Communication Commission of Kenya; Customer; Mobile Number Portability; Service Provider - Articles

A Numerical Approach to the Customer Lifetime Value (Articles)

Darkhijav Bayanjargal, Batsukh Davaasuren, Rentsen Enkhbat

iBusiness Vol.10 No.2, June 7, 2018

DOI: 10.4236/ib.2018.102005 1,472 Downloads 4,962 Views Citations
RETRACTED:The Influence Factors of Brand Loyalty: Mobile Phone Industry (Articles)

Zyeinyelkhaan Khundyz

American Journal of Industrial and Business Management Vol.8 No.6, June 27, 2018

DOI: 10.4236/ajibm.2018.86108 2,061 Downloads 7,130 Views Citations
An Analysis of the Motivation of Customer Participation Value Co-Creation in the We-Media: A Study Based on Content Marketing (Articles)

Xin Wu, Feiyan Liu

Open Journal of Business and Management Vol.6 No.3, July 30, 2018

DOI: 10.4236/ojbm.2018.63057 2,079 Downloads 5,175 Views Citations
An Empirical Analysis on How the Building Quality, Tourism Attraction and Tourism Public Service Influence the Satisfaction of Tourism Real Estate Consumption (Articles)

Zhiyong Jiang, Jun Li, Dexiang Mei

American Journal of Industrial and Business Management Vol.8 No.8, August 22, 2018

DOI: 10.4236/ajibm.2018.88122 1,443 Downloads 3,176 Views Citations
Parents’ Perspective on Effects and Benefits of “Brighter Minds” Cognitive Training Program: Results from an Online Survey in India (Articles)

Madhavi Bongarala, Krishnamurthy Jayanna

Creative Education Vol.10 No.1, January 28, 2019

DOI: 10.4236/ce.2019.101018 1,111 Downloads 7,426 Views Citations
Supply Chain Integration and Customer Relationship Management in the Airline Logistics (Articles)

Muhammad Alshurideh, Nizar M. Alsharari, Barween Al Kurdi

Theoretical Economics Letters Vol.9 No.2, February 27, 2019

DOI: 10.4236/tel.2019.92028 12,273 Downloads 23,005 Views Citations
This article belongs to the Special Issue on Consumer Behavior Research
Research on the Influence of Customer Perceived Value on Brand Equity (Articles)

Bo Yan

American Journal of Industrial and Business Management Vol.9 No.3, March 22, 2019

DOI: 10.4236/ajibm.2019.93042 3,602 Downloads 13,055 Views Citations
Evidence Implementation Plan (Articles)

Nader Saadeh

Journal of Service Science and Management Vol.12 No.3, April 2, 2019

DOI: 10.4236/jssm.2019.123021 1,017 Downloads 2,130 Views Citations
Moderation Effect of Perceived Benefits of Loyalty Programs on the Link between Store Attributes and Customer Loyalty (Articles)

Santosh Kumar Alreddy, Dwarakanath Siriguppi, Mohandas J. Menon

Theoretical Economics Letters Vol.9 No.6, August 29, 2019

DOI: 10.4236/tel.2019.96133 1,495 Downloads 4,194 Views Citations
Antecedents to Customer Engagement: Moderating Role of Media Richness of Brand Pages (Articles)

Aditi Gosain, Mukta Srivastava, Deepanvita Gupta

Theoretical Economics Letters Vol.9 No.7, October 14, 2019

DOI: 10.4236/tel.2019.97161 1,324 Downloads 4,966 Views Citations
Assessing the Impact of Sanitation on Customer Retention: A Survey of Restaurants in the Tamale Metropolis (Articles)

Salam Abubakari, Karim Ankrah Mohammed, Ibrahim Nshinmi Iddrisu

Open Access Library Journal Vol.6 No.12, December 27, 2019

DOI: 10.4236/oalib.1105967 3,415 Downloads 11,810 Views Citations
The Impact of Customer Concentration on the Tunneling of the Large Shareholders (Articles)

Qinying Yuan

Modern Economy Vol.11 No.2, February 18, 2020

DOI: 10.4236/me.2020.112028 698 Downloads 1,836 Views Citations
Policies and Procedures in Providing Competent Customer Service in Urgent Care Centers (Articles)

Marcus Caster

Open Journal of Business and Management Vol.8 No.3, May 19, 2020

DOI: 10.4236/ojbm.2020.83075 804 Downloads 2,416 Views Citations
Business Practices and Customers Satisfaction among Motorcycle Dealers in General Santos City (Articles)

Mylene M. Turco, Roel D. Juevesa, Arvin T. Galigao

Open Journal of Business and Management Vol.9 No.1, January 29, 2021

DOI: 10.4236/ojbm.2021.91025 4,773 Downloads 26,910 Views Citations
The Impact of Customer Perceived Value of Contemporary Art Jewelry on Purchase Behavior: A Case of Beijing, China (Articles)

Hongyu Chen, Manoch Prompanyo

Modern Economy Vol.12 No.6, June 24, 2021

DOI: 10.4236/me.2021.126056 784 Downloads 2,933 Views Citations
Customer Relationship Management as a Tool for Improving Customer Loyalty in the Banking Industry: An Empirical Study of Guaranty Trust Bank PLC Situated within the Central Business District, FCT Abuja, Nigeria (Articles)

Yakubu Yari Kate Dazagbyilo, Shuiping Shang, Obodo Chidiebube Emmanuel, Kalissa Fatoumata Kir

Open Journal of Business and Management Vol.9 No.5, September 14, 2021

DOI: 10.4236/ojbm.2021.95124 921 Downloads 5,434 Views Citations
An Analysis of the Impact of Online Banking on Customer Satisfaction in Commercial Banks Based on the TRA Model (A Case Study of Stanbic Bank Lusaka Main Branch) (Articles)

Jones Kampinda Sambaombe, Jackson Phiri

Open Journal of Business and Management Vol.10 No.1, January 20, 2022

DOI: 10.4236/ojbm.2022.101022 830 Downloads 7,986 Views Citations
Study on Impact Factors of China B & B Customer Satisfaction (Articles)

Heng Gao, Xiaoping Tan

American Journal of Industrial and Business Management Vol.12 No.3, March 23, 2022

DOI: 10.4236/ajibm.2022.123017 469 Downloads 1,727 Views Citations
Analyzing the Future Development Prospect of “Starbucks” (Articles)

Jing Ye

iBusiness Vol.14 No.3, September 20, 2022

DOI: 10.4236/ib.2022.143012 679 Downloads 4,995 Views Citations
Research on Theme Park Customer Satisfaction Based on ECSI Model—Taking Shanghai Disneyland as an Example (Articles)

Chen Liang, Chenggang Li

Journal of Service Science and Management Vol.16 No.1, February 9, 2023

DOI: 10.4236/jssm.2023.161002 564 Downloads 4,559 Views Citations

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