Ali Safeer, Sajjad Ahmad Baig, Abdul Ghafoor

American Journal of Industrial and Business Management Vol.6 No.12, December 28, 2016

DOI: 10.4236/ajibm.2016.612110 2,884 Downloads 10,058 Views Citations
The Impacts of Website Characteristics and Customer Participation on Citizenship Behaviors: The Mediating Role of Co-Creation Experience in Virtual Brand Communities (Articles)

Yong Zhang, Lu Chen

Advances in Applied Sociology Vol.7 No.4, April 18, 2017

DOI: 10.4236/aasoci.2017.74009 2,255 Downloads 5,489 Views Citations
Does Environmental Innovation Produce License: A Customer-Based Brand Equity Perspective? (Articles)

Qiong Yao, Heng Fang

American Journal of Industrial and Business Management Vol.8 No.1, January 19, 2018

DOI: 10.4236/ajibm.2018.81007 1,156 Downloads 2,476 Views Citations
An Analysis of Uniqlo’s Management Philosophy and Its Enlightenment to China’s Fast Fashion Brands (Articles)

Ningbo Wang, Chenggang Li

Open Journal of Social Sciences Vol.6 No.3, April 9, 2018

DOI: 10.4236/jss.2018.63022 3,996 Downloads 23,909 Views Citations
Analysis of the Impact of Treasury Single Account on the Performance of Banks in Nigeria (Articles)

Chukwudi J. Ogbonna, Harrison O. Amuji

Open Journal of Statistics Vol.8 No.3, June 7, 2018

DOI: 10.4236/ojs.2018.83029 1,809 Downloads 11,287 Views Citations
Service Failure, Psychological Contract Violation and Formation of Customer Relationship Crisis—An Empirical Research of the OCT Theme Park (Articles)

Qian Xu, Kexiang Wu

Journal of Service Science and Management Vol.11 No.4, August 29, 2018

DOI: 10.4236/jssm.2018.114032 1,226 Downloads 3,001 Views Citations
Procedural Justice and Customer Post-Complaint Behaviour in Fast Food Firms in Port Harcourt, Nigeria (Articles)

Gibson Chituru Ogonu, N. Gladson Nwokah, Beatrice Chinyere Acee-Eke

American Journal of Industrial and Business Management Vol.9 No.2, February 28, 2019

DOI: 10.4236/ajibm.2019.92026 988 Downloads 3,848 Views Citations
Distributive Justice and Customer Post-Complaint Behaviour of Fast Food Industry in Rivers State, Nigeria (Articles)

Gibson Chituru Ogonu, N. Gladson Nwokah, Beatrice Chinyere Acee-Eke

Journal of Service Science and Management Vol.12 No.3, March 20, 2019

DOI: 10.4236/jssm.2019.123019 1,480 Downloads 3,699 Views Citations
Supplier Relationship Management: Small, Non-Replaceable Suppliers and Close Customer-Supplier Relationships (Articles)

Gerhard Lechner

Open Journal of Business and Management Vol.7 No.3, July 26, 2019

DOI: 10.4236/ojbm.2019.73099 1,769 Downloads 5,893 Views Citations
This article belongs to the Special Issue on Business Economics

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